As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. This leader oversees the Call Center, Referrals Management, Patient Empanelment, Patient Experience, and Health Information Management (HIM), ensuring these departments function as an integrated system that supports timely access, continuity of care, patient satisfaction, regulatory compliance, and organizational performance.