Knowledge of required legal formats, directives, word processing and office automation software programs to support office operations and produce a variety of documents, such as letters, reports, memos, spreadsheets, databases, graphs, form letters, and other legal and administrative documents. Ability to communicate effectively, both orally and in writing, including proper grammar, spelling, capitalization, and punctuation AND Ability to use online sources to conduct legal research, including the ability to interpret and apply regulatory and procedural requirements to process unusually difficult and complicated transactions.