The mission of the salesperson is to maximize and support 100% of all inbound (Showroom, Phone, Internet Opportunities) and outbound (Sold Follow-up, Un-Sold Follow-up, Prospecting, and Service Opportunities) customer traffic, while maintaining the highest possible level of customer satisfaction. Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly .