The schedule is generally normal Eastern Time Zone business hours (unless otherwise communicated based on position or working location), although the employee may be required to perform work, attend meetings and events before or after normal workings hours, and occasionally on weekends and evenings. The Director, Business Sector Workforce Management is responsible for fulfillment staffing strategies, forecasting, and labor optimization to align employee and partner resources with business goals and customer demand across the Employment, Tenant, and Government Benefits sectors.