Examples of experience at the next lower grade; Knowledge of medical terminology, scheduling appointments (including interpreting and verifying provider orders), canceling, re-scheduling patients appointments and/or consults; use of Microsoft Office, entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility; ensuring encounter forms are completed in order to obtain appropriate workload credit; verifying and updating demographics and insurance information; processing all emergency and non-emergency transfers to other facilities or hospitals; performing basic eligibility, co-pays and pre-authorization requirements for specific coverage, and other related support work in a health care setting. Reviews patients for eligibility verifying that patients labs are at adequate levels, reviewing patient medical files for history of medication, food or environmental allergies, asthma, kidney disease, or if the patient has any internal metal/metallic items, e.g., shrapnel, cardiac pacemaker, pins, plates, stents, artificial heart valves, prostheses, implanted nerve stimulators, clips, implants, etc., or is claustrophobic to determine if the patient can safely have the procedure and/or with contrast.