This position provides Tier 1 and Tier 2 technical support for end users while assisting with the administration, monitoring, maintenance, and troubleshooting of desktops, laptops, printers, audiovisual systems, servers, and network-connected devices. The actual salary offered will be based on a number of factors including but not limited to the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.