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Success in this role depends on the ability to collaborate cross-functionally, communicate clearly, support change management, and serve as a trusted administrative subject matter expert to ensure consistency, compliance, and operational excellence throughout the fleet. Scope: The Senior Specialist, Shipboard Administration plays a critical role in supporting the effective and compliant operation of shipboard service and administrative functions across the Princess fleet.

<h2>Job Description</h2> One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe.  We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.  We are looking to hire a Senior Specialist, Shipboard Administration. The Senior Specialist, Shipboard Administration supports the fleet-wide delivery of operational excellence across shipboard administrative functions. This role strengthens shipboard performance through data analysis, technology enablement, and continuous improvement initiatives that support compliance, consistency, service delivery and operational readiness. The Senior Specialist partners with shipboard and shoreside stakeholders to standardize administrative processes, support system and policy implementation, and ensure accurate documentation and regulatory adherence. By enabling effective governance and reliable administrative execution, the role contributes to efficient operations, risk mitigation, and an enhanced guest experience. The Senior Specialist upholds Princess’ Culture Essentials and The Princess Purpose service commitments while contributing directly to fleet success and overall operational efficiency. Here’s a summary of what Princess is looking for in a Senior Specialist, Shipboard Administration.  Is this you?  Responsibilities: Hotel Operations & Guest Experience<ul style="list-style-type:disc"><li>Research and recommend new technologies, and equipment to enhance hotel operations department efficiency and product delivery relating to clearance, documentation, shipboard turnaround operations.</li><li>Serve as the primary contact for hotel department technology development pertaining to shipboard administrative functions, coordinating with the shoreside Guest Port Operations, and shipboard leadership to launch enhancements.</li><li>Assist shoreside management to maintain and update shipboard administration SharePoint documents, HESS and MSPM updates, and inspection documentation.     </li><li>Supports the shoreside leadership with various tasks pertaining to Guest Services operation, sanctuary Collection and more. </li><li>Prepare fleet communications, presentations, and meeting documentation to support shipboard teams in achieving operational standards.</li></ul> Product Delivery & Operational Efficiency<ul style="list-style-type:disc"><li>Use dashboards and analytical tools to provide real-time visibility into operational performance, identifying trends, bottlenecks, and improvement areas. </li><li>Conduct regular performance reviews, producing detailed operational insights for leadership.</li><li>Ensure accurate shoreside operational data capture, communication, and alignment to continuous improvement initiatives.</li></ul> Financial Responsibility<ul style="list-style-type:disc"><li>Identify trends, variances, and cost-saving opportunities, offering strategic recommendations to optimize financial outcomes.</li><li>Collaborate with hotel operations leadership and shipboard teams to ensure cost-effective resource utilization</li></ul> Team Development & Personnel <ul style="list-style-type:disc"><li>Model and reinforce Princess Culture Essentials and The Princess Purpose service principles across the shipboard Guest Services team. </li><li>Support change management and promote a culture of continuous improvement and innovation. </li><li>Encourage teammate driven ideas, assisting with development, approval and implementation processes.</li><li>Maintain knowledge of all Finance shipboard roles and rotations to ensure accurate guidance and support planning.</li></ul> Safety & Compliance<ul style="list-style-type:disc"><li>Support shipboard leadership in maintaining safe and compliant environments.</li><li>Ensure compliance with all HESS and US Public Health standards.</li><li>Assist in coordinating shipboard resources during outbreak situations requiring elected sanitation measures. </li><li>Review internal and external audit findings, supporting development of remediations plans and long term prevention strategies.</li></ul> Knowledge & Skills:<ul style="list-style-type:disc"><li>Scope:  The Senior Specialist, Shipboard Administration plays a critical role in supporting the effective and compliant operation of shipboard service and administrative functions across the Princess fleet. This role ensures consistency in service and administrative standards, documentation, and governance that enable smooth shipboard operations and regulatory compliance. Serving as a subject matter expert, the Senior Specialist partners with shipboard administrative teams, hotel operations, HR, legal, compliance, IT, and shoreside leadership to support standardized execution of administrative processes and strategic initiatives that enhance operational effectiveness.</li><li>Problem solving:  This role requires strong organizational and analytical capability to assess administrative processes, identify gaps or inefficiencies, and recommend practical improvements. The Senior Specialist must navigate dynamic shipboard environments, balancing regulatory requirements and corporate standards with operational realities. Through cross-functional collaboration, the role supports timely issue resolution related to documentation, records management, compliance processes, and system adoption, while promoting consistency and accuracy across the fleet.</li><li>Impact:  The Senior Specialist, Shipboard Administration directly supports operational readiness and regulatory compliance across the fleet. The role impacts risk mitigation, audit preparedness, and administrative reliability by ensuring accurate documentation, consistent processes, and effective system utilization. By enabling standardized administrative practices and data integrity, the role strengthens transparency, supports efficient operations, and enhances the ability of shipboard teams to focus on delivering a high-quality guest experience.     </li><li>Leadership:  While this role does not include direct people leadership, it requires strong influence and partnership across shipboard and shoreside stakeholders. The Senior Specialist leads through expertise by guiding shipboard administrative teams, supporting the implementation of policies, procedures, and tools, and contributing to continuous improvement initiatives. Success in this role depends on the ability to collaborate cross-functionally, communicate clearly, support change management, and serve as a trusted administrative subject matter expert to ensure consistency, compliance, and operational excellence throughout the fleet.</li></ul> For all roles:<ul style="list-style-type:disc"><li>Knowledge:  Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.</li><li>Skills:  Strong time management and organizational skills</li><li>Abilities:  Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.</li></ul> Requirements: <ul><li><a name="_Hlk219367200">Experience in hotel operations, immigration and customs (shipboard or shoreside)</a></li><li>Experience with property management systems</li><li>Experience with data analysis, reporting and systems implementation</li><li>Strong operational understanding of hotel environments and guest experience drivers</li><li>Shipboard experience in administration (documentation/ clearance) operations</li><li>Experience with HESS, MSPM and audit compliance programs</li><li>Background in large-scale fleet or multi-site hotel operations</li><li>Experience contributing to continuous improvement or change management initiatives</li></ul> Travel:   Less than 25% with shipboard travel likelyWork Conditions:  Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.Physical Demands:Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Princess office Monday through Thursday each week. Employees may work from their homes on Fridays.  Candidates must be located in (or willing to relocate to) the area. Princess provides comprehensive and innovative benefits to meet your needs, including: What You Can Expect  <ul style="list-style-type:disc"><li style="margin-bottom:0in">Cruise and Travel Privileges for You and Your Family </li><li style="margin-bottom:0in">Health Benefits </li><li style="margin-bottom:0in">401(k)  </li><li style="margin-bottom:0in">Employee Stock Purchase Plan  </li><li style="margin-bottom:0in">Training & Professional Development </li><li style="margin-bottom:0in">Tuition & Professional Certification Reimbursement </li><li style="margin-bottom:0in">Rewards & Incentives  </li></ul>  Our Culture… Stronger Together  Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: <a href="https://www.princess.com/en-us/company-information" rel="nofollow noopener noreferrer" target="_blank">princess.com/en-us/company-information</a>   Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.   Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact careers@carnival.com.  #PCL #LI-Hybrid#LI-TM1

Carnival Global Brand

Senior, Shipboard Administration Specialist

Administrative Skills

Analysis Skills

Business Support

Change Management

Communication Skills

Continuous Improvement

Cost Control

Cross-Functional

Data Analysis

Data Collection

Data Quality

Documentation

Environmental Compliance

External Audit

Finance

Financial Management

Health Plan

Hospitality and Tourism

Information Technology & Information Systems

Internal Audit

Leadership

Legal

Maintain Compliance

Microsoft SharePoint

Operational Support

Operations Processes

Organizational Skills

Performance Analysis

Performance Reviews

Physical Demands

Policy Implementation

Problem Solving Skills

Procedure Implementation

Process Analysis

Property Management

Public Health

Regulations

Regulatory Compliance

Regulatory Requirements

Reporting Dashboards

Resource Utilization

Risk Management

Safety Compliance

Safety/Work Safety

Sanitation

Service Delivery

Stock Purchase Plans

Strategic Planning

Support Documentation

Team Building

Team Player

Time Management

Trend Analysis

Vehicle Fleets

Willing to Travel

tmp_carnivalcruise

FEED

With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere. In the role of a Registered Nurse, you will provide concierge emergency medical care to Sollis Health patients in our clinics, with the supervision/oversight of an attending Physician or Physician Assistant.

In the role of a Registered Nurse, you will provide concierge emergency medical care to Sollis Health patients in our clinics, with the supervision/oversight of an attending Physician or Physician Assistant. This is a pivotal role as part of a growing organization providing seamless care to both adult and pediatric patients for cases that would usually be treated in a traditional emergency room. Part Time - 7a-3p, 3p-11p weekdays and weekends - 2 shifts/week - 16 hoursResponsibilities<ul><li style="font-weight:400">Providing excellent medical care and treatment for patients in their home or wherever they request with the supervision/oversight of an attending Physician or Physician Assistant</li><li style="font-weight:400">Assessing and treating Covid-related cases which includes obtaining clinical samples to test for the virus, performing point of care testing, obtaining blood for antibody blood tests, providing general symptom management and recommendations</li><li style="font-weight:400">Performing medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs</li><li style="font-weight:400">Documenting patient information in the electronic health record, Athena Health and in our CRM Salesforce</li><li style="font-weight:400">Responsibility for maintaining and tracking medication inventory</li><li style="font-weight:400">Coordinating additional care with our After Care, and house calls teams or with one of our Medical Partners</li><li style="font-weight:400">Working closely with our clinical team members to ensure all policies are adhered to and that you deliver quality care in an innovative setting </li><li style="font-weight:400">Making patients comfortable, patiently and professionally answering any questions they have and using patient-centered empathetic communication at all times</li><li style="font-weight:400">Performing related duties as requested</li></ul>Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:<ul><li style="font-weight:400">Graduated from an accredited School of Nursing. Associate's or Bachelor's Degree in Nursing</li><li style="font-weight:400">Current License to practice as a Registered Professional Nurse in Florida State required</li><li style="font-weight:400">BLS, ACLS, PALS certification required upon hire</li><li style="font-weight:400">Must have 2-3 years prior emergency, medical/surgical, critical care or urgent care experience </li></ul>Skills  To be successful in this role, candidates will demonstrate the following: <ul><li style="font-weight:400">Strong clinical skills </li><li style="font-weight:400">Tech savvy with the ability to use and or learn our systems including but not limited to Microsoft Teams, Athena Health, Salesforce and Humanity, etc. </li><li style="font-weight:400">Superb technical skills, including phlebotomy, peripheral IV placement, medication administration</li><li style="font-weight:400">Ability to be adaptable and work in a fluid, multitasking environment</li><li style="font-weight:400">Strong process and organizational skills</li><li style="font-weight:400">The ability to problem-solve and think outside of the box</li><li style="font-weight:400">Be comfortable interfacing with high profile clientele</li></ul><div class="content-conclusion">About Sollis Health<div>Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.  </div></div>

Sollis Health

Registered Nurse - Emergency - Concierge Clinic- Part Time- NEW CORAL GABLES LOCATION!

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Senior, Shipboard Administration Specialist Carnival Global Brand

Registered Nurse - Emergency - Concierge Clinic- Part Time- NEW CORAL GABLES LOCATION! Sollis Health

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