Drives change activities through the entire department that improves Cost Accountings ability to meet the current and future demands of our customers, including but not limited to; shorter turn time on month-end close/budget/forecast, enhanced/simplified business reporting, bench marking with other health plans, etc. Is clearly viewed by our customers as a subject matter expert in all areas of Cost Allocations and proactively consults with both internal and external customers and other areas of the company in resolving issues, in process improvement activities and in educating on cost allocation policies and methodology.