Under general direction, plans, organizes, oversees, coordinates, and manages the work of staff performing a variety of professional, technical, and office support duties related to the operation and administration of the Public Works Department; manages department-wide administrative functions, maintenance and operations support programs, and customer service; develops and administers budgets, contracts, policies, and procedures; provides professional assistance to the Public Works Director, City Council, and other departments and agencies; prepares and presents staff reports; and performs related duties as assigned. Plans, manages, and oversees daily functions, operations, and activities of Public Works administrative and operational support programs, including customer response, work order and asset management, records/workflow coordination, public works inspections coordination (in support of the Deputy Public Works Director and inspection staff), and administrative support for public works maintenance and capital improvement program (CIP) projects delivery.