Sunbelt RentalsStrategic Customer Coordinator Sunbelt RentalsStrategic Customer CoordinatorSugar Grove, IL$23.52–$32.34 / hourEducation or experience that prepares you for success:Previous experience in a call center customer service roleEquipment rental or construction industry experience preferredWynne software experience preferredBilingual Spanish/English preferredKnowledge/Skills/Abilities you may rely on:Construction equipment knowledgeCustomer service ethic and positive approach Communication skillsProbing questions and understanding concernsSafety is key to our culture:The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items.
Crisis Center for South SuburbiaVolunteer Coordinator Crisis Center for South SuburbiaVolunteer CoordinatorOrland Park, ILThe Crisis Center for South Suburbia is a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence. This position leads efforts in volunteer engagement and retention, ambassador program development, and community outreach initiatives, all designed to strengthen relationships and build a sense of community among those who support CCSS.
OrkinNewCustomer Service & Scheduling Coordinator OrkinCustomer Service & Scheduling CoordinatorLombard, Illinois$18–$20 / hour
The Aparecio Foundation, NFPNewMarket Research and Data Analysis Intern/Volunteer The Aparecio Foundation, NFPMarket Research and Data Analysis Intern/VolunteerChicago, ILWe offer a uniquely open environment that demands initiative and imagination from every single team member that are heard, tested, and genuinely empowered to lead by example and create lasting impacts on our organization, its programs, and the community. Responsible for all aspects of data quality and analysis, ensuring integrity of data in database, and developing high quality data reports.
YWCA Metropolitan ChicagoSexual Assault Prevention Education Volunteer YWCA Metropolitan ChicagoSexual Assault Prevention Education Volunteeraddison, ILOur Prevention Team provides child assault prevention education to DuPage County students in grades K-8 and sexual assault awareness in grades 9-12 throughout the school year. Volunteers work with a team to present Sexual Violence Prevention Programs to school personnel and designated students.
AAA Southern New EnglandNewBranch Customer Service Representative - Orland Park, IL AAA Southern New EnglandBranch Customer Service Representative - Orland Park, ILOrland Hills, ILBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
AAA Southern New EnglandNewBranch Customer Service Representative - Lockport, IL AAA Southern New EnglandBranch Customer Service Representative - Lockport, ILLockport, ILBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer.
norVOLution, Norwood's Volunteer RevolutionNewGift Shop Volunteer norVOLution, Norwood's Volunteer RevolutionGift Shop VolunteerChicago, ILOur gift shop works in coordination with the Norwood Life Society Thrift Shop whose mission is to raise funds for Norwood Crossing and its sister organization Norwood Seniors Network. Must support the goal of Norwood Life Society of providing the very best in senior services and enhancing the independence and well-being of older adults .
The Second CityNewCustomer Service Representative - Box Office The Second CityCustomer Service Representative - Box OfficeChicago, ILSecond City Works, the B2B side of Second City, has brought award-winning improvisation and audience-driven techniques to over 600 Fortune 1000 companies, challenging businesses seeking a more collaborative culture to innovate through development programs, original digital and video content, campaign consultation, private events, and more. Customer Service Representatives play a critical role in ensuring our patrons have a seamless and positive ticketing and reservation booking experience, receive attentive care to their inquiries, and provide timely responses to those inquiries.
Todd Markman - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Todd Markman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberNorthbrook, ILAs a Customer Service Representative - State Farm Agent Team Member with Todd Markman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Tyler Scherer - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Tyler Scherer - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberChicago, ILAs a Customer Service Representative - State Farm Agent Team Member with Tyler Scherer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We offer a full range of perks, including health benefits, retirement matches, a sign-on bonus, bonus opportunities throughout the year, team happy hours, coffee and snacks in the office, and regular team lunches.
Leviton ManufacturingCustomer Service Representative I Leviton ManufacturingCustomer Service Representative IBloomingdale, Illinois$45,000–$50,000 / yearOverview: Reporting to the Customer Service Manager, this position focuses on logistic support of customer service projects, including but not limited to entering orders, responding to phone calls, participating in the phone queue, invoicing, providing pricing information and communicating on order status. Responsibilities: Communicate effectively and professionally with internal and external customers, especially within the phone queue and email while answering customer questions on lead time, pricing and order status.
TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residents TriWest Healthcare AllianceTRICARE Customer Service Rep-Alaska residentsChicago, ILFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact .
AIT Worldwide Logistics, Inc.Customer Service Representative II AIT Worldwide Logistics, Inc.Customer Service Representative IIPalatine, Illinois$20.80–$29.40 / yearFor more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods.
Goodwill Industries of Southeastern Wisconsin, Inc.Customer Experience Manager Goodwill Industries of Southeastern Wisconsin, Inc.Customer Experience ManagerArlington Heights, ILFull timeRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Big Brothers Big Sisters of Metropolitan ChicagoCustomer Relations Specialist Big Brothers Big Sisters of Metropolitan ChicagoCustomer Relations SpecialistChicago, IL$43,000–$44,000 / yearManage volunteer and family inquiries utilizing Matchforce, the information database system, DialPad and other efficiency/communication tools to foster and maintain a professional relationship with potential volunteers, youth, and families by monitoring and maintaining contract from inquiry to enrollment. This includes proper screening of all volunteers and youth according to BBBSChi policies and guidelines to determine eligibility to become part of BBBSChi Site Based or Community Based programs located in Cook, DuPage and Lake Counties of Illinois & Indiana.
PanduitCustomer Experience Account Manager PanduitCustomer Experience Account ManagerTinley Park, IllinoisCollaborates with internal teams including sales, marketing, and product development to ensure timely and effective execution of client requests and projects, enhancing communication and coordination. What You Will DoPartner with strategic accounts to manage demand forecasting, pipeline visibility, inventory planning, and production readiness to support ongoing business and future projects.
ClarkeNewReceptionist | Customer Care Associate ClarkeReceptionist | Customer Care AssociateSt Charles, ILOversee the cleanliness, organization, and overall appearance of the office and kitchen areas by monitoring supplies, restocking as needed, coordinating cleaning services, and ensuring common areas are welcoming and well-maintained for employees and visitors. If you enjoy being the person who makes things run smoothly-greeting guests, helping customers, and keeping the office humming-you'll fit right in.
Northwestern Memorial HealthCareAmerican Sign Language (ASL) Interpreter - Interpretation Services, Part-Time, Days Northwestern Memorial HealthCareAmerican Sign Language (ASL) Interpreter - Interpretation Services, Part-Time, Dayschicago, IL$34.84–$54.01 / hourCommunication and Collaboration: Initiates and develops positive relationships with patients, visitors, healthcare providers, fellow interpreters and staff, exhibiting respect, flexibility and cooperation at all times. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.
SkillNewCustomer Support Specialist SkillCustomer Support SpecialistChicago, ILDeliver a high level of customer service and experience by proactively identifying needs, responding with empathy and professionalism, resolving issues efficiently, and continuously seeking opportunities to improve satisfaction, trust, and overall engagement across all touchpoints. Essential Job Responsibilities/Duties: * Deliver multi-channel technical and customer support by responding to telephone, email, and web-based inquiries from staff, students, and volunteers regarding self-service applications, tools, and system access.
C.H. RobinsonNewPrincipal Customer Analytics C.H. RobinsonPrincipal Customer AnalyticsChicago, IL$93,400–$210,000 / yearRequired Qualifications:* 6+ years in analytics, decision science, consulting, or insights roles.* 2+ years' experience delivering insights that influence deals, renewals, or account growth.* 4+ years' experience with data modeling concepts, BI practices, and scalability (tools-agnostic; e.g., SQL/PowerBI/Python/modern BI a plus).* Prescription drug coverage* Enhanced Fertility benefits* Flexible Spending Accounts* Health Savings Account (including employer contribution)* Dental and Vision* Basic and Supplemental Life Insurance* Short-Term and Long-Term Disability* Paid observed holidays* 2 paid floating holidays for U.S. hourly employees* Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps.
Industrial and Financial Systems ABSenior Sales Executive, AI Solutions - Customer Experience Industrial and Financial Systems ABSenior Sales Executive, AI Solutions - Customer ExperienceItasca, IL$130,000–$160,000 / yearIn this role, you'll be a true hunter, building pipeline, creating new opportunities, and closing complex, high-value deals across two high-impact channels: Customer Experience (CX): B2B SaaS companies looking to elevate customer experience with a production-ready Agentic CX Solution. You are a consultative solution seller who excels at uncovering customer problems, shaping AI-forward visions, and guiding organizations toward transformational outcomes, whether through a turnkey CX solution or an embedded OEM platform.
Duly Health and CareAncillary Services Coordinator - Physical/Occupational Therapy Duly Health and CareAncillary Services Coordinator - Physical/Occupational TherapyDowners Grove, Illinois$15.14–$22.70 / hourPerform confirmation phone calls for ancillary modalities; explaining all prep work, arrival time, treatment time of patients and explaining the financial waiver and self-pay policies when applicable. The compensation for this role includes a base pay range of $15.14-22.70 with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity.
Todd Markman - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Todd Markman - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNorthbrook, ILAs a Customer Relations Representative - State Farm Agent Team Member with Todd Markman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Tyler Scherer - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Tyler Scherer - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberChicago, ILAs a Customer Relations Representative - State Farm Agent Team Member with Tyler Scherer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We offer a full range of perks, including health benefits, retirement matches, a sign-on bonus, bonus opportunities throughout the year, team happy hours, coffee and snacks in the office, and regular team lunches.
PacvueCustomer Success Manager PacvueCustomer Success ManagerChicago, ILRemote$70,000–$90,000 / yearLiaising with internal departments, you will be a day-to-day contact for client requests, addressing and resolving their issues within established processes, while benefiting from the support of our dedicated Customer Success, Account Management, Product, and Engineering teams. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.
TransunionNewBilingual Customer Care Advocate TransunionBilingual Customer Care AdvocateChicago, IL$18.22–$26.44 / hourFor You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back. At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.
Duly Health and CarePatient Service Rep Duly Health and CarePatient Service RepNaperville, Illinois$15.10–$22.70 / hourThis role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. • Reviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
BloomingdalesNewService Associate, Part Time - North Michigan BloomingdalesService Associate, Part Time - North MichiganChicago, ILEach day provides our Cash Office Professionals detailed role responsibilities such as a responding to both Customer and Store Colleague questions, assist in gift wrapping, selling gift cards and greeting cards– just to name a few. To deliver our mission statement to be like no other store in the world, our Cash Office Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers.
Jungle ScoutCustomer Success Manager Jungle ScoutCustomer Success ManagerChicago, ILFounded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses. In this scaled CSM role, you'll balance strategic relationship management with operational excellence, proactively engaging customers, identifying risk and growth opportunities, and ensuring clients consistently realize ROI from Jungle Scout's platform.
Syndigo LLCTechnical Customer Success Manager, Enterprise Syndigo LLCTechnical Customer Success Manager, EnterpriseChicago, IL$2–$3 / hourWe are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products. As a Technical Customer Success Manager, Enterprise, you will own the post-sale relationship for a portfolio of Syndigo's largest and most strategic customers, with a primary focus on our Ratings & Reviews (UGC) solution, while supporting broader Syndigo solutions over time.
Lowe's Companies IncSeasonal Merchandising Service Associate - Weekends Preferred Lowe's Companies IncSeasonal Merchandising Service Associate - Weekends PreferredNaperville, IL$15.50–$16.75 / hourThis includes: • Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
Fitch IncHR Service Center Coordinator Fitch IncHR Service Center CoordinatorChicago, ILFull timeWith over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. Fitch operates in more than 30 countries with HR Service Centre team members based in United Kingdom, United States and Singapore catering to all business's lines within the following regions, APAC, EMEA, North America and Mexico.
MetLife IncClient Services Consultant II MetLife IncClient Services Consultant IIAurora, IL$64,800–$80,000 / yearAbout MetLife: Recognized on Fortune magazines list of the Worlds Most Admired Companies, Fortune Worlds 25 Best Workplaces, and the Fortune 100 Best Companies to Work For, MetLife through its subsidiaries and affiliates is one of the worlds leading financial services companies providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. The CSC II is part of an overall account team tasked with understanding the customers needs and wants and focused on delivering group benefit products that meet those needs along with delivering a service experience that exceeds expectations and makes it easy for customers to do business with MetLife.
JX Enterprises IncService Technician/Diesel Mechanic JX Enterprises IncService Technician/Diesel MechanicLansing, IL$23–$38 / hourWith a dedication to honoring commitments, creating positive experiences, fostering lifelong learning, exhibiting a pioneering spirit, and demonstrating good stewardship, you will contribute to our mission of providing top-notch service to our customers. Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, or parts, showcasing innovative problem-solving skills and techniques.
SmithBucklinNewAssociate, Marketing & Communication Services SmithBucklinAssociate, Marketing & Communication ServicesChicago, ILThe Marketing & Communications Services (MCS) unit provides a variety of services to our client organizations, including branding, creative services, public relations, membership publications, and convention and event marketing that goes beyond the successful execution of program and campaign deliverables. Smithbucklin, a 650-person, employee-owned professional services company with more than 70 years of success serving the association market, with primary offices in Chicago and Washington, D.C., is looking for a Marketing & Communications Associateto join ourMarketingunit inChicago or Washington, DC.
Avidity Science LLCNewProfessional Service Technician I - Chicago, IL Avidity Science LLCProfessional Service Technician I - Chicago, ILEvanston, ILPart timeAn Associate’s degree or similar trade experience and a minimum of three years' experience in servicing, troubleshooting and supporting electrical or electro-mechanical systems at external customer facilities. About Us: For over 50 years, Avidity Science has been the global leader in water purification technologies in the biomedical, life sciences and clinical research markets.
Salesforce.comNewEnterprise Account Executive - Consumer Business Services Salesforce.comEnterprise Account Executive - Consumer Business ServicesChicago, IL$123,200–$247,800 / yearThey build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments. This role will be specifically selling into accounts within the Consumer Business Services Industries which includes Travel, Transportation, Hospitality, Professional Services, Architecture, Construction, and Real Estate.
Duly Health and CareNewPatient Services Representative- Weight Loss Clinic Duly Health and CarePatient Services Representative- Weight Loss ClinicNaperville, IL$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Representative - MSK Duly Health and CarePatient Service Representative - MSKOrland Hills, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CareNewPatient Service Representative Duly Health and CarePatient Service RepresentativeWestmont, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CareNewPatient Service Representative - Family Practice Duly Health and CarePatient Service Representative - Family PracticeNaperville, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Representative - Physical/Occupational Therapy Duly Health and CarePatient Service Representative - Physical/Occupational TherapyAurora, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Rep-Glen Ellyn-Peds Duly Health and CarePatient Service Rep-Glen Ellyn-PedsGlen Ellyn, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Rep- Westmont Duly Health and CarePatient Service Rep- WestmontWestmont, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Rep- Cardiology Duly Health and CarePatient Service Rep- CardiologyJoliet, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Representative - ENT Duly Health and CarePatient Service Representative - ENTJoliet, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Representative - Internal Medicine Duly Health and CarePatient Service Representative - Internal MedicineNaperville, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Representative - Pain Management Duly Health and CarePatient Service Representative - Pain ManagementNaperville, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.
Duly Health and CarePatient Service Rep - Family Practice Duly Health and CarePatient Service Rep - Family PracticeWoodridge, Illinois$15.10–$22.70 / hourReviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system.