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Join a dynamic organization based in Coburg, Oregon, where your communication skills, attention to detail, and problem-solving abilities help build exceptional customer experiences every day. What You'll Do: As a Customer Service Representative, you will be responsible for:  Delivering excellent service by managing inbound and outbound calls, emails, and texts with professionalism and timeliness.

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Customer Service Representative  Urgently hiring in Coburg! Job Title: Customer Service Representative Pay: $19 per hour Hours: Monday - Friday, 8:00am - 5:00pm Start Date: ASAP Looking for a rewarding role that offers work-life balance, career growth opportunities, and a supportive team culture? Join a dynamic organization based in Coburg, Oregon, where your communication skills, attention to detail, and problem-solving abilities help build exceptional customer experiences every day. As a Customer Service Representative, you'll be the friendly voice customers trustsupporting RV manufacturers, repair shops, and insurance providers nationwide. This is more than just a call center position; its a collaborative environment where your ideas matter, and your hard work directly impacts customer satisfaction and company success. What You'll Do: As a Customer Service Representative, you will be responsible for:  Delivering excellent service by managing inbound and outbound calls, emails, and texts with professionalism and timeliness.  Creating and processing orders, including generating quotes, invoices, and insurance claims accurately to convert inquiries into sales.  Navigating relevant systems to identify parts, provide precise freight estimates, and update customer records efficiently.  Collaborating with warehouses and accounting teams to resolve shipping delays, payment issues, and warranty concerns.  Representing company values through genuine, compassionate service that fosters trust and long-term relationships. What You'll Bring: The ideal candidate for this role will have:  23 years of customer service and sales experience.  Strong written and verbal communication skills.  Proficiency in Microsoft Outlook and Excel.  Experience handling multi-line phones with ease.  Ability to multitask effectively and stay organized in a fast-paced environment.  A team-oriented mindset along with the capacity to work independently. Why Join Us in Coburg?  Comprehensive Benefits: Medical, dental, vision, life insurance, and a 401(k) plan with safe harbor match.  Work-Life Balance: Paid time off, volunteer days, holidays, and evenings/weekends off to enjoy your personal life.  A Culture That Values You: Join a supportive, collaborative environment where your contributions are recognized and valued.  Health & Wellness: Access to Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) to support your health needs. Location & Schedule: This is an on-site, full-time role in Coburg, OR, offering a consistent Monday through Friday schedule, so you can enjoy your evenings and weekends off. Ready to Take the Next Step? If you're excited to start a fulfilling customer service career in Coburg, apply today or contact our recruiting team to learn more. Dont waitwere hiring now!

Selectemp

Customer Service Representative 837473

Accounting

Billing

Call Centers

Cargo/Freight

Communication Skills

Customer Experience

Customer Satisfaction

Customer Support/Service

Detail Oriented

Flexible Spending Accounts

Insurance

Insurance Claims

Maintenance Services

Microsoft Excel

Microsoft Outlook

Multitasking

Order Processing

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Sales

Service Delivery

Team Player

Warehousing

Writing Skills

HaleyMarketing

Responsibilities in this position include building and maintaining excellent customer relationships, assisting customers with orders, responding to product questions, processing returns, partnering with other departments to solve problems, and assisting customers. An enthusiastic, dedicated, detail-oriented person with a positive attitude who can prioritize, work successfully independently and on a team, solve problems, and have excellent follow-through.

Position Type: Non-Exempt- Full Time Shift: TBD, 4-10 scheduling. Must be able to work at least one weekend day. Reports to: Customer Service Manager At Tactics, we believe everyone should have the opportunity to stand sidewayson a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers from around the world, offering an extensive range of products from the most trusted brands in the industry. At Tactics our philosophy is simple: we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors, and who reinforce our culture of creating a fun and welcoming atmosphere. The Job Responsibilities in this position include building and maintaining excellent customer relationships, assisting customers with orders, responding to product questions, processing returns, partnering with other departments to solve problems, and assisting customers. An enthusiastic, dedicated, detail-oriented person with a positive attitude who can prioritize, work successfully independently and on a team, solve problems, and have excellent follow-through. The Perks <ul><li>Medical insurance, dental Insurance, life Insurance, vision insurance, long-term disability, health savings account, and more </li><li>Opportunity to enroll in the 401(k) program with employer contribution </li><li>Paid time off and holidays </li><li>Great work-life balance - opportunities for growth and development </li><li>Employee discounts, such as gear and lift tickets </li><li>Opportunity to serve in your community with volunteer paid time off, Tactics community events, and more </li></ul>Benefit availability and perks may be subject to location and length of employment; Tactics reserves the right to update the benefits and perks at any time. Requirements What You Will Bring<ul><li>Communicate positively and effectively with our customers and internal staff through calls, emails, and live chat. </li><li>Answer product-related questions from online customers, general inquiries, and internal staff. </li><li>Assist with the placement of orders, refunds, or exchanges. </li><li>Possess and accurately communicate snowboarding, skateboarding, apparel products, and footwear knowledge. </li><li>Possess a willingness to constantly evolve as new ideas and procedures are added to our front line. </li><li>Thrive in a team environment focusing on communication, problem-solving, and mutual respect. </li><li>Reliable attendance is a must. </li><li>Analyze specific orders for signs of fraud. </li><li>Troubleshoot unusual order fulfillment issues. </li><li>Must have reliable transportation. </li><li> Note: The position is based at our office in downtown Eugene. The staff rotates one day shift at the Distribution Center in Coburg. </li></ul> What You Will Need High school diploma or equivalent related experience What To Expect The position involves sitting for long periods. There will be periods of standing and/or walking in a warehouse environment-Most of your shift will be on a computer and typing a keyboard. You will use your hands to handle, control, or feel objects, tools, or controls. You will need to be able to focus on one source of sound and ignore others. It is essential to be able to understand the speech of another person, speak clearly so listeners can understand. You will need to be able to see details of objects that are less than a few feet away. There will be times that you will perform physical demands including, but not limited to, bending, sitting, standing, reaching, and lifting. This job involves some lifting of products up to 25 - 30 lbs. In the Eugene Location, there is an indoor open office workspace. In the Eugene Location - temperature-controlled climate In the Coburg Location - the ability to work in a partially climate-controlled warehouse environment. In the Coburg Location - the ability to work around elevated noise levels. Starting Hourly Rate $16.75 Tactics embraces the diversity of its applicants, employees, vendors, and customers . We are committed to creating and maintaining a workplace where all employees can participate and contribute to the business's success and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policies and how we do business at Tactics and is an essential core value. Tactics - What We Believe Tactics - What We Do

Tactics

Tactics - Customer Service Representative

Analysis Skills

Corporate Policies

Customer Relations

Customer Service Management

Develop and Maintain Customers

Distribution Services

Diversity

Establish Priorities

Follow Through

Identify Issues

Keyboards

Online Chat

Order/Customer Fulfillment

Philosophy

Physical Demands

Resolve Customer Issues

Returns Processing

Typing

IRecruitee

ADAPTED_NOW

This role proactively identifies members’ needs, recommends appropriate products and services, and ensures all interactions reflect OCCU’s commitment to enriching lives. Individuals who are dedicated to delivering exceptional member service, have a passion for finance, and aspire to make a positive impact in the lives of others are encouraged to submit their applications.

OCCU is a member-owned credit union based in Eugene, Oregon, guided by a clear and meaningful vision: to Enrich Lives. This purpose drives everything we do, from how we serve our members to how we support one another as colleagues. With a strong commitment to community impact, OCCU lives its values of tenacity, humility, and big-heartedness every day.We are currently seeking a Part-Time Teller (Enrichment Representative) to join our team. This position works approximately 18–24 hours per week, including every Saturday. The hourly pay range for this role is $21.00–$23.00, depending on experience.Spanish-speaking candidates who pass a standardized language assessment are eligible for an additional $2.00 per hour.About the Role:The Enrichment Representative assists members with financial transactions while delivering highly personalized and engaging member experience. This role proactively identifies members’ needs, recommends appropriate products and services, and ensures all interactions reflect OCCU’s commitment to enriching lives.Key Responsibilities:<ul><li>Greet members promptly, use their names, and provide personalized assistance</li><li>Ask questions to understand member needs and suggest suitable products</li><li>Process deposits, withdrawals, transfers, and loan payments accurately</li><li>Keep cash drawers balanced; assist with vault and dispenser operations</li><li>Meet or exceed service and sales targets for branch goals</li><li>Maintain accurate records and comply with privacy and security standards</li><li>Stay updated on OCCU products, procedures, and regulations, including BSA</li><li>Work collaboratively to foster a positive, high-performing branch team</li></ul>What We’re Looking For:<ul><li>At least six months of relevant experience</li><li>Excellent communication and member service skills</li><li>Efficient in fast-paced, team settings</li><li>Detail-oriented and accurate financial transactions</li><li>Able to multitask and adapt to new priorities</li><li>High school diploma, GED, or equivalent</li></ul>Preferred Qualifications:<ul><li>Experience in financial services, banking, or a customer-facing role</li><li>Bilingual skills, particularly Spanish (eligible for additional pay upon successful assessment)</li></ul>Why Join OCCU:OCCU offers a comprehensive compensation and benefits package designed to support your well-being and professional growth, including:<ul><li>Low-cost dental and vision insurance</li><li>401(k) retirement plan with employer match</li><li>Paid time off plus 13 paid holidays</li><li>Tuition reimbursement for eligible education and training</li><li>Company-paid long-term disability</li><li>40 hours of company-paid core time annually for full-time employees to participate in community volunteer opportunities</li></ul>OCCU is committed to being an Equal Opportunity Employer and encourages applications from all qualified candidates. Individuals who are dedicated to delivering exceptional member service, have a passion for finance, and aspire to make a positive impact in the lives of others are encouraged to submit their applications.

Volunteer Customer Service Jobs in Eugene, OR

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Volunteer Customer Service Jobs in Eugene, OR

Customer Service Representative 837473 Selectemp

Tactics - Customer Service Representative Tactics

Part-Time Teller (Lane County) Oregon Community Credit Union

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