Global Partner Manager - Autonomous Workforce/IT, Deloitte ServiceNow IncGlobal Partner Manager - Autonomous Workforce/IT, DeloitteWaltham, MA$126,060–$208,020 / yearSelf-managing IT operations that predict issues before they happen, automate routine tasks, and let your team focus on strategic initiatives-reducing MTTR, cutting incident volume, and freeing up skilled resources.) into new solutions for the market, engaging Technical Partner Advisors (TPAs) to co-innovate solutions. Through strategic relationship ownership, operational rigor, and close collaboration with Regional Partner Managers, Technical Partner Advisors, and field sales, the Global Partner Manager enables scalable and predictable outcomes that drive ServiceNow revenue growth.
IT Program Project Delivery State StreetIT Program Project DeliveryBoston, MassachusettsAs an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Total experience above must include the following: 5 years’ experience in middle office operations in Banking and financial industry; 3 years’ experience with Cash Management, Accounting, Investment Book of Record.
Sr. Manager - IT Commercial and Medical Systems Genetix Biotherapeutics IncSr. Manager - IT Commercial and Medical SystemsSomerville, MA$147,000–$187,000 / yearSuccess in this role requires a strategic mindset balanced with hands-on resourcefulness, excellent communication and influencing skills, and a proven ability to drive cross-functional collaboration - ensuring technology investments deliver measurable business value and support data-driven decision-making across the organization. They bring working familiarity with CRM and business systems concepts, are comfortable using process mapping to diagnose issues and design better workflows, and know how to use AI tools to quickly learn new domains, prototype solutions, and close skill gaps in real time.
NewDigital & IT Senior Analyst Parker Hannifin CorpDigital & IT Senior AnalystHAVERHILL, MA$102,305–$170,240 / yearParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Responsibilities: Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provides guidance to project resources within and across multiple teams as needed.
NewContract IT Support Technician Keros Therapeutics IncContract IT Support TechnicianLexington, MA$33–$45 / hourWith a focus on developing differentiated product candidates that are designed to alter TGF- signaling, we aim to target the pathways critical for the growth, repair and maintenance of blood cells and a number of tissues, including bone, skeletal muscle, adipose and heart tissue. The role serves as a primary point of contact for common technology issues, resolves routine and moderately complex requests using established procedures, and escalates advanced issues to senior IT staff.
Sr. Manager/Associate Director, G&A Business Systems Analyst, IT Agios PharmaceuticalsSr. Manager/Associate Director, G&A Business Systems Analyst, ITCambridge, MA$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. To accomplish this, we are looking for a business systems analyst who can: Perform the traditional functions expected of a Business Systems Analyst - document requirements, develop flow diagrams, and understand business processes and analyzing and streamlining those business processes via facilitated meetings with business stakeholders.
IT - Support Tier 1 - Herb Chambers Asbury Automotive Group IncIT - Support Tier 1 - Herb ChambersWorcester, MA$30–$33 / hourThe final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk tickets.
Help Desk Manager InfoPeople CorporationHelp Desk ManagerNeedham, MAThis role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.
Help Desk Technician Centuria CorporationHelp Desk TechnicianHanscom Air Force Base, MAAs one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Using Unit Software License Management procedures, install and troubleshoot authorized software for customers in a timely manner; ensures all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.
NewHelp Desk II Harbor ITHelp Desk IIBoston, MassachusettsFamiliarity with modern endpoint and mail security tooling: EDR/antivirus/mail filtering platforms (e.g., SentinelOne, Microsoft Defender for Endpoint, Proofpoint, Mimecast, Barracuda), MFA and identity platforms (e.g., Duo, Okta, Entra ID). · Administer and troubleshoot Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), Entra ID, Active Directory, and Intune-managed endpoints — including GPO management and security configurations.
Help Desk Technician Cognex CorporationHelp Desk TechnicianNatick, MA$29–$44 / hourExperienced working with external vendors and internal teams across diverse environments, troubleshooting technical issues, gathering and clarifying requirements, and explaining complex information in a clear, accessible manner while providing high-quality customer and end-user support. The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365, Windows 10, Printers, copiers, remote access, audio/video conferencing and IT related administrative tasks.
HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
Senior Data Analyst Quincy Public SchoolSenior Data AnalystQuincy, MAMINIMUM QUALIFICATIONS: 1.Bachelor''s degree or Associate''s degree plus 5 years' experience as an Information Student Reporting Specialist 2.Exceptional knowledge of Microsoft Office programs including writing Macros, formulas, data queries, mail merge 3.Knowledge of Javasoft iReport report developer utilizing Aspen as a data source, and/or knowledge of report writers such as Crystal Reports or Microsoft Access to create new reports. 12.Demonstrated uncompromising level of integrity and code of ethics, and ability to maintain a high degree of confidentiality 13.Ability to pass a thorough background check Follett Aspen software experience a plus, especially ability to develop Queries, Filters, Field sets, Quick Reports, Quick Charts and Quick Letters, Imports, Exports plus developing and/or scheduling Procedures.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Help Desk Support Engineer - Onsite Waltham/Burlington MA Area Blue MantisHelp Desk Support Engineer - Onsite Waltham/Burlington MA AreaWaltham, MABlue Mantis does not accept unsolicited agency resumes and ask that you do not forward resumes to Blue Mantis employees, any physical Blue Mantis location, or any Blue Mantis email address. Onsite Desktop Support Technician provides support to customer's End Users both in person, over the phone, and through ServiceNow Ticketing system.
Information Systems Security Manager Leidos Holdings IncInformation Systems Security ManagerConcord, MA$107,900–$195,050 / yearBachelor's degree in an IT-related subject matter area from an accredited college or university and 12+ years of experience in an IT-related position with at least 10 years being in an operational cyber security-specific role (e.g., information system security manager, information system security officer, cyber security specialist) or have 15+ years of experience in an IT related position with at least 10 of those years in an operational cyber security specific role. Implement and manage the Risk Management Framework (RMF) Continuous Monitoring process by utilizing an automated ticketing system, ensuring accurate tracking, monitoring, and reporting of security controls, vulnerabilities, and remediation efforts within the organization's information systems.
Materials Management Information Systems Administrator Lahey Hospital and Medical CenterMaterials Management Information Systems AdministratorMA$72,800–$97,979 / yearNeeds to have understanding of reports and data extraction in Workday to provide guidance to Report Writers on fields and report structure, use the data for executing projects that enhance productivity and accuracy. Respond to Senior Management, Supply Chain, Finance and Clinical and Hospital manager requests for information by designing/creating processes and reports, producing some on request and some on automatic schedule.
Information Systems Security Manager LeidosInformation Systems Security ManagerConcord, MassachusettsBachelor’s degree in an IT-related subject matter area from an accredited college or university and 12+ years of experience in an IT-related position with at least 10 years being in an operational cyber security-specific role (e.g., information system security manager, information system security officer, cyber security specialist) or have 15+ years of experience in an IT related position with at least 10 of those years in an operational cyber security specific role. Implement and manage the Risk Management Framework (RMF) Continuous Monitoring process by utilizing an automated ticketing system, ensuring accurate tracking, monitoring, and reporting of security controls, vulnerabilities, and remediation efforts within the organization's information systems.
Systems Administrator IntegrisSystems AdministratorWorcester, MAThe Systems Administrator is responsible for administering and supporting desktop, server, networking, virtualization, Microsoft 365, and cloud infrastructure environments while maintaining security best practices. Administer and support client infrastructure environments including servers, workstations, firewalls, switches, wireless access points, virtualization platforms, and cloud technologies.