Acts as a liaison among subcontractors, City Departments, various state and federal agencies, staff units, and program participants, etc., regarding the processing of eligible applicants and program participants; acts as liaison between participants and training programs (e.g., obtain tutor, child care, etc.). Performs senior-level case management, technical and recordkeeping functions requiring specialized knowledge, independent judgment and analysis related to the assessment, intake, referral, placement, retention and follow-up of applicants and participants in the Employment Retention Advancement Network (EARN) Employment and Training Program.