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Claims Representative

Competitive candidates should reside within this zip code territory: 52333 52720 52776 52241 52246 52317 52245 52235 52340 52358 52242 52240 52772 52404 52228 52227 52338 52333 52317 52340 52241. Physical Requirements: Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces.

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Claim Specialist- Property Field Inspection US-IA-Iowa City Job ID: 2024-37198 Type: Regular Full Time # of Openings: 1 Category: Claims and Investigation Iowa City, IA Overview Build your career at one of the top companies for professional growth in the U.S.! Khakis optional…At State Farm we invest in our employees by providing a competitive Total Rewards package:Starting Salary is $59,059.65 ($29.31/hr) - $79,230.63 ($39.32/hr) annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. You are also eligible for:<ul><li>An annual bonus based on individual and enterprise performance</li><li>Annual merit increases</li><li>401(k) contribution</li><li>Paid Time Off (PTO), plus: 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what’s important to you!</li><li>Industry leading Tuition Assistance Programs</li><li>Wellnessand mental health programs</li><li>Discounts from hundreds of retailers through our Perks at Work program</li></ul>And more!Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Responsibilities CLJoin our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Where you'll work:This position is located in Iowa City/Cedar Rapids, IA. Competitive candidates should reside within this zip code territory:52333 52720 52776 52241 52246 52317 52245 52235 52340 52358 52242 52240 52772 52404 52228 52227 52338 52333 52317 52340 52241Key Responsibilities:<ul><li>Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li><li>Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel to assist in other territories</li><li>Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Candidates may be asked to work outside of their assigned territory as business needs dictate </li></ul> Qualifications <ul><li>Bachelor's degree in a related field is preferred or equivalent work experience</li><li>Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>Demonstrated knowledge of both residential and commercial building construction</li><li>Familiarity with local regulations and compliance requirements in Iowa</li><li>Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>Detail-oriented with strong organizational and analytical skills</li><li>Proficient in using claims management software and other relevant tools </li></ul>Physical Requirements:<ul><li>Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>A valid driver's license is required</li></ul>Preferred Skills:<ul><li>Experience in handling complex or high-value claims</li><li>Construction background</li><li>Water mitigation inspection</li><li>Xactimate, XactContents</li></ul>Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).Visit State Farm Careers for more information on our benefits, locations, and the hiring process. State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.IN22 PMCL PI7bd6993faf2d-25401-34820957

Customers and communities rely on us to help them face life's uncertainties. They come to us for guidance with insurance needs, financial planning, and strengthening the community.

State Farm Mutual Automobile Insurance Company

Claim Specialist- Property Field Inspection

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Analysis Skills

Claims Management

Claims Processing

Commercial Construction

Commercial Real Estate

Communication Skills

Construction

Cost Estimates

Customer Relations

Customer Support/Service

Data Collection

Detail Oriented

Driver's License

Home Inspections

Industry Standards

Insurance

Interpersonal Skills

Maintain Compliance

Negotiation Skills

Operational Audit

Organizational Skills

Physical Demands

Policy Evaluation

Property Insurance

Psychiatry and Mental Health

Regulatory Compliance

Reporting Skills

Residential Construction

Site Evaluation

Tuition Fees

Willing to Travel

JobTarget

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The Best Volunteer Insurance Jobs in Cedar Rapids, IA | Monster