OTHER

FEED

UNKNOWN

Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Children’s Advocacy Project, supporting Jason’s Friends, Relay for Life, and the Casper Junior Football League.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Signing bonus</li><li>Training & development</li><li>401(k) matching</li></ul> ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets they’ve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. I’m a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Children’s Advocacy Project, supporting Jason’s Friends, Relay for Life, and the Casper Junior Football League. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.  If you’re motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, you’ll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs. We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way. RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide clear, confident policy information.</li><li>Build strong relationships with customers by understanding their needs and recommending appropriate coverage options.</li><li>Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.</li><li>Process insurance claims and follow up with customers to ensure a smooth and supportive experience.</li><li>Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.</li></ul>QUALIFICATIONS: <ul><li>Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions.</li><li>Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions.</li><li>Ability to stay organized and focused while managing multiple priorities and customer interactions.</li><li>Detail-oriented, reliable, and accountable for follow-through and outcomes.</li><li>Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.</li></ul>

Megan Spence - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Buses

Child Development

Claims Processing

Communication Skills

Cross-Selling

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Fishing

Follow Through

Football

Funding

Hospice Care

Insurance

Interpersonal Skills

Mentoring

Multitasking

Needs Assessment

Organizational Skills

Resolve Customer Issues

Revenue Growth

Sales

Service Delivery

Track Customer Issues

Training/Teaching

The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies, among other corporate and community events. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

HOUR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Food Service Worker is responsible for the preparation, serving, and cleanup of food and beverage products and services in both a catered and concessionary environment. Food service staff must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business needs.   This role will pay an hourly rate of $13.00 to $16.00 and is tip eligible  Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.  This position will remain open until September 4, 2026.

About the Venue:
Formerly the Casper Events Center, the venue was renamed to the Ford Wyoming Center in January 2021. The Center is a 28,000 square foot multi-purpose facility, built high on a hill overlooking the city of Casper, Casper Mountain, and the scenic Platte River Valley. Funded entirely by the city's portion of an optional 1% sales tax, the venue opened on April 17, 1982. The arena features a horseshoe-shaped seating bowl with 8,000 seats. The Ford Wyoming Center hosts a variety of different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies, among other corporate and community events. The arena is host to the Wyoming High School Basketball, Volleyball, and Wrestling Tournaments; the Wyoming High School Art Symposium; the Wyoming High School Marching Band Competition; and the Wyoming High School Spirit and Cheer Competition. The venue has been the home of the College National Finals Rodeo each June since 2001. The Ford Wyoming Center is owned by the City of Casper, Wyoming, and is proudly managed by Oak View Group.

Responsibilities:
<ul><li>Receives and serves concession food and kitchen orders. </li><li>Receives and verifies payments, operates a cash register, and processes and maintains related records to reconcile and follow standards relating to accounts receivable tasks. </li><li>During catered events, serves prepared meals, maintaining proper portion control; ensures that food is properly displayed and waits tables. </li><li>Carries, stocks, and transports concession and food service inventory, equipment, and supplies. </li><li>Assists kitchen staff with food preparation, setting up banquets/buffets, and concession stands. </li><li>Stores food in appropriate containers at proper temperatures. </li><li>Cleans and sanitizes work areas and equipment. </li><li>Provides general customer service and communicates with the public regarding fees, policies, rules, and general information about the facility or event. </li><li>Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor. </li><li>Follows all safety procedures. Reports all accidents/incidents immediately to supervisor. </li><li>Performs other duties of a similar nature or level.</li></ul>

Qualifications:
<ul><li>Accurate cash handling skills.</li><li>Ability to prioritize tasks in a fast-paced environment.</li><li>Ability to be self-directed while working in a team-oriented environment.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to work a flexible schedule, including nights, weekends, holidays, and long hours.</li><li>TIPS or Alcohol Server Training is preferred.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Food Service Worker | Part-Time | Ford Wyoming Center

Accounts Receivable

Basketball

Cook Dishes

Entertainment and Media

Equipment Maintenance/Repair

Establish Priorities

Food Services

Food and Beverage Industry

Music

Performing Arts

Portion Control

Power Amplifier

Record Keeping

Secondary School

Sports

Team Player

Trade Shows

Volleyball

Waitressing

[AW]-iCims

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Overview:
The Box Office Ticket Seller works under supervision of the Box Office Supervisors, assist guests in purchasing tickets, resolve guest issues in accessing digital tickets, answer event questions, all while providing excellent customer service.  This role pays an hourly rate of $12.00-$15.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until June 19, 2026.

Responsibilities:
<ul><li>Know and understand the operations of the Ticketmaster system.</li><li>Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating.</li><li>Know and understand seating charts and configurations.</li><li>Perform transactions for all events on the ticketing system with efficiency and accuracy.</li><li>Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.</li><li>Communicate and satisfy patrons with world class customer service.</li><li>Operate phone and address call in patrons’ request for information.</li><li>Reconcile all monies received from ticket sales.</li><li>Maintain confidentiality.</li><li>Additional duties may be assigned by Box Office Director or Box Office Supervisor.</li></ul>

Qualifications:
<ul><li>Ability to multitask in a fast‐paced environment.</li><li>Familiarity with Windows-based computers.</li><li>Possess excellent customer service skills.</li><li>Experience working with the public and cash.</li><li>Ability to work independently and as a productive member of a team.</li><li>Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.</li><li>Proven ability to work well with all levels of management.</li><li>Strong analytical and problem‐solving skills.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Weekend Customer Service Jobs in Casper, WY

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Weekend Customer Service Jobs in Casper, WY

Customer Service Representative - State Farm Agent Team Member Megan Spence - State Farm Agent

Food Service Worker | Part-Time | Ford Wyoming Center Oak View Group

Box Office Ticket Seller | Part-Time | Ford Wyoming Center Oak View Group

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