Help Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCIdentify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion. Work is performed under the supervision and serves as the primary IT Customer Support interface between WMATA IT departments and all WMATA end-users.
IT Help Desk Manager Covington & Burling LLPIT Help Desk ManagerDC$122,400–$153,000 / yearITIL v4 Knowledge & Experience 7 years of relevant experience ideally in a large Law Firm setting a comparable professional services organization or a legal information services provider Demonstrated experience leading an IT Support team or function Duties and Responsibilities Oversees the Firms global IT Help Desk Tier 1 & Tier 2 staff to provide timely accurate and courteous technology support Works with lawyers staff clients and other departments to provide responsive and customer -oriented service that meets or exceeds expectations Contributes to the design development and ongoing support of the IT Service Catalog along with defined SLAs owners and fulfillment processes Actively partners with the Director of Service Management and other cross -functional IT leads to define implement measure and continuously enhance ITSM processes for the IT Help Desk e.g. To be granted access pursuant to US Export Control laws candidate must be either a a United States citizen or national b a person lawfully admitte d for permanent residence of the United States i.e. Green Card" holder or c an INS -approved refugee or asylum holder who has applied for naturalization within six months of the date the individual first became eligible and if not yet naturalized i s still actively pursuing naturalization if 2 years have passed since the date of application to be granted access pursuant to US Export Control laws.
NewIT Help Desk Specialist The Rehancement GroupIT Help Desk SpecialistWashington, District of Columbia$80,000–$90,000This position supports a modern enterprise information technology environment by providing installation, configuration, deployment, troubleshooting, maintenance, and lifecycle support for desktop computers, laptops, mobile devices, operating systems, enterprise applications, and associated technologies. The selected candidates will work directly with end users and collaborate with Service Desk, Network Operations, Cloud Services, Engineering, and Cybersecurity teams to maintain secure, reliable, and high-performing endpoint computing environments.
Senior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer—not a help desk technician—with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
Program Management Specialist (IT and Systems) US Department of Health and Human ServicesProgram Management Specialist (IT and Systems)Washington, DC$102,415–$133,142 / yearSpouse of a service member who incurred a 100% disability because of the service members active duty service, you are required to submit a copy of your spouses DD-214 and a copy of documentation from the Department of Veterans Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
NewIT Specialist (Customer Support) U.S. Department of DefenseIT Specialist (Customer Support)Washington, DC$68,545–$89,114 / yearwhich includes tracking, monitoring and resolving customer support network issues; troubleshooting and resolving network problems using a variety of automation techniques and methods to include IT resources, automated systems, equipment and software; Maintaining network operations; Creating and routing trouble tickets; Researching and analyzing IT problems; and providing informal training to customers. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Director of Information Technology & Information Systems (IT/IS) Sedron TechnologiesDirector of Information Technology & Information Systems (IT/IS)WashingtonThis role leads the organization's technology roadmap across enterprise systems, operational technology (OT) integration, cybersecurity, data management, and end-user support — ensuring that technology investments directly enable Sedron's mission to design, build, commission, and operate advanced water and waste upcycling solutions. Demonstrated experience with enterprise infrastructure (on-premise and cloud), ERP and CRM platforms, IT/OT integration, cybersecurity frameworks (NIST, ISO 27001), data management, and managed service oversight; familiarity with industrial networking protocols (e.g., PROFINET, Modbus, MQTT) a plus .
Tier 2 - Mid-Level Desk Side Support - IT Specialist ActioNet IncTier 2 - Mid-Level Desk Side Support - IT SpecialistDC$65,000–$75,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices.
IT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
Employee Experience and Enablement Engineer - IT Operations & Infrastructure BDAEmployee Experience and Enablement Engineer - IT Operations & InfrastructureWashingtonThis role sits at the intersection of IT Operations and Infrastructure, and user experience, focusing on simplifying complex systems, enabling self-service, and introducing AI, automation, and digital tools to make technology effortless, efficient, and enjoyable. Enable employees to resolve common issues independently using knowledge bases, automation workflows, and guided solutions.
IT Specialist (Systems Analysis) United States ArmyIT Specialist (Systems Analysis)Washington, DC$111,147–$144,493 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.
IT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program.
NewIT Project Manager (DATAMGT) U.S. Department of DefenseIT Project Manager (DATAMGT)Washington, DC$121,785–$158,322 / yearSpecialized Experience: One year of specialized experience which includes administering enterprise Electronic Health Record (EHR) and Laboratory Information Systems (such as MHS GENESIS) to optimize clinical workflows; resolving complex LIS-to-EHR integration, data mapping, and HL7 interoperability issues; performing root-cause defect analysis and enforcing baseline configurations to ensure regulatory compliance (e.g., CLIA, CAP, HIPAA); and managing database tables, test files, and data extracts to maintain data integrity. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
DPAE Aircraft Carriers IT Analyst CACI International IncDPAE Aircraft Carriers IT AnalystDC$72,700–$149,200 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
Supervisory IT Specialist (PLCYPLN) United States ArmySupervisory IT Specialist (PLCYPLN)Washington, DC$138,734–$180,360 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (6) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
NewIT Specialist (Network) U.S. Department of DefenseIT Specialist (Network)Washington, DC$74,678–$97,087 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Senior IT Operations Manager PeratonSenior IT Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timeOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
IT SPECIALIST (CUSTOMER SUPPORT) United States ArmyIT SPECIALIST (CUSTOMER SUPPORT)DC$68,545–$97,887 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).
IT Specialist (SYSANALYSIS) United States ArmyIT Specialist (SYSANALYSIS)Washington, DC$98,729–$128,350 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized Experience: Your resume must reflect one year of specialized experience which includes: 1) Familiarity with computer networking including experience delivering network infrastructure and connectivity projects; 2) Supporting Operational Technology (OT) used to monitor and control physical processes such as those found on manufacturing lines; 3) Managing and delivering technical projects end-to-end.
IT Systems Administrator - Applications and Operations Metrea LLCIT Systems Administrator - Applications and OperationsDCMetrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas-including airborne ISR, electronic warfare, secure communications, aerial refueling, special mission aviation, aerial firefighting, and advanced simulation. The role bridges IT operations, application design and management, software installation and maintenance to enable the safe execution of high consequence technical work while maintaining full compliance with export control, access management, and security directives.
NewIT Specialist (System Administration) United States ArmyIT Specialist (System Administration)Washington, DC$90,823–$118,072 / yearExamples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Sr. IT Systems Manager StratAcuity Staffing Partners IncSr. IT Systems ManagerDC$140,000–$170,000 / yearRequired Skills and Abilities: Ability to enhance information systems by identifying information systems technology opportunities and developing application strategies Demonstrated ability to maintain accounts, security, workflows, and secure systems connectivity Effective administrative and organizational skills Effective people management skills Extensive knowledge of company policies, processes, and procedures - Understanding of company strategic goals and how they align to business operations. Job Description: Manages systems professionals directly or through subordinates by providing leadership, coaching, and training Acts as advisor to subordinates to meet schedules and/or resolve technical problems Monitor system performance and implement improvements to enhance reliability and efficiency.
DPAE Aircraft Carriers IT Analyst CACIDPAE Aircraft Carriers IT AnalystWashington, District of ColumbiaPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
IT SPECIALIST (CUSTOMER SUPPORT) United States Air ForceIT SPECIALIST (CUSTOMER SUPPORT)Washington, DC$68,545–$97,867 / yearSupports users on equipment and software; custom installation and maintenance of hardware and software; investigating and resolving problems arising in the user operation of equipment/systems to extent possible before referring more difficult problems to the appropriate levels; documenting actions taken in Remedy ITSM or the current work ticket tracking system; and serving as a point of information for workstation operations. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
IT SPECIALIST (CUSTSPT) United States ArmyIT SPECIALIST (CUSTSPT)Washington, DC$68,545–$89,114 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx). GENERAL EXPERIENCE: Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.
NewIT Specialist (INFOSEC) United States ArmyIT Specialist (INFOSEC)Washington, DC$90,925–$118,204 / yearSpecialized Experience: One year of specialized experience equivalent to the GS-12 grade level in the Federal service which includes 1) Providing guidance on Command, Control, Communication, (2) and Computers (C4)/Cyber training exercises for an organization; (3) and Overseeing the implementation of Command, Control, Communication, and Computers (C4)/Cyber training exercises for an organization. This position requires the incumbent to work alternative duty schedules - Rotating Shifts, Extended shifts (12.5 hours) - nights, weekends, and/or holidays, recall for urgent situations and/or working both planned and unscheduled overtime.
Senior IT Operations Manager Peraton IncSenior IT Operations ManagerDC$146,000–$234,000 / yearOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
IT Service Desk Analyst (Level 2 / L2 Support) AHU TechnologiesIT Service Desk Analyst (Level 2 / L2 Support)Washington, District of ColumbiaAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.· Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.· AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
IT Technician Science Applications International CorpIT TechnicianDC$40,001–$80,000 / yearProviding technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Successful candidates will possess a strong blend of technical aptitude and exceptional customer service skills, as this role demands both effective problem-solving and empathetic communication with users.
NewIT Mart Tech Support GD Information TechnologyIT Mart Tech SupportWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community.
Help Desk Manager Level I ActioNet IncHelp Desk Manager Level IDCThis role focuses on ensuring timely and effective resolution of end-user technical issues, monitoring ticket workflows, and maintaining customer satisfaction. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
Help Desk Program Manager GD Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerDCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
NewMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required General Dynamics CorpMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret RequiredWashington, DC$35.04–$47.40 / hourOur work depends on a Mid-Level Help Desk Technician joining our team to bring independent problem-solving, advanced operating system knowledge, and process-driven documentation skills to a fast-paced environment. Required Technical Skills: Advanced Windows & MacOS troubleshooting, Microsoft 365 administration, Active Directory management, shared drive mapping, and basic network connectivity diagnostics.
NewAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required General Dynamics CorpAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashington, DC$26.44–$35.78 / hourOur work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Senior Help Desk Technician GUNNISON CONSULTING GROUP INCSenior Help Desk TechnicianDC$65,000–$71,000 / yearDuties and Responsibilities: Technical Support & Troubleshooting: o Provide advanced technical support for end-users, resolving issues related to M365/O365 applications, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, and VoIP (Poly Phones). At least 2 years of experience administering M365/O365, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, and software-as-a-service solutions (e.g., Zoom, mFax, Teams, Eagle Eye, Brivo, Everbridge, or other cloud-based services).
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required GD Information TechnologyMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret RequiredWashingtonOur work depends on a Mid-Level Help Desk Technician joining our team to bring independent problem-solving, advanced operating system knowledge, and process-driven documentation skills to a fast-paced environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required GD Information TechnologyAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashingtonOur work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIDCSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianDCSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewHelp Desk Specialist with TS/SCI Macpower Digital Assets Edge Private LimitedHelp Desk Specialist with TS/SCIWashington, DC$60,000–$65,000 / yearPosition Overview: The Help Desk Specialist will provide advanced technical support to end users across a wide range of systems and applications. This position requires an active TS/SCI clearance, a minimum of 5 years of experience in Information Technology or a related discipline, and compliance with DoD 8570.01-M
Help Desk Manager E LogicHelp Desk ManagerWashington, DCE-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical staff, ensure compliance with ITIL frameworks, and drive the team to meet strict government service level agreements.
NewTier I Help Desk Analyst KeenLogicTier I Help Desk AnalystWashington, DCFull timeProvides Tier I technical support for software, hardware, and network issues by performing initial problem diagnosis and guiding users through step-by-step solutions, or by applying established procedures to resolve first-tier support issues . KeenLogic is seeking to hire a Tier I Help Desk Agent supporting the United States Senate on a multi-year Information Technology Support program, providing essential IT services to ensure continuity of operations across Senate offices.
Help Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$115,594–$121,678 / yearFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
Help Desk Specialist Ardent Eagle SolutionsHelp Desk SpecialistWashington, D.C., Washington, DC$26–$33 / hourFull timeFinal compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.
NewSenior Help Desk Specialist - Washington DC Hybrid ERP InternationalSenior Help Desk Specialist - Washington DC HybridDC$50,000–$65,000 / yearAs a Senior Help Desk Specialist, you will be required to respond to queries remotely to assess and diagnose computer hardware and software problems and implement effective solutions. About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors.
NewHelp Desk Support Services Specialist ManTech International CorpHelp Desk Support Services SpecialistDC$80,300–$133,700 / yearThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Leveraging a strong technical background, you will focus on resolving complex technical anomalies, collaborating across specialized engineering teams to rapidly restore services, and diagnosing root-cause issues to ensure uninterrupted mission success.
Help Desk Support Specialist - Town of Cathlamet FuntoRecruitHelp Desk Support Specialist - Town of CathlametWA - Deadline: July 2, 2026, Washington$65–$139 / hourAt FuntoNetwork, we connect experienced consultants with Upcoming project opportunities through a mobile-first platform built for discovery, review, application submission, payment tracking, and consultant support. Town of Cathlamet IT services Project covering managed IT, Microsoft 365, cybersecurity, network support, backups, and strategic technology planning for municipal locations.
NewSuper Office Director, Nutrition Center of Excellence US Department of Health and Human ServicesSuper Office Director, Nutrition Center of ExcellenceWashington, DC$259,391–$373,165 / yearThe Food and Drug Administration is the regulatory, scientific, public health, and consumer protection agency responsible for ensuring that all human and animal drugs, and medical devices are safe and effective, that cosmetics, foods, food additives, drugs and medicated feeds for food producing animals, and radiation emitting devices are safe, and that all such products marketed in the United States are adequately, truthfully and informatively labeled and safely and properly stored, transported, manufactured packaged and regulated. Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Help Desk Specialist Planned Systems International, Inc.Help Desk SpecialistWashington, Washington, DCCompany Benefits: PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Essential Functions and Job Responsibilities: Manage user accounts, applications, Service Now ticketing system, and asset tracking; ensure customer service is timely and accurate; conduct component level diagnostics.