The Collections Specialist plays a critical role in ensuring claims are resolved efficiently and payer balances are managed responsibly — helping patients stay on therapy and supporting a financially sound care model. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear.