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Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.

About Discovery Management Group Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6500 residents nationwide. We offer rewarding career opportunities that include:<ul><li>Competitive wages </li><li>Access to wages before payday </li><li>Flexible scheduling options with full-time and part-time hours </li><li>Paid time off and Holidays (full-time) </li><li>Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time) </li><li>401(K) with employer matching </li><li>Paid training </li><li>Opportunities for advancement </li><li>Meals and uniforms </li><li>Employee Assistance Program</li></ul>Our community is looking for a Concierge to join our team.  The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.Responsibilities:<ul><li>Carries out telephone answering and reception duties as required.</li><li>Takes complete messages with pertinent information and communicates messages to the intended recipient.</li><li>Greets residents and visitors. Answers inquiries and gives directions.</li><li>Collates brochures for the marketing department.</li><li>Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.</li><li>Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.</li><li>Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.</li><li>Maintains and keeps desk and entry area neat and organized.</li><li>Organizes, distributes mail to residents, Executive Director and Department Coordinators.</li><li>Maintains resident forms for miscellaneous credits.</li><li>Maintains adherence to all company personnel policies and established operating policies and procedures.</li><li>Other duties as assigned.</li></ul>Qualifications:<ul><li>High school diploma or general education degree (GED) preferred.</li><li>One to three years customer service experience and/or training; or equivalent combination of education and experience.</li></ul>If having a direct impact on the lives of others is appealing to you, apply today and join our team!EOE D/V

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