Shape and deliver a compelling change narrative that articulates the "why," "what," and "how" of the transformation for different audiences Work closely with executive sponsors and the PMO to establish and maintain robust governance, decision‑making, and blocking issue mechanisms Partner with Change & Communications teams to define implications of design changes, highlight required behavior shifts, and identify points of resistance or adoption needs Facilitate executive and working‑level forums to align decisions, resolve conflicts, and maintain momentum People Leadership & Capability Building Recruit, develop, and mentor a high‑performing team members with capabilities in strategy, transformation, operations, change, and analytics Lead a team of internal consultants and business analysts to diagnose current‑state challenges, define solutions, and support implementation Build consulting capabilities within the broader organization by sharing methodologies, tools, and guidelines Promote a culture of collaboration, transparency, and continuous improvement Bring together and embed lessons learned into subsequent waves of organizational build changes Skills and experience that will lead to success Education & Experience Bachelor's degree in Business, Finance, Operations, Technology, or related field; advanced degree (MBA or equivalent) strongly preferred Proven experience in management consulting, internal strategy/consulting or equivalent internal consulting function, including significant experience at the Director level or above Demonstrated experience leading sophisticated, multi‑workstream operating model or large‑scale transformation programs in a global, matrixed organization, including design, process transition and governance framework setup Experience working in or with professional services, insurance, or financial services environments is highly desirable Skills & Competencies Demonstrated ability to build and coach high‑performing, complementary teams and work effectively across cultures and geographies Ability to operate as a generalist across strategy development, organizational framework building, and execution support Ability to roll up the sleeves and problem solve Strong strategic and conceptual abilities; able to connect enterprise strategy to detailed building and implementation Expertise in building operating frameworks, process re‑engineering, and organizational development Excellent collaborator management and influencing skills, including experience engaging C‑suite and senior executives Outstanding ability to present complex topics clearly and build engaging narratives and materials Strong analytical and problem‑solving capabilities; comfortable with data, financial modeling, and performance metrics Growth mindset toward emerging technologies, with the ability to incorporate AI into daily work and support others in embracing new digital tools with confidence and ease. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.