Bodily Injury Claims, Case Management, Client Counseling, Commercial Insurance Claims, Complex Claims, Complex Litigation, Conflict Management, Conflict Resolution, Homeowners Claims, Homeowners Insurance Claims, Industry Trend Analysis, Injury Assessment, Insurance Claims, Large Loss Claims, Litigation, Litigation Management, Personal Injury Claims, Problem Solving, Time Management, Torts. Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices.