IT Help Desk AddiIT Help DeskBogota, NJWe provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. Ensure operational continuity and productivity for all Addi employees through flawless and secure technology infrastructure management, acting as the technical pillar that scales the Zero-Trust model while maintaining an exceptional, frictionless user experience.
Help Desk Technician Gellert Global GroupHelp Desk TechnicianElizabeth, NJ$55,000–$65,000 / yearGGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike. Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, GGG Manufacturing) and has been involved in importing food products for over 100 years.
iManage Help Desk Technician - Hackensack, New Jersey GD ResourcesiManage Help Desk Technician - Hackensack, New JerseyHackensack, NJFull timeThe Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences , maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
Technical Support/Help Desk Spring SystemsTechnical Support/Help DeskValley Stream, New York$45,000–$55,000 / yearSTARTING RESPONSIBILITIES INCLUDE:- Customer Service.- Prepare, run, and ship client print jobs (shipping labels, packing slips and other shippingdocuments)- Support client requests for transaction processing (data entry & configuration ofshipping, invoicing transactions).- Our systems and staff follow processes designed for accuracy and efficiency, whether handling day-to-day routine transactions, or supporting more complex implementations.
MSP Level 2 IT Support and Help Desk King Tech RepairMSP Level 2 IT Support and Help DeskWood-Ridge, New Jersey$75,000REQUIRED Technical Experience & Skills: 3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.
Service Desk Engineer, Technology Point72, L.P.Service Desk Engineer, TechnologyStamford, CTProvide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage. As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to NYPA. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Sr. Mgr, End User Computing & Service Desk Konica Minolta Business Solutions, U.S.A., Inc.Sr. Mgr, End User Computing & Service DeskRamsey, New JerseyFull timeNous considérons tous les candidats qualifiés pour un emploi sans distinction de race, de couleur, de religion, de croyance, d'origine nationale, de sexe, de grossesse, d'âge, d'orientation sexuelle, de statut de personne transgenre, d'identité de genre, de handicap, d'aliénation ou de citoyenneté, d'état civil ou de partenariat, d'informations génétiques, de statut de vétéran ou de toute autre caractéristique protégée par les lois applicables. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list , included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series .
Service Desk Analyst LancesoftService Desk AnalystWhite Plains, NY$35General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
NewIT Service Desk Technician Balchem CorporationIT Service Desk TechnicianMontvale, NJ$23–$28 / hourSuccess in this role requires sound independent judgment, frequent collaboration with end users, peers, and managers, a positive attitude, and a strong team-oriented approach. This role provides routine and urgent support to end users, including identifying, researching, documenting, tracking, and resolving problems to ensure timely closure.
NewDesk side Executive Support [ White Glove ] Cognizant Technology Solutions CorpDesk side Executive Support [ White Glove ]New York, NY$63,000–$73,000 / yearHands-on White Glove Support Experience: Extensive experience supporting VIP executives and senior business leaders with personalized, high-touch IT support, executive device management, VIP event support, and rapid issue resolution in fast-paced enterprise environments. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world.
NewJunior Service Desk Analyst (Onsite) Dentsu International LtdJunior Service Desk Analyst (Onsite)New York, NY$34,000–$58,000 / yearThe IT Asset Technician sits within Technology Operations and is on the front line of that mission - managing hardware across its full lifecycle, supporting deployment and retrieval programs, and responding to tickets and service requests with speed and accuracy. This role offers the opportunity to build broad exposure across Technology Operations, including asset lifecycle management, service delivery, enterprise technology systems, automation, and digital employee experience tools.
Junior Service Desk Analyst Kforce Inc.Junior Service Desk AnalystNew York, NY$27–$28This entry-level role will assist end users through phone, live chat, email, service portal, and ticket queues while developing technical, troubleshooting, and customer service skills. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Service Desk Analyst BXP IncService Desk AnalystNew York, NY$75,900–$106,425 / yearInternal and External Contacts: This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops. Possess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP).
Service Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearInternal and External Contacts: + This position regularly interacts in both verbal and written form with employees, vendors and contractors of BXP in supporting an inventory of over 700 desktops and laptops. + Possess working knowledge of remote control support applications, such as Microsoft System Center and Configuration Manager (SCCM), Microsoft Teams screen-share and Remote Desktop Protocol (RDP).
Sr. Service Desk Engineer Redwood Trust IncSr. Service Desk EngineerNew York, NY$100,000–$130,000 / yearThis role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.
NewService Desk Engineer Redwood Trust IncService Desk EngineerNew York, NY$100,000–$130,000 / yearThis role provides first- and second-level support for end users, manages incidents and service requests, assists with user onboarding and offboarding, supports endpoint and mobile device management, and collaborates with other IT teams to ensure reliable technology services. Redwood Trust, Inc. (NYSE: RWT) is a specialty finance company focused on making credit sensitive investments in residential loans and other mortgage-related assets, with the goal of delivering a stable and growing stream of attractive earnings and dividends for our shareholders.
Manager IT Service Desk National Hockey LeagueManager IT Service DeskNew York, NY$140,000–$160,000 / yearThis includes ownership of incident, request, and problem management processes, leveraging ServiceNow and other enterprise tools to automate workflows and self-service support, enhance visibility, provide seamless support experiences for business users across a variety of channels, and enforce process consistency. This role combines strong people leadership with deep technical expertise, ensuring the team not only resolves incidents efficiently but also identifies and eliminates root causes through structured ITSM Incident and Problem Management practices.
IT Operations Service Desk Manager (Contract to Hire) Michael Page InternationalIT Operations Service Desk Manager (Contract to Hire)New York, New York$75–$90 / hourTemporarySupport and optimize core business platforms including Microsoft 365, ServiceNow, Adobe, Concur, Oracle NetSuite, Salesforce, and collaboration technologies. Technical Expertise Required: Microsoft 365, ServiceNow (ITSM/ITAM), Windows & Exchange, Microsoft Teams Rooms, Salesforce.