Provides direct public services to patrons, government employees, and a variety of other groups including senior citizens, individuals with disabilities, homebound individuals, and individuals for whom English is a second language; coordinates outreach programs, onsite visits and special events such as author book signings and education programs. Provides circulation services to patrons including checking materials in and out, discussing overdue fines with patrons, collecting fines, and contacting patrons regarding materials on hold: provides reference services to patrons in person, by telephone, and electronically; conducts research skills instruction.