Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Reviews patient voicemails and talks directly to patients on the telephone or via Mychart and directs patients to appropriate level of care (emergency department, urgent care centers, physician office) per protocol or provides appropriate home medical advice.