Sparks GroupNewCustomer Service Representative Sparks GroupCustomer Service RepresentativeRichmond, VAResponsibilities:Answer inbound calls, emails, and other communication channels from customers regarding shipment status, tracking, delivery issues, pricing, and general inquiries. Troubleshoot and resolve customer complaints and issues efficiently and professionally, escalating complex problems to the appropriate department when necessary.
GEICONewCustomer Service Representative GEICOCustomer Service RepresentativeFredericksburg, VAOur teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Our paid training program lasts approximately 5 months and is designed to help you build the skills needed for success in the Customer Service Representative role.
GEICONewGEICO Customer Service Representative GEICOGEICO Customer Service RepresentativeNorfolk, VA$20.65–$25.81Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
VCU HealthNewPhysical Therapist - Acute Care - PRN - Weekends VCU HealthPhysical Therapist - Acute Care - PRN - WeekendsSouth Hill, VAActivities: Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking. The therapist acts as a consultant to various patient clinics, provides instruction to PT support staff, students, personnel of other disciplines within VCUHS, and patient and/or family members.
PattersonNewService Technician - No Weekends! PattersonService Technician - No Weekends!Roanoke, VA$27.79–$36.12Inspect pre-installed products for any defects or damages, as well as conducting final post-installation inspections for proper operation or additional damage; ensure all manufacturer, Federal, and State regulations are met. Independently respond to assigned customer service calls; diagnose problems and safely remove, modify, repair, and install all core veterinary equipment with minimal supervision.
TMCNewCDL-A Truck Driver - Home Weekends TMCCDL-A Truck Driver - Home WeekendsBlacksburg, VA$1,350–$1,600 / weekOur Experienced Driver Orientation Program keeps you separated from newbies and is only 3-5 days long, depending upon your experience levelIf you have limited or no flatbed experience, we will allow you to ride with a Driver Trainer to learn the ropes of flatbedding. Percentage pay is loved by Experienced drivers because it pays more than traditional per-mile programs, and they get a share of the gain every time TMC gets a rate increase from our customers.
MarshallsNewPart Time Evening and Weekend Merchandise Associate MarshallsPart Time Evening and Weekend Merchandise AssociateHenrico, VA$13.50–$14 / hourResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
VCU HealthNewMRI Tech - Weekend Incentive Program - Radiology MRI - Overnight VCU HealthMRI Tech - Weekend Incentive Program - Radiology MRI - OvernightRichmond, VAIndependent action(s) required: MRI technologists independently performs or assists the licensed independent practitioner in the completion of all MRI imaging exams, interventional MRI procedures, and therapeutic MRI procedures utilizing all MRI scanners and associated technology on site at VCUHS. A MRI technologist recognizes patient conditions, assesses and monitors patient vital signs, and takes appropriate actions in emergency situations essential for successful completion of a procedure and to maintain quality patient care.
Carter Machinery Company, IncEXPRESS LUBE TECHNICIAN: WEEKEND SHIFT Carter Machinery Company, IncEXPRESS LUBE TECHNICIAN: WEEKEND SHIFTLa Crosse, VA$0.75–$1.25 / hourPhysical requirements must be met for the Express Lube Technician job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Express Lube Technician in South Hill, Virginia for Weekend Shift.
MarshallsNewCustomer Engagement Coordinator Full Time MarshallsCustomer Engagement Coordinator Full TimePrince William, VA$13.77–$14.27 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Whole Foods MarketNewMeat Team Member (Service Counter) - Full Time Whole Foods MarketMeat Team Member (Service Counter) - Full TimeCharlottesville, VA$15–$24.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and modelssuggestive selling techniques; answers phones and pages promptly and courteously. Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned.
Mr. Rooter of WilliamsburgEvening/Weekend Part Time Customer Service Representative Mr. Rooter of WilliamsburgEvening/Weekend Part Time Customer Service RepresentativeWilliamsburg, VAAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Ameritech ConstructionWeekend Help Needed- Customer Service Ameritech ConstructionWeekend Help Needed- Customer ServiceCentreville, VA$1,000–$1,500 / weekWe also provide customers with multiple options they can choose from in order to save thousands of dollars a year on home improvement projects. - Diagnose Problems (High Energy Bills, Drafty Windows, Broken Doors, Leaking Roof).
Nothing Bundt CakesNewCustomer Service Representative- Evening shifts 5pm-11pm and weekends Nothing Bundt CakesCustomer Service Representative- Evening shifts 5pm-11pm and weekendsRichmond, VA$10–$15 / hourOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service.
AllTech ServicesCustomer Service Professional (Evenings & Weekend Shift, Full Time) AllTech ServicesCustomer Service Professional (Evenings & Weekend Shift, Full Time)Sterling, Virginia$21–$23At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs. If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.
Crunch Fitness - JFF North AmericaCustomer Service Representative- Evening shifts 5pm-11pm and weekends Crunch Fitness - JFF North AmericaCustomer Service Representative- Evening shifts 5pm-11pm and weekendsRichmond, VAThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Eye Care Partners Career OpportunitiesPatient Experience Coordinator - 5-star customer service - full benefits, no weekends Eye Care Partners Career OpportunitiesPatient Experience Coordinator - 5-star customer service - full benefits, no weekendsNorfolk, VASpearhead, along with Director of Patient Experience, Virginia Eye Consultant's Concierge Service, which provides our high-quality care with a personalized amenity for those patients with time frame demands. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
Crunch FitnessNewCustomer Service Representative Evening shifts 5pm11pm and weekends Crunch FitnessCustomer Service Representative Evening shifts 5pm11pm and weekendsRichmond, VAThe Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Commonwealth of VirginiaWeekend Visitor Services Technicians - Virginia Museum of the Civil War - New Market - part-time Commonwealth of VirginiaWeekend Visitor Services Technicians - Virginia Museum of the Civil War - New Market - part-timeHarrisonburg, VAState Role Title: Admin & Office Specialist III Hiring Range: UG Pay Band: [Not Specified] Agency: Virginia Military Institute Location: Virginia Military Institute Agency Website: www.vmi.edu Recruitment Type: General Public - G. Job Duties The Virginia Museum of the Civil War at the New Market Battlefield State Historical Park, Shenandoah County, is accepting applications for part-time Weekend Visitor Services Technicians.
Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Whole Foods Market IncGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part TimeNewport News, VA$15–$24.40 / hourProvides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.
Springhill Suites by Marriott RoanokePart-time, Weekends Guest Services Representative Springhill Suites by Marriott RoanokePart-time, Weekends Guest Services RepresentativeRoanoke, VAAs a Guest Services Representative, you’ll have the ability to showcase your customer service skills and create exceptional guest experiences all while enjoying a fun work environment with a competitive salary and benefits package. ABOUT US: At Hospitality America, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values.
Seal Auto ServiceAuto Service Advisor Writer Manager Needed! Great Benefits! No Weekends! $100k plus potential Seal Auto ServiceAuto Service Advisor Writer Manager Needed! Great Benefits! No Weekends! $100k plus potentialSterling, VAWe are a hard working fast paced team that is looking for someone that is honest, positive, dedicated, well groomed, has great customer service and is ready to be part of a fantastic team. We need advisors who are truly advisors, taking our clients' concerns and needs seriously and finding the best solution to their problems.
Virginia Veterinary Specialty & EmergencyER Client Service Representative (CSR) Virginia Veterinary Specialty & EmergencyER Client Service Representative (CSR)Charlottesville, VA$18–$20 / hourVirginia Veterinary Specialty & Emergency is seeking a compassionate and detail-oriented Client Service Representative (CSR) to join our Emergency Department. This role is essential in providing exceptional customer service to pet owners while supporting our veterinary team in delivering critical care.
Lowe'sNewSeasonal Merchandising Service Associate - Weekends Preferred Lowe'sSeasonal Merchandising Service Associate - Weekends PreferredRoanoke, VAOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes.
Planet Fitness - Excel FitnessMember Services Representative Weekend Overnight Planet Fitness - Excel FitnessMember Services Representative Weekend OvernightChesapeake, VAIn fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Burlington Stores IncCustomer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeRichmond, VAAs the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Base Pay: $13.77 per hour Location: 01627 - Richmond Posting Number: P1-1473312-3 Address: 4531 S Laburnum Ave Zip Code: 23231 Position Type: Regular Part-Time Career Site Category: Store Associate Position Category: Retail Store Base Pay: $13.77 - $13.77 per hour.
Carroll WaterNewLead Generator / Customer Service Representative - Brand Ambassador Carroll WaterLead Generator / Customer Service Representative - Brand AmbassadorSpringfield, VA$20–$20 / hour
Burlington Coat Factory CorporationNewCustomer Service Lead - Part-Time Burlington Coat Factory CorporationCustomer Service Lead - Part-TimeRichmond, VAIf you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead !Overview:As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.+ Coordinate meal and break periods and monitor schedule adherence.
MyEyeDr.NewEyewear Customer Service/Sales Advisor Part Time MyEyeDr.Eyewear Customer Service/Sales Advisor Part TimeVirginia Beach, VAOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patientssee, look, and be their best.
Hertz CorpPart Time Flexible Customer Service Associate Hertz CorpPart Time Flexible Customer Service AssociateAlexandria, VAThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading.
Gainesville GarageCustomer Service Rep - Trailer Sales Representative Gainesville GarageCustomer Service Rep - Trailer Sales RepresentativeGainesville, VAAfter being provided training on trailer designs, options, sizes, and weight ratings, you thrive in marketing and selling trailers that are in stock as well as supporting customers who order custom trailers. Gainesville Garage in Gainesville, VA is calling all customer service rock stars to apply to join our team as a full-time Customer Service Rep - Trailer Sales Representative!
George Mason UniversityCustomer Service Agent George Mason UniversityCustomer Service AgentManassas, VirginiaLocated on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool, leisure pool, whirlpool, locker facilities and family locker rooms, gymnasium with two practice courts, cardiovascular and strength training equipment, group fitness, mind/body and spin studios, three racquetball/activity courts, community room and classroom, and outdoor field and sand volleyball court. In this role, CSAs are expected to greet and check-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling/check-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to direct members and guests to those who can answer their questions more completely if there's additional interest.
George Mason UniversityCustomer Service Shift Supervisor George Mason UniversityCustomer Service Shift SupervisorManassas, VirginiaLocated on the Science and Technology campus in Prince William county of George Mason University, the 110,000 square foot facility features a 50-meter competition pool; leisure pool; whirlpool; locker facilities and family locker rooms; gymnasium with two practice courts; cardiovascular and strength training equipment; group fitness, mind/body and spin studios; three racquetball/activity courts; community room and classroom; and outdoor field and sand volleyball court. Modeling, monitoring, and affirming appropriate behavior is emphasized on all shifts and availability to answer and assist with both CSA or member/guest questions as the need arises, ensuring members feel welcome, making sure they are correctly directed to the proper department or activity, and ultimately aiming to provide a pleasant and positive customer service experience.
Holiday Barn Pet ResortsCustomer Service Associate Holiday Barn Pet ResortsCustomer Service AssociateRichmond, VACustomer Service Associates provide critical face-to-face interaction with pet owners and have the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, pick an appropriate pet grooming service, and schedule boarding stays. Candidates for this position must be able to take care of all arrival and departure procedures for our guests, meet and greet our customers in a friendly and professional manner, work with customers during pick-up and drop-off, have the ability to multitask and handle a high volume of phone calls in a fast-paced environment with ease.
PetSuitesCustomer Service Representative PetSuitesCustomer Service RepresentativeManassas Park, VA$14–$16PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations.
Variety Stores LLCCustomer Service Associate Variety Stores LLCCustomer Service AssociatePortsmouth, VAPart timeand occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Moore's Electrical & MechanicalCustomer Service Representative Moore's Electrical & MechanicalCustomer Service RepresentativeAltavista, VA$16–$18 / hourMoore's Electrical & Mechanical is a 100% employee‑owned (ESOP) commercial and industrial services company serving Virginia and North Carolina since 1985. We vision employees to say Moore's is the best place they've ever worked, our customers to receive the best service they've ever had, and our communities to be strengthened by our work.
Chevron CorporationNewCustomer Service Representative Chevron CorporationCustomer Service RepresentativeRichmond, VAEffectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.* Requirement/Qualifications:* Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.*
Ruby ReceptionistsCustomer Service Agent Ruby ReceptionistsCustomer Service AgentChesapeake, VAAs a Virtual Receptionist, you'll help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more. Because Ruby operates 24/7, 365 days a year, this position requires the ability to work a weekend day and holidays.
Smart Staffing SolutionsNewPart-Time - Customer Service Assistants - New Home Builders - Alexandria, VA Smart Staffing SolutionsPart-Time - Customer Service Assistants - New Home Builders - Alexandria, VAArlington, VAYou assist the community by meeting and greeting clients, answering questions about the models/community, helping them to understand the buying process, working with the on-site agent to put marketing material together, and taking care of many aspects that keep the community running smoothly. If you enjoy touring models, have had an interest in the new home industry or real estate in general, and love talking to people, then we have the job for you as a Sales Assistant for builders in the New Homes Industry.
American Red CrossNewBlood Collection Staff - Customer Service American Red CrossBlood Collection Staff - Customer ServiceEarlysville, Virginia$18.73Joining our team will provide you with the opportunity to make your career a force for good! https://americanredcross.wd1.myworkdayjobs.com/American_Red_Cross_Careers/job/Earlysville-VA/Blood-Collection-Staff---Customer-Service_RC88927. The American Red Cross provides full paid training so you can build real healthcare skills, advance your career, and make an impact in your community — starting from day one.
Chick-fil-ANewCustomer Service Team Member Chick-fil-ACustomer Service Team MemberFredericksburg, VA$13–$15In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
The Michaels Companies Inccustomer service manager The Michaels Companies Inccustomer service managerSuffolk, VAPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.
Insurance Protection Solutions, INC.Insurance Customer Service Rep Insurance Protection Solutions, INC.Insurance Customer Service RepCharlottesville, VA$45,000–$65,000 / yearThis role is responsible for supporting clients through renewals, policy changes, service requests, and proactive coverage reviews, while also identifying cross-sell opportunities. Insurance Protection Solutions, INC. is a high-performing independent insurance agency serving Hampton Roads, Virginia, since 2011, with the ability to place coverage in all 50 states.
Chick-fil-ACustomer Service Leader Chick-fil-ACustomer Service LeaderNewport News, VA$18–$22Known as much for our warm, personable service as our delicious food, Chick-fil-A has come a long way since our humble beginnings, when S. Truett Cathy opened the first Chick-fil-A Restaurant in Atlanta in 1967. As a Customer Service Leader (CSL) at Chick-fil-A, you will play a key role in ensuring exceptional guest experiences and supporting operational excellence.
Diamond K Services Inc.Outside Customer Service Representative Diamond K Services Inc.Outside Customer Service RepresentativeFairfax, VA$600–$900 / weekBy clicking the apply button you understand that you are not applying to Fish Window Cleaning but rather an independent company that does business as Fish Window Cleaning. Job Summary: Outside Customer Service Representative is responsible for window cleaning for our commercial and residential customers .
Pep BoysNewLead Customer Service Advisor Pep BoysLead Customer Service AdvisorAlexandria, VA$12.77–$19.80 / hourIn addition to performing all Customer Service Advisor responsibilities at an advanced level, the CSL assumes key holder responsibilities, including opening and closing the store based on scheduled hours and acting as the primary on-site leader when management is not present. Perform all Customer Service Advisor duties at an advanced level, serving as a role model in delivering exceptional customer experiences, building trust, and resolving complex or escalated customer concerns.
Transportation District Commission of Hampton RoadsCustomer Service Manager Transportation District Commission of Hampton RoadsCustomer Service ManagerNorfolk, VARequired Knowledge, Abilities and Skills Essential to Job Functions: • Ability to supervise a staff of both professional and technical positions; good writing skills required, as well as ability to write reports and communicate verbally; must have ability to coordinate effectively with internal staff and with outside agencies and individuals; must demonstrate knowledge of customer service concepts and/or public relations; good computer skills required; must demonstrate good organizational skills. Software applications: • Microsoft Office • CAD-AVL • Mobile Fare Payment • ID Card Database • Avaya Call Management System Supervisor • Avaya Phone System • Interactive Voice Response System • Passenger Information Displays • Public Address System • MailChimp.
James City CountyOn-Call Customer Service Representative James City CountyOn-Call Customer Service RepresentativeWilliamsburg, Virginia$18.02–$27.77 / hourAbility to communicate with the public and coworkers in an effective, professional, and courteous manner; explain and enforce all policies and rules in an effective manner; operate cash register, general office equipment, word processing equipment and microcomputers as required to accomplish the work assigned; handle money and maintain related fiscal records; maintain moderately complex records; independently apply and carry out policies and procedures within assigned area of responsibility; make mathematical computations with accuracy; follow verbal and written instructions. • Any combination of education and experience equivalent to a high school diploma (dependent on assigned location); some work experience which shall have involved assisting the public, general record keeping and handling money.