Warranty Dealer Advocate Lead TTECWarranty Dealer Advocate LeadDearborn, MIRemoteThis role works at the direction of the operations manager producing required results by providing correct and timely answers to warranty questions and issues through learned knowledge of the business by way of providing assistance to the dealership warranty advocates and dealers with cases. · Communicates and works closely with client management, the warranty administration team, dealerships, regional personnel, the Ford Global Warranty Operations (GWO) Team and Ford IT to develop and improve the Ford Warranty Claiming System intake and case tracking.
Dealership Warranty Advocate TTECDealership Warranty AdvocateDearborn, MIRemoteInvestigate and resolve Dealerships’ warranty issues in a timely and professional manner which involves communicating with the appropriate teams from the Dealerships, the client management, Regional staff, and other entities to obtain the necessary information to successfully resolved the issues. Partner with Global Warranty Administrator and Warranty Escalation Analysts on claims analysis audits, OWS escalations ensuring advocacy for Dealerships, metrics tracking and validation, and training initiatives.
Automotive Warranty Administrator - Walled Lake Michigan United States LaFontaine Automotive GroupAutomotive Warranty Administrator - Walled Lake Michigan United StatesWalled Lake, MIThe LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities?
Warranty Administrator Lithia Motors IncWarranty AdministratorFarmington Hills, MIPrepare warranty repair orders with accuracy, legibility and compliance to the manufacturer's warranty policies and procedures as outlined in appropriate manufacturer's Warranty Policy and Procedure Manuals. Establish and maintain positive and productive relationships with the manufacturer's representatives and the representative of any approved aftermarket company with which the dealership conducts business.
Field Application Engineer Warranty Manager Comau S.p.A.Field Application Engineer Warranty ManagerSouthfield, MIThe Field Application Engineer, provides technical expertise to help customers find the best after sales solutions for their needs, covering all the Comau businesses (Body and general assembly, Powertrain assembly, Powertrain machining, Electrification). With a proactive approach, assess customers to understand their specific Customer Care needs, maintaining and improving the current relationships and building new ones.
Technical Warranty Manager Magna International, IncTechnical Warranty ManagerTroy, MichiganYour mission is to transform field data into actionable engineering solutions, driving Root Cause Analysis (RCA) and implementing robust Corrective and Preventive Actions (CAPA) to enhance product quality and reduce warranty costs. Data-Driven Quality: Utilize statistical tools to monitor warranty trends, predict field failure rates, and provide actionable insights to the design and manufacturing teams.
NewRMA Warranty Parts Administrator BLM GroupRMA Warranty Parts AdministratorNovi, MichiganThey come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business. Under supervision of the Manager - Spare Parts, Shipping and Receiving, the RMA/Warranty Parts Administrator will be responsible for documenting and processing all warranty forms related to service, as well as processing and assisting with any RMA forms pertaining to customer returned parts.
Warranty Dealer Advocate Lead TTEC Holdings IncWarranty Dealer Advocate LeadDearborn, MIRemoteThis role works at the direction of the operations manager producing required results by providing correct and timely answers to warranty questions and issues through learned knowledge of the business by way of providing assistance to the dealership warranty advocates and dealers with cases. Communicates and works closely with client management, the warranty administration team, dealerships, regional personnel, the Ford Global Warranty Operations (GWO) Team and Ford IT to develop and improve the Ford Warranty Claiming System intake and case tracking.
Field Application Engineer / Warranty Manager Stellantis NVField Application Engineer / Warranty ManagerSouthfield, MIThe Field Application Engineer, provides technical expertise to help customers find the best after sales solutions for their needs, covering all the Comau businesses (Body and general assembly, Powertrain assembly, Powertrain machining, Electrification). With a proactive approach, assess customers to understand their specific Customer Care needs, maintaining and improving the current relationships and building new ones.
NewLead Warranty Performance Manager - RESS GMLead Warranty Performance Manager - RESSWarren, MichiganWork involves functioning as liaison between Purchasing, Engineering, Supplier Quality, Internal Product Investigations, Manufacturing, and suppliers to drive net warranty reduction and recover costs related to field actions, OWT, and General Warranty. You will actively participate in developing strategies, negotiations, executing regional warranty budgets, and collaborating with the suppliers and stakeholders with a specific focus on Reserve Energy Storage Systems (RESS).
Dealership Warranty Advocate TTEC Holdings IncDealership Warranty AdvocateDearborn, MIRemoteInvestigate and resolve Dealerships' warranty issues in a timely and professional manner which involves communicating with the appropriate teams from the Dealerships, the client management, Regional staff, and other entities to obtain the necessary information to successfully resolved the issues. Partner with Global Warranty Administrator and Warranty Escalation Analysts on claims analysis audits, OWS escalations ensuring advocacy for Dealerships, metrics tracking and validation, and training initiatives.
Manager and Head of NA Customer Quality/Warranty Mahle GmbHManager and Head of NA Customer Quality/WarrantyFarmington Hills, MIAs a Manager and Head of BU2 NA Customer Quality/Warranty reporting to the Head of Quality - BU2, you will be responsible to manage BU2 NA region Warranty management systems, including evaluation of product field performance, customer warranty debits, product field/warranty cost improvement and customer warranty interface. #DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.
Warranty & Customer Liaison Engineer (Mechanical) Magna International, IncWarranty & Customer Liaison Engineer (Mechanical)Troy, MichiganFailure Investigation: Perform detailed teardowns of returned Driveline units (Transfer Case, Rear Drive Units) to identify mechanical, hydraulic, or electrical failure modes. Technical Presentations: Prepare and lead "Top Issue" reviews, presenting complex engineering findings to customer stakeholders with clarity and confidence.
Warranty Analysis Lab Supervisor Magna International, IncWarranty Analysis Lab SupervisorTroy, MichiganResponsible for leading warranty return part analysis (RPA) for transfer case components, supervising a small team of warranty technicians, and partnering with warranty engineers to identify failure modes, recommend corrective actions, and communicate findings through clear analysis reports to internal engineering teams and customers. Demonstrated experience supervising or leading technicians or lab/shop personnel (direct or indirect leadership) lab/shop personnel (direct or indirect leadership).
Service and Warranty Advisor Corrigan Oil CoService and Warranty AdvisorBrighton, MIEssential Job Functions: Warranty Work: Part warranty on work performed in-house for all vendors; Additional extended warranty packages, OEM warranty tracking, Policy request - Aftermarket Warranty. The primary function of the Service and Warranty Advisor is to support the Fleet Maintenance Department with warranty work, training, as well as parts and shop office projects.
Warranty Data Analyst #26-13524 US Tech Solutions, Inc.Warranty Data Analyst #26-13524Auburn Hills, MI$55–$55.26 / hourThe Supplier Quality Warranty Data Analyst is responsible for analyzing warranty performance data to identify high-impact supplier quality issues, drive root cause prioritization, and support Time to Fix (TTF) improvement initiatives. This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance.
Quality \u0026 Warranty Control Tower Manager Stellantis NVQuality \u0026 Warranty Control Tower ManagerAuburn Hills, MIThe ideal candidate is a strong people leader with deep automotive quality experience and a passion for continuous improvement, data-driven decision-making, and delivering best-in-class customer outcomes. The Manager will lead a cross-functional team and collaborate closely with Engineering, Supplier Quality, Manufacturing, and Service organizations to ensure timely root cause identification and resolution of field concerns.
Warranty Engineer - Mechatronics LER TechForceWarranty Engineer - MechatronicsAuburn Hills, MIThe Control Tower Engineer is responsible for identifying, creating and triaging warranty issues, working closely with engineering, supplier quality, manufacturing and service teams to analyze parts and vehicles to resolve warranty issues for our customers. Opportunities are available in the Vehicle Engineering (VEHE) Control Tower Mechatronics team, which includes but is not limited to switches, latches, door systems, mirrors, electronic shifters, wiper systems, and seat controls.
Automotive Warranty Engineer - Lighting Proxemics Consulting IncAutomotive Warranty Engineer - LightingDetroit, MIYou will collaborate between a Tier 1 lighting supplier's design and engineering facility in Troy, MI and their OEM clients in the Metro Detroit area to manage their warranty claims. Manage warranty parts retrieval to return parts from the customer of warranty return centers to identify OP Mobility responsible parts.
Warranty Analysis Engineer Engines eTeam Inc.Warranty Analysis Engineer EnginesAuburn Hills, MI$34–$39 / hourThe engineer will work closely with quality, manufacturing, service, suppliers, and product engineering teams to improve product reliability, reduce warranty costs, and enhance customer satisfaction. The ideal candidate will possess hands-on engineering knowledge in areas such as powertrain, transmission, driveline, exhaust systems, HVAC, and related mechanical systems.
Warranty Analysis Engineer - Transmission and Driveline eTeam Inc.Warranty Analysis Engineer - Transmission and DrivelineAuburn Hills, MI$25–$30 / hourThe engineer will work closely with quality, manufacturing, service, suppliers, and product engineering teams to improve product reliability, reduce warranty costs, and enhance customer satisfaction. The ideal candidate will possess hands-on engineering knowledge in areas such as powertrain, transmission, driveline, exhaust systems, HVAC, and related mechanical systems.
Manufacturing Outbound Quality - Quality Warranty Lead Stellantis NVManufacturing Outbound Quality - Quality Warranty LeadAuburn Hills, MIThe individual influences plant leadership, cross-functional partners, and executive stakeholders to improve plant capability, drive systemic behaviors, and reduce customer-impacting quality issues. The North America Manufacturing Quality Warranty Lead is responsible for shaping, governing, and driving long-term strategy for warranty management across all North America manufacturing plants.
Dealer Auditor - Warranty - Detroit Stellantis NVDealer Auditor - Warranty - DetroitDetroit, MIAdditionally, the Dealer Auditor will maintain oversight of Stellantis warranty policies and programs, performing root cause analysis, recommending corrective actions, and identifying opportunities to improve internal and external processes and system functionality. The Dealer Auditor will also be responsible for preparing and communicating audit-related information such as notification letters and specialized reports detailing audit results, and in maintaining the audit tools.
Supplier Quality (SQ) Warranty Analyst ZobilitySupplier Quality (SQ) Warranty AnalystAuburn Hills, MIThe Supplier Quality Warranty Data Analyst is responsible for analyzing warranty performance data to identify high-impact supplier quality issues, drive root cause prioritization, and support Time to Fix (TTF) improvement initiatives. This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance.
Warranty Data Analyst KYYBA, IncWarranty Data AnalystAuburn Hills, MIThe Supplier Quality Warranty Data Analyst is responsible for analyzing warranty performance data to identify high-impact supplier quality issues, drive root cause prioritization, and support Time to Fix (TTF) improvement initiatives. Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
Warranty Data Analyst V2SoftWarranty Data AnalystAuburn Hills, MIThe Supplier Quality Warranty Data Analyst is responsible for analyzing warranty performance data to identify high-impact supplier quality issues, drive root cause prioritization, and support Time to Fix (TTF) improvement initiatives. This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance.
NewEngineering Maintenance and Technical Support Technician (EMTS) - Root Cause and Warranty Center GMEngineering Maintenance and Technical Support Technician (EMTS) - Root Cause and Warranty CenterWarren, MichiganIn this role, you will: Troubleshooting and repair of all items making up the test cell facility, including DC battery cyclers, thermal chambers, RO water systems, chillers, load banks, I/O racks, High Voltage monitoring systems, gas detection, low-voltage vehicle harnesses. We are seeking an EMTS (Engineering Maintenance & Technical Support) Technician to support daily operations involving instrumentation, maintenance, troubleshooting, and repair of equipment and systems within the Warren Root Cause & Warranty Center.
Warranty \u0026 Reliability Specialist - Wiring Stellantis NVWarranty \u0026 Reliability Specialist - WiringAuburn Hills, MIThe ideal candidate is a technical wiring and connector expert with demonstrated experience diagnosing and resolving issues such as wiring shorts due to chaffing, TPOs, spread terminals, poor crimping and connector sealing failures. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills.
Warranty and Reliability Lead - Powertrain Stellantis NVWarranty and Reliability Lead - PowertrainAuburn Hills, MIThe Lead Powertrain Warranty & Reliability Specialist is responsible to manage a team of Powertrain Warranty Specialists as well as facilitate quality analysis reviews with Suppliers and/or internal Powertrain Plants. The selected individual must have experience in managing cross-functional teams and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills.
Quality Warranty Student Program Stellantis NVQuality Warranty Student ProgramAuburn Hills, MIStudents will be based at the Stellantis Headquarters and Technology Center in Auburn Hills, Michigan and the Quality Engineering Center in Auburn Hills, Michigan and are expected to work on-site up to 3 to 5 days per week, depending on business needs. Candidates who are selected for the program will work with their manager to determine a consistent weekly work schedule where candidates fulfill the 24-hour requirement, while balancing their class schedule.
Supplier Quality (SQ) Warranty Analyst Abacus Service CorporationSupplier Quality (SQ) Warranty AnalystAuburn Hills, MIBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Job Responsibilities: Analyze warranty data trends to identify top contributors to 3MIS and prioritize GIMS cases for TTF focus.
Warranty Technician Garrett Motion IncWarranty TechnicianPlymouth, MIThe Warranty Technician serves as a key technical interface between Garrett and its customers, supporting root cause analysis, corrective action development, and ongoing monitoring of warranty performance and emerging quality concerns. Based in Plymouth, Michigan, this role provides hands on technical expertise in turbocharger failure analysis, warranty adjudication, and field support at customer manufacturing and warranty facilities.
Warranty Hub Housing Troubleshooting Engineer ALTEN Technology USAWarranty Hub Housing Troubleshooting EngineerAuburn Hills, MIWe're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. This role focuses on identifying, analyzing, and resolving housing-related warranty concerns, ensuring rapid containment and long-term corrective actions.
Quality - Warranty Data Analyst LanceSoft IncQuality - Warranty Data AnalystAuburn Hills, MI$50–$55 / hourFull timeKey Responsibilities: Analyze warranty data trends to identify top contributors to 3MIS and prioritize GIMS cases for TTF focus Support execution and tracking of the Time to Fix (TTF) GIMS initiative, ensuring timely issue resolution Develop dashboards and reports to monitor warranty performance, TTF metrics, and supplier accountability Collaborate with SQEs, engineering, and suppliers to drive root cause analysis and corrective actions Perform deep-dive data analysis to support escalation of critical issues and leadership reporting Ensure data accuracy and consistency across systems (GIMS, warranty databases, etc.) Provide regular updates to leadership on progress against TTF targets and key risk areas This role focuses on identifying high-impact warranty issues, enabling rapid root cause investigation, and supporting cross-functional teams to reduce 3MIS and improve overall supplier quality performance.
Global Warranty Consolidation Supervisor Ford Motor CoGlobal Warranty Consolidation SupervisorDearborn, MI$115,500–$218,100 / yearIn Warranty Finance, we play a key role in not only maintaining a global, critical, high-risk reserve, but also in educating various stakeholders on how the decisions made on quality today can impact our bottom line for years to come. Develop relationships and work closely with cross-functional customers including FP&A, accounting management, regional and segment CFOs, product development teams, CX organization, GDIA, and Quality Operations.
Engineer - Warranty and Reliability Our Next EnergyEngineer - Warranty and ReliabilityNovi, MichiganThe Warranty & Reliability Engineer owns the end-to-end warranty lifecycle, integrating data analytics, failure analysis, and corrective action to improve product reliability and reduce warranty cost. This role bridges field performance with engineering by identifying trends, determining root cause, and driving cross-functional solutions across design, manufacturing, and suppliers.
Sr. Program Operations Lead - Insurance & Extended Warranty Rivian Automotive IncSr. Program Operations Lead - Insurance & Extended WarrantyPlymouth, MI$131,200–$164,000 / yearRivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivians service providers, including providers of background checks, staffing services, and cloud services.
Warranty & Customer Liaison Engineer (Electrical/Controls) Magna International, IncWarranty & Customer Liaison Engineer (Electrical/Controls)Troy, MichiganThe Electrical Warranty & Customer Liaison Engineer is the primary technical authority for field performance issues related to transmission control systems and electronic components. 8D Leadership: Drive technical investigations for electrical "Non-Conformance" using Fishbone and 5-Why tools, focusing on PCB defects, solder integrity, or component latch-up.
Warranty Engineering Student Magna International, IncWarranty Engineering StudentTroy, MichiganWhile working in this environment, the employee will be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes and various levels of temperature created by manufacturing processes. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems.
Paralegal - Defense Consumer Warranty Bowman and BrookeParalegal - Defense Consumer WarrantyTroy, MIBowman and Brooke LLP is a national product liability trial law firm of nearly 200 lawyers in 17 offices known for defending household name manufacturers of motor vehicles, medical devices, pharmaceuticals and consumer products in high exposure, technically intricate lawsuits and mass torts throughout all 50 states. Work with attorneys to keep litigation advancing in each case; including taking the initiative to regularly update team members on the status of cases and quickly alerting attorneys to important client and case needs.
Electrical Engineer- Warranty and Quality LG Electronics IncElectrical Engineer- Warranty and QualityTroy, MIMajor Tasks Listed BelowResponsible to management of Customers warranty center operationsshippingreceiving returned e-PT components from Customer warehouse plants.analyzing root investigation troubleshooting and repairrefurbishing the defective partsvalidation with chamberTAS and test EOL equipmentMaintain and manage test equipment EOL ChargerDischarger Leak Tester etc. Required QualificationsBachelors degree in Electrical Electronics or Mechatronics EngineeringMinimum of 5 years of Electrical Electronics Application or Test EngineeringSkill in Quality Engineering Root Cause AnalysisExperience in process improvement and quality engineering methodologiesKnowledge of Quality system TS16949 and APQP PPAP FMEA SPC etc.
Engineer - Warranty and Reliability Our Next Energy (ONE)Engineer - Warranty and ReliabilityNovi, MIThe Warranty & Reliability Engineer owns the end-to-end warranty lifecycle, integrating data analytics, failure analysis, and corrective action to improve product reliability and reduce warranty cost. This role bridges field performance with engineering by identifying trends, determining root cause, and driving cross-functional solutions across design, manufacturing, and suppliers.
Global Warranty Project Specialist - Data Tables and Loads General Motors CoGlobal Warranty Project Specialist - Data Tables and LoadsWarren, MIThe GWM Project Specialist leads key workstreams within Warranty Strategy to support the successful implementation, testing, deployment, and sustainment of Global Warranty Management (GWM) capabilities. This role partners across Business, IT, Vendors, PMO, and global country teams to deliver high-quality solutions that meet business requirements, stay on schedule, and support stable warranty operations.
Emissions Warranty Analysis and Defect Reporting Engineer Stellantis NVEmissions Warranty Analysis and Defect Reporting EngineerAuburn Hills, MIThe Emissions Warranty Analysis and Defect Reporting Engineer is responsible for analyzing warranty rates of emissions-related parts, working with engineering to investigate potential concerns and informing governmental agencies when an issue exists. The selected candidate works directly with the Environmental Protection Agency (EPA) and the California Air Resources Board (CARB) to manage official communications, answer questions and provide follow-up information as-needed.
Warranty Data Analyst / Data Scientist Stellantis NVWarranty Data Analyst / Data ScientistAuburn Hills, MIThe ideal candidate combines strong analytical skills with practical experience building scalable analytics, models, and data products in enterprise environments. You will be part of a talented team driving predictive analytics and early detection of emerging quality trends using vast datasets across the enterprise.
Warranty Recovery Procurement Specialist Stellantis NVWarranty Recovery Procurement SpecialistAuburn Hills, MIThrough supplier negotiation, issue resolution, and decision-making, incumbents build core leadership competencies such as strategic thinking, accountability, stakeholder influence, and risk management. Our mission is to recover warranty costs associated with supplier-related issues through strategic collaboration with cross-functional partners, including Engineering, Purchasing, Finance, and Legal.
Idealease Service Manager LivoniaIdealease Service ManagerLivonia, MichiganThe Service Manager takes the lead role in managing an efficient and profitable Service Department through productive staffing, customer retention, technician training and quality workmanship while improving productivity and reducing costs in order to meet objectives. The Service Department is an integral and vital part of the dealership, and the manner in which it builds open, honest, trusting relationships with customers and other departments is essential to the dealership’s success.
Dealer Audit Manager Stellantis NVDealer Audit ManagerAuburn Hills, MIThe Manager will be responsible for determining and scheduling dealers to audit, providing coaching and support to auditors, supporting claims validation, reviewing audits performed by staff, identifying root causes and systemic issues, recommending improvement opportunities, supporting Dealer appeals, and maintaining positive and productive relationships with internal stakeholders. The Dealer Audit Warranty Manager is responsible for leading and supervising dealer auditors and supporting the Dealer Audit organization in planning, executing, and reporting audit results associated with dealership warranty activities.
Service Desk Team Lead LennarService Desk Team LeadWaterford, MichiganLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.