OTHER

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You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.

Introduction:
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide.  We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.  Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. 

Overview:
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work varying or set schedules on a weekly basis year round as a part-time Supervisor. The Supervisor will provide assistance to the management team, have oversight for team members within a specific department, satellite location, or store in the absence of upper management while providing outstanding customer service to the academic and co-curricular community.

Responsibilities:
As a Supervisor you will spend the majority of your time on the sales floor coaching and modeling Wow customer service.  You will help train and oversee the daily work activity of team members in one or more departments in the store or for specified operational functions.  You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Expectations:<ul><li>Spend the majority of your time on the selling floor delivering, coaching, and modeling exceptional customer service.</li><li>Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>Help resolve customer issues and complaints and escalating problems to the management team when necessary.</li><li>Assist in the daily operation of the store in partnership with the management team and act as the Manager-on-Duty in the absence of the manager or at satellite locations. </li><li>Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.</li><li>Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.</li><li>Part-time positions require availability to work on a weekly basis year round.  Schedules may be set or vary to meet the needs of the store.</li><li>Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.</li></ul>Physical Demands:<ul><li>Frequent movement within the store to access various departments, areas, and/or products.</li><li>Ability to remain in a stationary position for extended periods.</li><li>Frequent lifting.</li><li>Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul>Benefits available include:<ul><li>Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>Employee Discount</li><li>Paid sick time (accrued based on time worked)</li><li>Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>Commuter Benefits</li></ul>COVID-19 Considerations: Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.

Qualifications:
<ul><li>2+ years’ experience in a retail setting preferred.</li><li>Candidates must be a minimum of 18 years of age to be considered for employment. </li><li>High school diploma/GED preferred.</li><li>Outstanding customer service skills to match customers to products that meet their needs.</li><li>Basic reading, writing and accounting skills required.</li><li>Excellent customer service and communication skills needed.</li><li>Strong interpersonal, communication, and problem solving skills.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li></ul>

EEO Statement:
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Barnes & Noble Education, Inc.

*Supervisor (Part-time) MGA Macon Campus Bookstore

Accounting

Coaching

Communication Skills

Community and Social Services

Content Delivery/Distribution

Customer Relations

Customer Support/Service

Diversity

Faculty Administration

Financial Aid

High School Diploma

Higher Education

Housekeeping/Cleaning

Interpersonal Skills

Loss Prevention

Merchandising

Multitasking

Problem Solving Skills

Procedure Implementation

Rentals

Resolve Customer Issues

Retail

Sales

Time Management

Training/Teaching

Transaction Processing/Management

[AW]-iCims

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Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students.

FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Part-Time Security Officer.Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.JOB SUMMARYThe Campus Security Officer is responsible for the general security of students, faculty, staff, visitors, and property. This is a 24-hour/7-day operation that involves shift work and rotating shifts. This position reports to the Chief of Police or designee. DUTIES AND RESPONSIBILITIES <ul><li style="line-height:105%">Projects positive image of the university and Campus Police and Safety Department by maintaining a pleasant and professional demeanor with students, employees, and visitors</li><li style="line-height:105%">Patrols campus grounds and buildings, checking doors, windows, and gates to ensure that they are secure. In addition, watches for any signs of fire or safety hazards</li><li style="line-height:105%">Monitors and responds to fire alarms, and checks fire extinguishers</li><li style="line-height:105%">Contributes to overall safety and security of students and employees by maintaining a uniformed presence and requesting police assistance when needed</li><li style="line-height:105%">Gives directions, renders assistance, and provides information as requested</li><li style="line-height:105%">Renders motorist services in the form of jump-starts, assisting in tire changes, and the calling of wreckers as requested</li><li style="line-height:105%">Responds to incidents requiring documentation after hours, including but not limited to: stuck elevators, minor medical calls, maintenance emergencies, and fire alarms</li><li style="line-height:105%">Provides walking escorts for any person who requests one from building to building, or to and from parking lots</li><li style="line-height:105%">Responds to low risk calls for service to assess scene and determine the need for police, fire, or EMS response</li><li style="line-height:105%">Responds to maintenance emergencies (plumbing, power outage, etc.) after hours to document incident and protect university property until Plant Operations responds</li><li style="line-height:105%">Locks/unlocks doors as needed on a regular schedule, and as requested by community members</li><li style="line-height:105%">Works fixed-post positions or reception desks to provide security for buildings, and special events, as needed</li><li style="line-height:105%">Assists FVSU police officers as directed within the scope of their ability to do so</li><li style="line-height:105%">Enforces city and university regulations of a non-law enforcement nature (parking, smoking, etc.)</li><li style="line-height:105%">Makes written reports regarding suspicious activity, safety hazards, etc.</li><li style="line-height:105%">Performs other duties as assigned</li></ul>MINIMUM QUALIFICATIONS <ul><li style="line-height:105%">High School Education or GED required</li><li style="line-height:105%">Valid Georgia driver's license and meet driving record criteria established by the Department</li><li style="line-height:105%">Prior security experience in an educational, medical, or corporate environment is desirable</li><li style="line-height:105%">Excellent written and verbal communication skills</li><li style="line-height:105%">Excellent decision-making skills and the ability to think and act quickly</li></ul>PREFERRED QUALIFICATIONS <ul><li style="line-height:105%">Security experience in an educational, medical, or corporate environment</li><li style="line-height:105%">Experience working on a college campus</li></ul>KNOWLEDGE REQUIRED BY THE POSITION <ul><li style="line-height:105%">Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment</li><li style="line-height:105%">Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.</li><li style="line-height:105%">Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.</li><li style="line-height:105%">Ability to make sound decisions based on good judgment on a frequent basis</li><li style="line-height:105%">Skilled in conflict resolution and avoidance, and have exemplary public relations skills</li></ul>WORKING CONDITIONS<ul><li style="line-height:105%">Work is performed primarily outdoors, and may require exposure to extreme weather conditions</li><li style="line-height:105%">Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions</li><li style="line-height:105%">Requires weekend, holiday, and shift work</li><li style="line-height:105%">Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help</li></ul>PHYSICAL REQUIREMENTS <ul><li style="line-height:105%">Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.</li><li style="line-height:105%">Requires long periods of walking, standing, and sitting</li><li style="line-height:105%">Requires the ability to defend oneself or a member of the community in exigent circumstances</li></ul>USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conductAdditionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

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*Supervisor (Part-time) MGA Macon Campus Bookstore Barnes & Noble Education, Inc.

Part-Time Security Officer Fort Valley State University

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