div>Qualifications:
Experience:
Previous experience as a Warranty Administrator or in a similar role within the automotive industry is highly preferred.
Familiarity with manufacturer warranty systems and processes is a plus.
Skills:
Strong organizational and time-management skills with a keen attention to detail.
Excellent communication skills, both written and verbal, for effective interaction with customers and manufacturers.
Proficiency in Windows-based applications and dealership management systems.
Education:
High school diploma or equivalent required; an associate’s degree or higher in business or automotive technology is preferred.
Other & Process Improvement:
Ensure compliance with all manufacturer policies and guidelines related to warranty claims.
Identify and implement improvements to streamline warranty processes and enhance efficiency.
Collaboration:
Work closely with the service department to ensure accurate warranty claim submissions and resolve any discrepancies.
Coordinate with parts and service teams to facilitate necessary repairs and replacements covered under warranty.
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