Reflects appropriate response to situations, while maintaining a professional and personal demeanor; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to establish and maintain effective working relationships with parent customers, school system staff, and the community. Collaborates with school administrators, parents, bus drivers, bus safety assistants, business processing technicians, district routers, mechanics and district leadership to resolve concerns.