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ADAPTED_NOW

Customer Services Representative

Continuous improvement, Superior customer service, Continuous learning, Active listening & understanding, Attention to detail, Steadfast ethics & integrity, All-in teamwork, Open & inclusive decision making, Creative problem solving, Humble & authentic, Growth mindset, and Broad perspective. Provide prompt and efficient response and resolution to each inquiry; such inquiries or problems could involve quality, coordination of deliveries, availability of product, special orders, customer pricing and/or shipping, production & billing, etc.

ACTIVE

This position is not eligible for visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship, now or in the future. Location: This position is on-site at our Appleton, WI facility. Inside Sales Customer Service Representative is responsible for a portfolio of customers to target for remote sales development calls and provide an optimum experience. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, he/she engages with our customers in a sales activity-driven role including resolving complex or unusual requests and problems. At times, outside sales activities will be required including participating in sales efforts as part of a larger team. Works on projects/matters of limited complexity in a support role. Primary Accountabilities (Essential Duties): <ul><li>Communicating with internal and external customers through various channels on order/delivery status, stock issues, change orders, and service issues.</li><li>Process EDI as well as emailed, faxed, phoned, and written sales orders.</li><li>Process daily receiving, archives POD paperwork and assorted data entry.</li><li>Make pro-active outside sales phone calls to prospective customers.</li><li>Complete National Account disputes within an approved time frame.</li><li>Review any order problems or issues with the appropriate department(s) and help to find a suitable resolution.</li><li>Provide prompt and efficient response and resolution to each inquiry; such inquiries or problems could involve quality, coordination of deliveries, availability of product, special orders, customer pricing and/or shipping, production & billing, etc.</li><li>Maintain and distribute samples and/or marketing inventory.</li><li>Support outside sales team with any customer inquiry or problem concerning their orders.</li><li>Run, maintain, and distribute daily reports.</li><li>Meet sales goals and objectives set by leadership.</li><li>Participate in meetings with the customer service team and other departments as requested.</li><li>Serves as a backup for Customer Service Manager and assists other department areas as needed.</li><li>Perform other duties and projects as assigned.</li></ul> Skills <ul><li>Proactive mindset</li><li>Customer Satisfaction and Customer Service skills</li><li>Strong communication and persuasive sales skills</li><li>Strong interpersonal skills</li><li>Ability to work independently and manage your own schedule</li><li>Strong organizational and time management abilities</li><li>Experience with CRM software is a plus</li><li>Ability to work well in a team environment</li><li>Previous sales experience in the building materials industry is preferred</li><li>Valid driver's license & reliable transportation (for in person meetings)</li></ul> Position Qualifications: To perform this job successfully, an individual must be able to perform each primary accountability satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Additionally, the physical demands and the work environment typically encountered are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Years of Experience: 3-5 years of experience in Sales or Customer Service, preferably in a manufacturing or warehouse Core Competencies: Personal Credibility, Analytical Abilities, Active listening, Adaptability, Attentiveness, Problem Solving, Dependability, Decision-making, Effective communication, Digital literacy, Friendliness, Knowledge of your product or service, Open-mindedness, Quick thinking, Responsiveness, and Timeliness, and Builds Collaborative Relationships with peers, Superior customer service, Excellent communication skills, Attention to detail, Ability to answer a high volume of calls and/or emails daily, Adaptability & Change Management, Dependability, Empathy, Friendliness, and Integrity. Organizational Competencies: Continuous improvement, Superior customer service, Continuous learning, Active listening & understanding, Attention to detail, Steadfast ethics & integrity, All-in teamwork, Open & inclusive decision making, Creative problem solving, Humble & authentic, Growth mindset, and Broad perspective. Technical Skills: Proficient in Microsoft Office applications such as excel and word. Experience with Enterprise Resource Planning (ERP) Systems such as Syteline, Oracle, and SAP. Physical Requirements: Sit for long periods of time. Work Conditions Environment: Field Office Travel: 5% What we offerHealth & Welfare <ul><li>Medical, dental, and vision insurance plans for employees and dependents</li><li>Health care & dependent flexible spending plans</li><li>Free Life and AD&D coverage with supplemental coverage options</li><li>Employee assistance programs focused on mental health</li></ul> Financial Wellbeing <ul><li>Competitive compensation</li><li>Bonus opportunities</li><li>Generous 401(k) plan</li></ul> Flexibility & Time Off <ul><li>Paid time off, including vacation, bereavement, jury duty, sick leave, disability, holidays.</li></ul> Community & Personal Development <ul><li>Donation matching and time off to volunteer</li><li>Educational reimbursement</li></ul> About UsGibraltar is a leading manufacturer and supplier of products and services for North American agtech, renewable energy, residential, and infrastructure markets. By building solutions that make life better for people and the planet, Gibraltar advances the art and science of engineering, science and technology to shape the future of comfortable living, sustainable power, and productive growing. Guided by an inclusive, values-driven culture that celebrates and rewards different perspectives, we work together to create lasting positive impact on everyone our business touches. To learn more about what makes us #GibraltarProud, visit our website: www.gibraltar1.com Gibraltar is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, religion, national origin, arrest record, ancestry, age, physical or mental disability, sexual orientation, transgender status, genetic information, marital status, citizenship status, veteran status, pregnancy, or any other status protected by federal, state, or local law. Upon request and consistent with applicable laws, Gibraltar will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process. Gibraltar Industries - We build companies that make an impact in the world! A post on Gibraltar Industries provided by: https://www.gibraltar1.com #LI-EB1

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Appleton Supply Co Inc

Sr. Inside Sales Customer Service Representative

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For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required. • Currently pursuing a Bachelor’s degree in Computer Science, Business Administration or related field, with at least 3 semesters remaining in school (May 2026 graduates or later).

<h1>Job Category:</h1>Intern<h1>Job Family:</h1>Student Intern<h1>Job Description:</h1>The Global IT Customer Success internship is a paid year-round internship supporting our Global IT Customer Success team. You will provide second level support and work with partners on hardware, software, application issues and requests. Interns are expected to work part time, 15-20 hours a week, during the school year, and full time, 40 hours a week, during summer and winter breaks.This is a year-round internship located 100% on-site at our Home Office in Green Bay, Wisconsin. About our Green Bay, WI Home Office:You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor.This internship is available now! Apply today!What you’ll do:<ul><li>Explore career opportunities by working with multiple areas of the business through IT, gaining insight into potential career paths by learning how IT systems and processes support the business. </li><li>Provide end users with hands on assistance through the deployment, support, maintenance and/or upgrades of IT-supported software and hardware.</li><li>Collaborate with IT and Business Partners, providing hands-on experience and ownership of project deliverables while assisting in everyday tasks.  </li><li>Learn and assist with existing standards and investigate new technology for onsite and cloud infrastructure. </li><li>Develop and maintain documentation as it relates to IT supported hardware and software. Ensure knowledge Base is updated with current information.</li><li>Participation and attendance in regular team meetings. </li></ul>What you will need to succeed:• Currently pursuing a Bachelor’s degree in Computer Science, Business Administration or related field, with at least 3 semesters remaining in school (May 2026 graduates or later).  If enrolled in an Associate's degree program must have a plan to pursue a bachelor's degree immediately after associates is completed. • Ability to work independently on designated tasks as needed. • Strong communication skills, both verbal and written. • Ability to analyze information and display strong attention to detail. • Excellent customer service skills and positive attitude. • The work hours are flexible based on your class schedule, working approximately 15-20 hours during the school year and 40 hours during summer/winter breaks. • Must have reliable internet connection (minimum 10 mb download speed).<h1>Internship benefits:</h1><ul><li>Opportunity to complete real-world projects, participate in team meetings and contribute your ideas</li><li>Exposure to different areas of the business around the world</li><li>Internship program that includes engaging events and opportunities to build relationships at all levels  </li><li>Relocation assistance (for eligible internships)</li><li>Rewards program for referring others</li><li>Eight free counseling sessions through our Employee Assistance Program</li><li>Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan</li><li>Volunteer opportunities to give back to the community</li><li>Discounts on our products and more</li></ul>​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Want to be alerted of new openings? Sign in and click the cloud in the upper-right corner to view your profile. From there you can setup Job Alerts.<a href="https://ars2.equest.com/?response_id=870441ff1be84ad25d21dd72ebc74a49" rel="nofollow"></a>

Schreiber Foods

Global IT Customer Success Intern (On-site)

Customer Service

For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required. This is a great opportunity that will give students exposure to the customer and processes related to servicing their needs and a great opportunity for anyone planning to begin a career in business.

<h1>Job Category:</h1>Intern<h1>Job Family:</h1>Student Intern<h1>Job Description:</h1>Are you eager to begin a career, but can't get started because you don't have experience? Schreiber Foods is seeking a high energy intern to assist the Customer Experience Analyst team. Working within Customer Experience allows interns to build a solid foundation as they work closely and build relationships with several Business Units throughout the company. This is a great opportunity that will give students exposure to the customer and processes related to servicing their needs and a great opportunity for anyone planning to begin a career in business. This internship will be based out of our Home Office in Green Bay, Wisconsin with the option to work remotely/virtually.Looking to hire intern immediately.What you’ll do:<ul><li>Explore Career Opportunities – by working in Customer Experience, you can receive an inside look at your potential desired career path.</li><li>Intern will be collaborating closely with Customer Experience Analysts, Sales and the Customer.</li><li>Hands on experience- given ownership of key customer accounts, while assisting on everyday tasks.</li><li>Direct communication to customer through email and phone.</li><li>You will be offered to work on exciting projects that require analysis of reports and statistics.</li><li>Participation and attendance in regular team meetings.</li></ul>What you need to succeed:<ul><li>Currently pursuing a Bachelor’s degree with a major in Business, Finance or related field.</li><li>Must have at least 3 semesters remaining in school upon start date (May 2026 grads or later).</li><li>Intern must be able to work at Schreiber's Home Office in Green Bay, WI and work remotely from home.</li><li>This internship is year round, working at least 20 hours during the school year and 40 hours during summer/winter breaks.</li><li>Proficient in Excel.</li><li>Leaders who thrive in fast paced environment.</li><li>Effective time management.</li><li>Ability to multi-task in a fast-paced environment.</li><li>Attention to detail and strong organizational skills.</li><li>Strong verbal and written communication skills.</li><li>Ability to manage the timeframe of a project request.</li><li>Desire to grow and take on new challenges and opportunities.</li><li>Strong problem solving skills.</li><li>Reviewing resumes daily - apply ASAP!</li></ul><h1>Internship benefits:</h1><ul><li>Opportunity to complete real-world projects, participate in team meetings and contribute your ideas</li><li>Exposure to different areas of the business around the world</li><li>Internship program that includes engaging events and opportunities to build relationships at all levels  </li><li>Relocation assistance (for eligible internships)</li><li>Rewards program for referring others</li><li>Eight free counseling sessions through our Employee Assistance Program</li><li>Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan</li><li>Volunteer opportunities to give back to the community</li><li>Discounts on our products and more</li></ul>​For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Want to be alerted of new openings? Sign in and click the cloud in the upper-right corner to view your profile. From there you can setup Job Alerts.<a href="https://ars2.equest.com/?response_id=df3e3d5225386c69d0e1f5cd34aed7c0" rel="nofollow"></a>

Customer Experience Intern

Membership Representative

The Teller/Member Service Representative creates a positive first impression and establishes strong member relationships, processes member transactions, assists members with account maintenance and problem resolution, uncovers member needs while opening new accounts, and educates members on credit union products and services. Asking probing questions to identify member needs, educate members on financial services, cross sell credit union products and services, and direct members to other credit union representatives when appropriate.

We currently have a career opportunity for a full-time Teller/Member Service Representative at our New London branch!The Teller/Member Service Representative creates a positive first impression and establishes strong member relationships, processes member transactions, assists members with account maintenance and problem resolution, uncovers member needs while opening new accounts, and educates members on credit union products and services.The primary responsibilities of the Teller/Member Service Representative role include but are not limited to:<ul><li>Processing basic and advanced member transactions and account maintenance confidentially, accurately, and efficiently, and assisting members with problem resolution including:</li><li>CD maintenance</li><li>Sub accounts</li><li>Member disputes</li><li>Fraudulent transactions</li><li>Credit report reviews</li><li>New account maintenance</li><li>IRAs and HSAs</li><li>Opening new accounts with knowledge of account ownership, authorized signers, and supporting documentation required for all accounts, including business, trust, estate, guardianship, custodial, hardship, and representative payee accounts</li><li>Asking probing questions to identify member needs, educate members on financial services, cross sell credit union products and services, and direct members to other credit union representatives when appropriate</li></ul>Candidates for the Teller/Member Service Representative position should possess:<ul><li>One to three years of similar or related experience is a plus</li><li>Previous cash handling or teller experience is preferred</li><li>Knowledge of credit union products and services is a plus</li><li>Excellent attention to detail</li><li>Excellent written and verbal communication skills</li><li>Flexible availability, including rotating Saturdays</li><li>Working knowledge of computers and ten-key data entry skills required</li><li>Ability to work independently with minimal supervision</li><li>Ability to prioritize work and meet deadlines</li></ul>Ideal candidates will have flexible availability, which will include Saturdays, be passionate about member/customer service and thrive in a team and results oriented environment. Branch hours: Mon.-Fri. 8am-5:30pm, Sat. 9am-12pmFox Communities Credit Union is a $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. PI256992093

Fox Communities Credit Union

TELLER/MEMBER SERVICE REPRESENTATIVE

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Volunteer Customer Service jobs in Appleton, WI on your radar? Find the best of them right here on Monster.

Volunteer Customer Service Jobs in Appleton, WI

Appleton Supply Co Inc

Schreiber Foods

Schreiber Foods

Fox Communities Credit Union