Working knowledge of student transition, retention, and academic success practices, with the ability to monitor student progress, identify students requiring additional support, develop individualized student success plans, respond appropriately to faculty alerts, and coordinate services and interventions that support EOP and first-year students throughout their academic transition. Demonstrated ability to effectively advise diverse student populations in individual and group settings, maintain accurate student records and documentation, communicate clearly and professionally, collaborate with campus partners, and provide responsive, student-centered services, including specialized support for EOP students.