IT Help Desk Technicians Nesco Resource, LLCIT Help Desk TechniciansAlbany, NY$25–$30 / hourAs the IT Help Desk Technician, you would:Respond to incoming inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues via phone or ticketing system; Perform daily, end-of-month, end-of-quarter and year-end computer operations tasks; Deploy, troubleshoot and/or configure endpoints, peripherals and banking equipment; Monitor systems and report exceptions and status to appropriate technology owner; Perform preventative maintenance routines, backups and alternate computer operations testing; Transfer data files and reports into a predefined repository; Create and maintain computer operations checklists and workflow diagrams. Reputable, long-standing, and well-regarded local financial institution, with Community at the heart of its mission, is seeking severalIT Help Desk Technicians to join their team.
IT Services & AV Support Technician CB20, Inc.IT Services & AV Support TechnicianLatham, NYTraining & User Support• Train users on operating AV systems and conference room equipment• Create simple user guides or cheat sheets for non-technical staff• Offer basic troubleshooting support over phone, email, or chat Required Skills & Qualifications:- Proven expertise in help desk operations, end-user support, wireless networking, and managed IT services.- Hands-on experience with installing and supporting AV systems and infrastructure hardware.- With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
Help Desk Support Specialist Skidmore CollegeHelp Desk Support SpecialistSaratoga Springs, NY$23–$25 / hourThis includes referring major problems to other IT staff, recording relevant information, logging unresolved calls and emails into the Help Desk ticket system, and assigning tickets to IT staff based on organizational guidelines. These include diagnosing problems and troubleshooting the latest Windows and Macintosh Operating Systems and related hardware, Smartphones and Tablets (iOS, Android), and productivity suites, such as Microsoft Office.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAlbany, NYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianNYSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Analyst- Top Secret Clearance Required IMG Information Management Group, Inc.Help Desk Analyst- Top Secret Clearance RequiredSchenectady, NY$25–$36 / hourIT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies.
Computer Support Specialists Cogent Infotech CorporationComputer Support SpecialistsAlbany, NYProvides first-level Help Desk support by responding to user inquiries, documenting and troubleshooting system issues, assisting with system navigation and access, and escalating complex requests to ensure timely resolution and efficient service operations. Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI.
Systems & Network Technician CB20, Inc.Systems & Network TechnicianAlbany, NYFULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of modern personal computers and local and wide area networks; Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheralequipment and software; Ability to install office computer systems and networks; Ability to evaluate equipment configuration requirements; Ability to diagnose computer system and network problems and assist in their resolution; Ability to direct users in system and network use; Ability to understand written material; Ability to follow oral and written directions; Physical condition commensurate with the demands of the position. Graduation from a New York State or regionally accredited college or university with an Associate's Degree in managementinformation systems, computer science, information resources management, information technology, or a closely relatedfield and two (2) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance ofcomputer systems and networks; OR,C.
Information Security Officer Union CollegeInformation Security OfficerSchenectady, NY$95,000–$100,000 / yearExperience with data networking, VPN, next-generation firewalls, network access controls, security information and event management (SIEM), authentication protocols, data encryption, and other relevant technologies CISSP, GIAC or similar certification(s) preferred. Experience with data networking, VPN, next-generation firewalls, network access controls, security information and event management (SIEM), authentication protocols, data encryption, and other relevant technologies CISSP, GIAC or similar certification(s) preferred.
Network & Systems Technician redShift RecruitingNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. The ideal candidate will have prior service desk experience, strong troubleshooting abilities, and a passion for helping users resolve technical issues efficiently and professionally.
Information Systems Student Technician Education Service Center Region 2Information Systems Student TechnicianNYInformation Systems Student Technician is responsible for providing technical assistance services to local education agencies to facilitate successful implementation of any of the following information systems available to them: TSDS/PEIMS, Ascender, Skyward, Future Systems. Program Management: Responsible for providing support and technical assistance in planning, implementing, and evaluating PEIMS and Student Information Systems support to ESC-2 staff and external clients.
Network & Systems Technician Redshift Recruiting LLCNetwork & Systems TechnicianAmsterdam, NY$20–$22 / hourYou will work closely with other technicians, serve as an escalation resource for complex issues, and support a variety of technologies including Microsoft 365, Windows environments, networking systems, security platforms, and Apple devices. As a Network & Systems Technician, you will serve as a key member of the support team, handling incoming technical requests and providing advanced troubleshooting assistance to clients.
Information Systems Security Officer ISSO Contact Government Services LLCInformation Systems Security Officer ISSOAlbany, NYMaintain vulnerability scanning tool compliance such as HBSS or ACAS and patch management such as IAVM to ensure IT staff pushes patches to all systems in an effort to maintain compliance with all applicable directives, manage system changes, and assess the security impact of those changes. For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Information System Security Officer Pantex PlantInformation System Security OfficerSuccessful candidates for this role will be expected to stay up to date on the latest cybersecurity risks and threats, as well as work with technology subject matter experts (SME) to develop risk assessments and the proper mitigations. Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, Procedural Language/Structured Query Language (PL/SQL) and injections, race conditions, covert channel, replay, return-oriented.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistSaratoga Springs, NY$24.03–$32.44 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Systems Administrator - Glenville, NY TrustCo Bank Corp NYSystems Administrator - Glenville, NYSchenectady, NYYou are responsible for the high-level oversight of our production Windows and Linux server environments, ensuring our Active Directory, SQL Databases, and File Servers operate with flawless precision. The Cross-Functional Collaborator: Work side-by-side with our Networking, Security, and Programming teams to implement high-impact projects and configuration changes.
Business Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027 New York State Thruway AuthorityBusiness Systems Analyst 1,(SG-18), Business Systems Analyst Trainee 2 (SG-16), Business Systems Analyst Trainee 1 (SG-14)(NYHELPS) Item# 01027Albany, NY$53,764–$85,138 / yearDuties may include: conducting general requirements gathering activities for improvement or automation of simple processes or functions; researching and documenting the current or "as-is" state of the relevant business process or function; utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews; functioning as a recording analyst on more complex group interviews; assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems; creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience; participating in the implementation of system or interface change and enhancements; conducting specific system tests utilizing test scenarios developed by senior analysts; developing test data and document test results; training on new procedures and software and the creation of procedure manuals; post implementation review and assessment; and identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production. Item Specific Summary (This is an optional field with a 500 characters (no spaces) limit): Within the Division of Retirement Services, Bureau of Program Optimization Support and Transformation (POST), under the guidance of higher-level staff, this position will be responsible for participating in systems implementation, maintenance, and support for small scope efforts; providing technical support and customer service; promoting business analysis and professional development; and maintaining professional communication and demeanor.
Information Systems Security Officer (ISSO) General Dynamics CorpInformation Systems Security Officer (ISSO)Pittsfield, MA$118,519–$131,482 / yearThe candidate will support information system life cycle activities from rapidlyestablishingsystems to support classified proposals, to scoping systems fornew programsand preparing Risk Management Framework packages, to regular maintenance,supportand upgrades of systems during program execution, to program close-out and de-certification activities. General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation.
Media Center / Help Desk Technician (Full-Time, 12 Months) NORTHWEST INDIAN COLLEGE FOUNDATIONMedia Center / Help Desk Technician (Full-Time, 12 Months)Media Center, NY
Manager - Implementation & Systems Ryder System IncManager - Implementation & SystemsAlbany, NY$105,000–$112,000 / yearCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Information Technology Specialist I - Construction Design a Plus The LiRo GroupInformation Technology Specialist I - Construction Design a PlusAlbany, New YorkRecently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams.
User Support Specialist SercoUser Support SpecialistAlbany, NYThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Cisco Network Eng II Albany Medical CenterCisco Network Eng IIAlbany, NY$77,075–$119,466 / yearCustomer responsibilities include: Act as a liaison between customer and vendor to solve software/hardware problems Participate in the help desk environment with regard to problem identification, logging and resolution Provide education for customers with regard to Albany Med's network Provide offsite support of remote customers Assist in configuration and installation of all network peripherals Supervision This position does not have any supervisory responsibilities Contact with others Primary contact will be internal to Information Technology Contact with other Albany Med departments will be limited and in support of job specific activities/on project teams Contact with vendors will be limited to support calls as needed * Contact with others outside of Albany Med will be limited to job specific forums/organizations for technical collaboration Thank you for your interest in Albany Med Health System! Department/Unit: Information Systems & Services Work Shift: Day (United States of America) Salary Range: $77,075.00 - $119,466.00 Job description Summary: Cisco Network Engineers are responsible for the design and physical construction of the enterprise network, whether it is for computer communications or telecommunications.