We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. The associate director is responsible for oversite and strategic management of the day-to-day responsibilities of Operations Audit and Compliance, Correspondence and Dispute Management, Payment Exception Processing, Mail Services, Payments, Credit Reporting and Operational Fraud.