Operate, support, and maintain Keysight's global Netskope platform, including Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Zero Trust Network Access (NPA/ZTNA), as part of a global follow-the-sun support model spanning APAC, EMEA, and the Americas. Serve as a technical escalation point and subject matter expert for Netskope incidents, troubleshooting client steering, tunnel and connector issues, authentication, DNS, certificates, and application access across user, branch, and cloud traffic paths.