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The Commercial Tire Service Manager leads all aspects of commercial tire operations, including mobile service trucks, in-shop commercial tire work, and the commercial service advisor team. This role ensures safe, efficient, and high-quality service delivery to fleet, industrial, and commercial customers while driving operational excellence and strong customer relationships.

Description:Zolman's Best One Fleet Service is looking for a Commercial Tire Service Manager to join our team! This role would be an ideal fit for somebody who is a leader, has a positive attitude, enjoys working with customers and employees. You will be joining a team of established industry professionals that have a desire to be the best in the tire industry.  <h2>About the Role</h2>The Commercial Tire Service Manager leads all aspects of commercial tire operations, including mobile service trucks, in-shop commercial tire work, and the commercial service advisor team. This role ensures safe, efficient, and high-quality service delivery to fleet, industrial, and commercial customers while driving operational excellence and strong customer relationships.You will oversee technicians, coordinate with service writers, support sales efforts, and maintain high standards of safety, productivity, and customer satisfaction.<h2> </h2><h2>Key Responsibilities</h2><h2> </h2><h3>Operational Leadership</h3><ul><li>Manage daily operations of commercial tire service trucks and in-shop commercial tire bays.</li><li>Ensure timely dispatching, job prioritization, and efficient workflow.</li><li>Maintain compliance with safety standards, DOT requirements, and company procedures.</li><li>Oversee inventory levels for commercial tires, retreads, OTR, and service supplies.</li><li>Monitor KPIs such as truck productivity, response times, job accuracy, and comeback rates.</li></ul><h3>Team Management</h3><ul><li>Lead and develop commercial tire technicians and the commercial service advisor.</li><li>Provide training on tire safety, mounting/dismounting, torque procedures, and roadside protocols.</li><li>Conduct performance reviews and support career development.</li><li>Foster a culture of accountability, teamwork, and continuous improvement.</li></ul><h3>Customer & Sales Support</h3><ul><li>Serve as a primary point of contact for commercial and fleet customers.</li><li>Work closely with service writers to ensure accurate estimates, work orders, and billing.</li><li>Support customer retention through proactive communication and problem resolution.</li><li>Assist with pricing, quoting, and identifying new service opportunities.</li></ul><h3>Process & Quality Control</h3><ul><li>Ensure accurate documentation of service work, inspections, and customer requirements.</li><li>Maintain equipment, tools, and service trucks in safe, reliable condition.</li><li>Audit work orders for accuracy and compliance with commercial account expectations.</li><li>Implement process improvements to increase efficiency and reduce downtime.</li></ul><h3>Financial & Administrative</h3><ul><li>Support budgeting, cost control, and revenue growth for commercial tire operations.</li><li>Review and approve estimates, invoices, and warranty claims.</li><li>Track performance metrics and provide reporting to leadership.</li></ul><h2> </h2>Requirements: <h2>Qualifications</h2><ul><li>5 years' experience in commercial tire service, fleet service, or related automotive/truck service operations.</li><li>Prior leadership or supervisory experience required.</li><li>Strong understanding of commercial tire products, mounting/dismounting, torque specs, and safety procedures.</li><li>Excellent communication and customer service skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency with shop management systems and digital inspection tools.</li></ul><h2>Core Competencies</h2><ul><li>Leadership & Accountability</li><li>Customer Focus</li><li>Operational Excellence</li><li>Safety Mindset</li><li>Problem Solving</li><li>Communication & Collaboration</li></ul> Operational Hours are 8am-5pm Monday through Friday.  We offer the following benefits:Medical InsuranceDental InsuranceLife Insurance401k + Match Paid Training PIf62c2ff96cb9-25401-40512848

Zolman's Best One Tire & Service

Commercial Tire Service Manager

Automotive Industry

Automotive Repair and Maintenance

Billing

Budgeting

Career Development

Communication Skills

Continuous Improvement

Cost Control

Customer Relations

Customer Retention/Renewal

Customer Satisfaction

Customer Support/Service

Documentation

Equipment Maintenance/Repair

Establish Priorities

Financial Administration

Inventory Levels

Leadership

Maintain Compliance

Multitasking

Operations

Operations Management

People Management

Performance Analysis

Performance Metrics

Performance Reviews

Pricing

Problem Solving Skills

Process Improvement

Quality Control

Reporting Skills

Retail Management

Revenue Growth

Safety Compliance

Safety Process

Safety Standards

Safety Training

Sales Prospecting

Sales Support

Service Delivery

Team Lead/Manager

Team Player

Time Management

Training/Teaching

Truck Driver

Vehicle Fleets

Writing Skills

jobtargetdirectftpin

FULL_TIME

FEED

HOUR

Perform advanced, basic and minor repairs as required – brake and hydraulic, exhaust, engine and transmission, fuel ignition, electrical, suspension and alignment, restraints and airbags, air conditioning and computer systems. Experience diagnosing problems – mechanical, repairing, rebuilding and overhauling mechanical, electrical, electronic and/or hydraulic systems in a wide variety of automotive vehicles.

Davey Coach Sales has an immediate opening for a Service Technician in our ever growing office in New Paris, IN. This position is being offered with a $2,000 sign on bonus! You will be responsible for responsible for diagnosing and repairing mechanical and electrical damage of vehicles while ensuring safety and quality to ensure timely delivery of repaired vehicles. Additional responsibilities include performing light-heavy maintenance and service work.Your Responsibilities will include but are not limited to:· Analyze, diagnose, and evaluate damaged vehicles to determine repair or service needs and potential replacement of parts.· Responsible for the maintenance of shop vehicles.· Responsible for assisting other Technicians on the diagnosis of difficult or abnormal repairs or services.· Perform advanced, basic and minor repairs as required – brake and hydraulic, exhaust, engine and transmission, fuel ignition, electrical, suspension and alignment, restraints and airbags, air conditioning and computer systems.· Inspects and tests all mechanical repairs to meet manufacturers’ specifications. Road test vehicles when required.· Communicate with production team to keep all vehicles on schedule for on-time delivery.You will need to have:<ul><li>High School diploma/GED required. Auto mechanic vocational graduate preferred.</li><li>5+ years of automobile or automotive mechanical/electrical diagnosis, problem solving and repair experience in related industry required</li><li>ASE certification preferred.</li><li>Knowledge of warranty issues that might appear and an ability to determine how to repair them.</li><li>Ability to articulate to Service Writers the repairs that may be needed.</li><li>Experience diagnosing problems – mechanical, repairing, rebuilding and overhauling mechanical, electrical, electronic and/or hydraulic systems in a wide variety of automotive vehicles.</li><li>Knowledge using manufacturers’ service and repair manuals.</li><li>Highly organized, able to prioritize multiple concurrent assignments.</li></ul>We offer a great benefit package including:<ul><li>No Night/Weekend/Holiday shifts. OT optional/available.</li><li>Annual Boot Allowance</li><li>Quarterly Tool Allowance</li><li>Generous Vacation/Sick paid time off.</li><li>9 Paid Holidays</li><li>401k with 4% company match</li><li>Medical, Dental, Vision, Life Insurance, Short Term Disability, and more…..</li></ul>Please have your resume emailed by clicking on the “Apply” button below.Job Type: Full-timePay: $25.00 - $35.00 per hour This position is being offered with a $2,000 sign on bonus!Powered by JazzHR

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Warranty Jobs in Elkhart, IN

Commercial Tire Service Manager Zolman's Best One Tire & Service

Automotive Technician (Warranty) Davey Coach Sales

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