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Superior Comfort, a trusted name in heating and cooling solutions serving Rhode Island and Southeastern Massachusetts, is seeking an experienced HVAC Warranty Technician to join our team in Bristol, RI. Warranty Claim Processing – Document service visits, submit warranty claims, and maintain detailed records using Service Titan or similar software.

YEAR

Overview:
Looking to take the next step in your HVAC career? Superior Comfort, a trusted name in heating and cooling solutions serving Rhode Island and Southeastern Massachusetts, is seeking an experienced HVAC Warranty Technician to join our team in Bristol, RI. With decades of industry expertise, Superior Comfort has built a reputation for excellence, reliability, and customer-first service. We offer exceptional opportunities for career growth, ongoing training, and professional development. If you have experience in HVAC service and diagnostics and a strong understanding of warranty processes, this is your chance to join a company committed to quality, innovation, and community.<div> </div><h3>Job Responsibilities</h3><ul><li>Warranty Service & Repairs – Diagnose and repair HVAC systems covered under warranty, ensuring compliance with manufacturer guidelines and Superior Comfort policies.</li><li>Customer Interaction – Communicate with homeowners regarding warranty coverage, service expectations, and recommendations for system performance.</li><li>Troubleshooting & Diagnostics – Identify system issues, assess warranty eligibility, and provide efficient solutions to maintain system functionality.</li><li>Warranty Claim Processing – Document service visits, submit warranty claims, and maintain detailed records using Service Titan or similar software.</li><li>Parts & Equipment Management – Coordinate with vendors and the internal team to source warranty-approved replacement parts and materials.</li><li>Code Compliance & Safety – Ensure all repairs and services adhere to Rhode Island HVAC regulations and manufacturer standards.</li><li>Customer Education – Provide homeowners with guidance on system maintenance and warranty coverage to enhance system longevity and performance.</li><li>Collaboration & Teamwork – Work closely with the service and installation teams to provide seamless warranty support and issue resolution.</li><li>Record Keeping & Software Use – Utilize Service Titan or similar platforms to track job details, maintain customer records, and process warranty claims.</li></ul><div> </div><h3>Qualifications</h3><ul><li>Experience – At least 3 years of HVAC service or repair experience, with knowledge of warranty processes preferred.</li><li>Licensure – Rhode Island Refrigeration/Journeyman or Master License required.</li><li>Technical Expertise – Strong understanding of HVAC systems, including air conditioning units, furnaces, heat pumps, and ductless mini-split systems.</li><li>Service Software – Experience using Service Titan or similar software for tracking service visits and processing claims is a plus.</li><li>Customer-Focused – Excellent communication skills with the ability to explain technical information to homeowners in a clear and professional manner.</li><li>Problem-Solving Skills – Ability to quickly diagnose system issues and determine warranty eligibility.</li><li>Valid Driver’s License – Clean driving record required.</li><li>Attention to Detail – Strong documentation and organizational skills for accurate warranty claim processing.</li><li>Physical Requirements – Ability to lift heavy equipment, tools, and materials as needed.</li></ul><div> </div><h3>Benefits</h3><ul><li>Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses.</li><li>Disability & Term Life Insurance – Financial security for you and your family.</li><li>Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future.</li><li>Ongoing Training & Development – Opportunities for continuous learning and skill enhancement.</li><li>Paid Holidays & PTO – Paid time off for holidays and a generous PTO policy to support work-life balance.</li><li>Career Growth Opportunities – Be part of a growing company with opportunities for advancement.</li></ul><div>Compensation: $100,000 - $120,000 annually </div><h3>Join Our Team!</h3>If you're an experienced HVAC technician with expertise in warranty service and a commitment to delivering high-quality repairs, we want to hear from you! Apply today to advance your career with Superior Comfort, a trusted leader in the HVAC industry serving Rhode Island and Southeastern Massachusetts.Superior Comfort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Superior Comfort

HVAC Warranty Technician

Claims Processing

Communication Skills

Customer Relations

Detail Oriented

Diversity

Documentation

Driver's License

HVAC

Heavy Equipment/Vehicles

Heavy Lifting

Identify Issues

Life Insurance

Maintain Compliance

Maintenance - HVAC

Maintenance Services

Organizational Skills

Physical Demands

Problem Solving Skills

Pumps

Record Keeping

Refrigeration

Regulations

Safety Codes

Safety Compliance

Systems Analysis

Systems Maintenance

Team Player

Track Customer Issues

[AW]-iCims

Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems and is an entry-level position. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction.

Tasca Family CommitmentTasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was completely destroyed by Hurricane Carol. Bob relocated and ultimately opened up the new Tasca Ford at 777 Taunton Avenue in East Providence, Rhode Island. It was here that Bob and his team became the second largest Ford dealership in the world in the 1960's. This was also the birthplace of the Tasca Racing program and many historic muscle cars such as the Ford Cobra Jet, Tasca Street Boss, and Mystery race cars.Bob opened Tasca Lincoln Mercury in Seekonk, Massachusetts in 1972. TLM became the highest volume Lincoln Mercury dealership in the world in 1986, and repeated again in 1987 and 1988 while also winning the Ford President's Award for outstanding customer satisfaction. This fulfilled Bob's dream of saying "None Bigger, None Better." It was also at the Seekonk store that Bob launched the innovative Pre-Trade program, pioneering the concept of short term trade cycles and leasing. He was also joined in the business by his three sons, thus fulfilling another of his dreams to build a successful family business.In 2002 Bob opened his flagship dealership in Cranston, RI. Featuring Ford, Lincoln, Mercury, Mazda, and Volvo the Cranston location was one of the most high tech and largest facilities in the country. It featured amenities such as drive in service write up, an in house Italian caf\u00e9, drive through carwash, and spacious customer lounge. It was at this time that Bob was joined in the business by his grandsons and granddaughters, continuing his dream of a family business. When Bob Tasca, Sr. passed away in 2010 he left a proud legacy of honesty, integrity, and customer satisfaction.70 years and three generations later the Tasca Family continues to grow. We have been blessed over the past seven decades with great customers and great employees. We would like to thank the members of our team who continue to work so hard to satisfy our customers. We would also like to thank the thousands of families who have trusted us over the past 70 years. We humbly look forward to keeping our commitment that YOU WILL BE SATISFIED.EOE STATEMENTWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.Job Title: Quicklane Technician - D ClassSUMMARYRequires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires, and flushing cooling systems and is an entry-level position.ESSENTIAL DUTIESEssential Duties include the following. Other duties may be assigned.Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.Sells lubrication, safety inspection, and other related services. Maintains related records on regular customers, following up periodically with telephone, mail, or personal reminders.Inspects vehicle fluid levels, replenishes as necessary.Checks tire pressure and adds air if needed.Communicates with parts department to obtain needed parts.Saves and tags parts of the job if under warranty or if requested by the customer.Examines assigned vehicle to determine if further safety or service work is required or recommended.Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.Documents all work performed and recommended on the repair order.Road tests vehicles.Participates in manufacturer-sponsored training programs, schools, and events.Keeps abreast of manufacturer technical bulletins.Reports machinery defects or malfunctions to supervisor.Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.Keeps shop area neat and clean.Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.Operates all tools and equipment in a safe manner.Reports any safety issues immediately to management.LANGUAGE SKILLS<ul><li>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.</li><li>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li></ul>MATHEMATICAL SKILLS<ul><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</li></ul>REASONING ABILITY<ul><li>Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li></ul>CERTIFICATES, LICENSES, REGISTRATIONSAutomotive Service Excellence (ASE) CertificationsAutomatic Transmission/Transaxle Certification for Auto/Light TruckBrakes Certification for Auto/Light TruckElectrical/Electronic Systems Certification for Auto/Light TruckEngine Performance Certification for Auto/Light TruckEngine Repair Certification for Auto/Light TruckHeating and Air Conditioning Certification for Auto/Light TruckManual Drive Train and Axle Certification for Auto/Light TruckSuspension and Steering Certification for Auto/Light TruckAssembly Specialist Certification for Engine MachinistCylinder Block Specialist Certification for Engine MachinistCylinder Head Specialist Certification for Engine MachinistBrakes Certification for Medium/Heavy TruckDiesel Engines Certification for Medium/Heavy TruckDrive Train Certification for Medium/Heavy TruckElectrical/Electronic Systems Certification for Medium/Heavy TruckGasoline Engines Certification for Medium/Heavy TruckHeating, Ventilation, and Air Conditioning Certification for Medium/Heavy TruckPreventive Maintenance Inspection Certification for Medium/Heavy TruckSuspension and Steering Certification for Medium/Heavy TruckAutomobile Parts Specialist CertificationMedium/Heavy Truck Parts Specialist CertificationAir Conditioning Certification for School BusBody Systems and Special Equipment Certification for School BusBrakes Certification for School BusDiesel Engines Certification for School BusDrive Train Certification for School BusElectrical/Electronic Systems Certification for School BusSuspension and Steering Certification for School BusAdvanced Series - Automobile Advanced Engine Performance CertificationAdvanced Series - Truck Advanced Electric Diesel Engine Diagnosis CertificationLight Vehicles - Compressed Natural Gas Certification for Alternate FuelsI-CAR Certificate of Advanced TrainingAdvanced Vehicle SystemsAluminum Repair, Replacement and WeldingDetailingElectronics for Collision RepairExecutive SeminarFinish MatchingGlass ReplacementPlastic RepairSteering and SuspensionUnderstanding Collision RepairWorkplace Hazardous MaterialsManufacturer TrainingPaint Manufacturer TrainingState Emission CertificationState Vehicle Inspector CertificationValid Driver's LicensePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE<ul><li>No prior experience or training.</li><li>Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.</li><li>High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li><li>One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.</li><li>Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.</li></ul>

Warranty Jobs in Charlestown, MA

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Warranty Jobs in Charlestown, MA

HVAC Warranty Technician Superior Comfort

Quicklane Technician Tasca Ford Cranston

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