Provides Oversight/ Coordinates HealthStream maintenance Assists / Coordinates preparation of the ECO Quarterly report Relationship Management & Communication: Leadership, Facility/Field Leadership, Facility/Field Staff, Vendors, Physicians, Division IT Groups, Shared Services Groups Builds positive relationships, must be able to work effectively with other employees, patients and external parties Represents IT&S Division at all times Communicates clearly and concisely, both verbally and in writing Promotes Policies and Procedures, must demonstrate knowledge and understanding of organizational policies, procedures and systems Cascades communication down from CIO as appropriate Knowledge, Skills, and Abilities Required: Communication must communicate clearly and concisely, both verbally and in writing Must have the ability to maintain/handle confidential information appropriately Customer Focused must understand who the customer is and must establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Employee Focused must understand the value of all of our employees and must work to establish and maintain solid relationships, building trust and respect with our employees Interpersonal skills must be able to work effectively with other employees, patients and external parties PC skills must demonstrate proficiency in Microsoft Office applications and other applications as required Ability to work in a fast paced, high stress environment and poses a high degree of flexibility Ability to multi-task and work independently with minimal supervision Excellent interpersonal and organizational skills Policies & Procedures must demonstrate knowledge and understanding of organizational policies, procedures and systems Education: High school diploma or GED required Associates degree in business administration or completion of secretarial program Preferred Experience: Five to Seven years of administrative experience is required, including at least one year in a healthcare organization (appropriate education may be substituted for experience). Job Summary and Qualifications Duties Include and Are Not Limited To: IT Operations Support: IT Division Support Oversees all administrative support for the CIO, the Leadership Team, and others as necessary in the organization Assists / Ensures new employees are brought into the division via the on boarding process and assist hiring manager with necessary actions with regards to employee set up.