Must have demonstrated experience in the following: Virtualization, VMWare/Vsphere, Windows Server 2012, Windows 10 Operating systems, event log management, basic networking, Active Directory administration, personal computer applications, data security administration, SAN hardware, database administration. Customer & Contractor Interface - Serve as the primary point of contact for site personnel, resolving "break/fix" issues, granting approved resource access, and guaranteeing system availability for daily academic operations.