UNKNOWN

FEED

Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews or other appointments as per contractual requirements as needed.

Working At NYAP<ul><li>NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.</li><li>33 Paid days off each year! (11 holidays + 22 days PTO)</li><li>Healthcare Benefits for you and your family</li><li>Pet insurance that provides discounts and reimbursements</li><li>Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)</li><li>Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education</li><li>Why Work with Us? Exciting Benefits and Opportunities at NYAP!</li></ul>The Case Aides will work closely with the Case Manager and Lead Case Manager and others in collaboration for the reunification program. The case aide is responsible for assisting in the day-to-day tasks to ensure that case management services are provided to youth in a timely manner. The case aide is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours and weekends.RESPONSIBILITIESThe Case Aide will perform duties including, but not limited to:<ul><li>Must ensure that youth are properly enrolled in the programs internal intake system.</li><li>Complete and secure inventory of personal belongings/valuables of youth.</li><li>Ensure DHS and ORR placement documents are filed and uploaded to UAC portal software.</li><li>Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver, and/or sponsor.</li><li>Facilitate incoming calls to youth with the appropriate family members and other approved caregivers.</li><li>Assist with the coordination of legal service providers' "Know Your Rights' presentations.</li><li>Facilitate attorney to client contact as request by the attorney or youth.</li><li>Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, consulate interviews or other appointments as per contractual requirements as needed. Also include transporting youth within the US, if reunified.</li><li>Create client intake case files with necessary intake documents.</li><li>Assist with filing, closing and with overall daily maintenance of records found in either the physical case file and on ETO or UAC portal software.</li><li>Assist with compiling electronic and physical files for ORR or State Licensing representatives, upon request.</li><li>Assist case management with creating discharge packets with discharge documentation and provide exit orientation to client as part of discharge process from the program.</li><li>Ensure the provision of follow-up service phone calls are conducted 30 days after youth's reunification and discharge from program.</li><li>Assist with the coordination of travel arrangements for program staff transporting youth for reunification or transfer purposes (may include booking airfare, hotel and rental care).</li><li>Assist with the coordination of fingerprint services for family reunification at program designated digital site.</li><li>Organized, works with a sense of urgency and is a deadline-driven self-started capable of juggling multiple priorities at once and executing each to completion despite obstacles.</li><li>Proficiency to easily listen to verbal communication and transcribe and translate that information in to clear written error-free communication.</li><li>Demonstrated ability to service a diverse group of clients, to include refugees or other minority families</li><li>Aptitude to work cross functionally and deliver the highest qualify off work under extreme pressure and in a fast paced environment.</li><li>Ability to work independently and exercise a high level of confidentiality.</li><li>Proven experience and high level of comfortability operating technology and learning new software applications.</li><li>Proficiency in operation and maneuvering computers, laptop smart phones and knowledge use of social media, web chat</li></ul>MINIMUM QUALIFICATIONS<ul><li>HS Diploma; BA or BS Degree.</li><li>(4) four years' experience in a professional setting preferred.</li><li>Bilingual English/Spanish fluency required.</li><li>Results-oriented with demonstrated experience in strategic thinking, innovation, and flexibility in dealing with changing environments.</li><li>Stellar written, verbal and interpersonal communication skills with the ability to communicate with all levels of the organization in a clear, timely and effective manner.</li><li>Must have a valid driver's license, reliable transportation, automotive insurance and a good driving record</li><li>Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability</li><li>Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.</li></ul>OTHER SKILLS<ul><li>A long-term view on people expressed through compassion and support.</li><li>A passion to be involved in high-impact work that makes a difference.</li><li>A drive for excellence and continual improvement.</li><li>Excellent customer service and communication skills.</li><li>Sensitivity to cultural diversity.</li><li>Enthusiastic self-starter.</li><li>Strong organizational and administrative skills.</li><li>Works well independently and as a team member.</li></ul>PHYSICAL DEMANDS<ul><li>Use of manual dexterity, tactile, visual, and audio acuity.</li><li>Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.</li><li>Occasional lifting (up to 25 pounds), bending, pulling, and carrying.</li><li>Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.</li><li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.</li></ul>We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

National Youth Advocate Program

Bilingual Case Aide_JOR

Administrative Skills

Auto Insurance

Case Management

Communication Skills

Continuous Improvement

Contract Requirements

Copying Machines

Cross-Functional

Customer Support/Service

Desktop PC

Diversity

Documentation

Driver's License

English Language

Fax Machines

Health Plan

Homeland Security

Insurance

Internet Application

Interpersonal Skills

Laptop PC

Legal

Licensing

Lift/Move 25 Pounds

Multilingual

Multitasking

Online Chat

Organizational Skills

Presentation/Verbal Skills

Printers

Record Keeping

Reimbursement

Rentals

Smartphones

Social Media

Spanish Language

Spreadsheets

Student Loans

Team Player

Time Management

Travel Planning

Vehicle Driving

Willing to Travel

Word Processing

The individual selected for this role will be expected to work at stores within at Store #3289, located at: 120 North Thompson Road Sun Prairie, WI 53590 This candidate will also be expected to spend 20% of their time at the following locations: Stoughton Store 4339 and Madison East Store 3501. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.The individual selected for this role will be expected to work at stores within at Store #3289, located at: 120 North Thompson Road Sun Prairie, WI 53590 This candidate will also be expected to spend 20% of their time at the following locations: Stoughton Store 4339 and Madison East Store 3501.This role is Full TimePay starts at $19.00At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:Life … with rewards, benefits and the flexibility to enhance your health and well-beingCareer … with opportunities to learn, develop new skills and grow your contributionConnection … with an inclusive team and commitment to our own and broader communitiesIt''s all here for you... let''s Create Your PossibleWhat is the Process to get Started?Step 1 - Online ApplicationFind the role(s) that interest you on our Careers page: <a href="https://jobsearch.sherwin.com/" rel="nofollow">https://jobsearch.sherwin.com/</a>Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partnersStep 2 - Digital InterviewUpon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questionsYou'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitationStep 3 - In-Store InterviewYour video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at <a href="http://www.myswbenefits.com/" rel="nofollow">http://www.myswbenefits.com/</a>. Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.Minimum Requirements:<ul><li>Must be at least eighteen (18) years of age</li><li>Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future</li><li>Must be able to read, write, comprehend, and communicate in English</li><li>Must be able to read, write, comprehend, and communicate in Spanish</li><li>Must have a valid, unrestricted Driver's License</li><li>Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion</li><li>Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation</li><li>If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal</li><li>If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position</li></ul>Preferred Qualifications:<ul><li>Have at least a High School diploma or GED</li><li>Have at least one (1) year off experience working in a delivery, retail, or customer service position</li><li>Have previous work experience selling paint and paint-related products</li><li>Have previous work experience operating tinting and mixing equipment</li><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>Build productive trust relationships with wholesale and retail customers</li><li>Process sales transactions accurately and consistent with policies and procedures</li><li>Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>Maintain precise work order files and formulas</li><li>Pull appropriate products from the sales floor or warehouse</li><li>Tint and mix products, as needed, to customer specifications</li><li>Stock shelves and set up displays</li><li>Clean store equipment</li><li>Load/unload delivery trucks</li><li>Assist in making deliveries, as needed</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales</li><li>Ensure high levels of customer satisfaction through excellent sales service</li><li>Assist customers in person and over the phone by determining needs and presenting appropriate products and services</li><li>Build productive trust relationships with wholesale and retail customers</li><li>Process sales transactions accurately and consistent with policies and procedures</li><li>Follow and achieve sales goals on a monthly, quarterly, and yearly basis</li><li>Maintain precise work order files and formulas</li><li>Pull appropriate products from the sales floor or warehouse</li><li>Tint and mix products, as needed, to customer specifications</li><li>Stock shelves and set up displays</li><li>Clean store equipment</li><li>Load/unload delivery trucks</li><li>Assist in making deliveries, as needed</li><li>Maintain in-stock and presentable condition assigned areas</li><li>Remain knowledgeable on products offered and discuss available options</li><li>Comply with inventory control procedures</li><li>Suggest ways to improve sales</li></ul>

Weekend Bilingual Jobs in Madison, WI

Resume Resources

Get noticed by top employers!

Weekend Bilingual Jobs in Madison, WI

Bilingual Case Aide_JOR National Youth Advocate Program

Bilingual Multi-Location Customer Service Specialist (Spanish) Sherwin-Williams Co

Resume Resources