Six Flags Over GeorgiaNewInformation Systems Technician - up to $13.50/hr. Six Flags Over GeorgiaInformation Systems Technician - up to $13.50/hr.Austell, GA$11.50–$13.50 / hourThese functions include but are not limited to: Audio/Video Support, Desktop Support, Network Operations, Payment Acceptance (POS and e-commerce), Printer Support, and Server Support. Monitor, maintain, and routinely service computer systems, Point of Sale (POS) systems, printers, ticketing systems, audio infrastructure, and network infrastructure.
Athena Information TechnologyIT Service Representative (IT Help Desk) Athena Information TechnologyIT Service Representative (IT Help Desk)Atlanta, GAYou'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
National Christian FoundationIT Support Specialist, Tier I – Shared Services National Christian FoundationIT Support Specialist, Tier I – Shared ServicesAlpharetta, GARemoteReceives, triages, and manages incoming support tickets in accordance with established priority levels, SLA targets, and quality ticket handling best practices, ensuring accurate categorization, clear documentation, and timely resolution or escalation. Delivers a consistently positive support experience by approaching every interaction with professionalism, patience, and a people-first mindset, and actively contributes to customer satisfaction goals as measured by feedback surveys or service quality metrics.
VitalsearchgroupIT Support Specialist VitalsearchgroupIT Support SpecialistAtlanta, GeorgiaThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
ONEPOWER ConsultingIT Support Specialist ONEPOWER ConsultingIT Support SpecialistSmyrna, GeorgiaTo perform the job successfully, an individual should demonstrate the following competencies: Technical Judgment – Demonstrates the ability to independently assess issues, determine appropriate action, and resolve problems that affect business operations. We are seeking an experienced and self-sufficient IT Support Specialist to support day-to-day IT operations while our other Systems Administrators are dedicated to other major implementation projects or tasks.
US NavyNewIT Professional US NavyIT ProfessionalCanton, GAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
McNaughton-McKay Electric Company, Inc.NewIT Support Desk Operator McNaughton-McKay Electric Company, Inc.IT Support Desk OperatorSuwanee, GAHelpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support. This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive.
MedCura HealthIT Support Specialist MedCura HealthIT Support SpecialistStone Mountain, GeorgiaThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Qualifications: Associate’s degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA based UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA basedAtlanta, Georgia$22–$22UniVirtual Solutions (UVS) is an MSP (Managed Service Provider) that provides information technology services and solutions to businesses of all sizes across many different industries. No other IT consulting firm can touch our fast response time, personalization, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the want client’s desire.
Crescens Inc.NewIT Help Desk Call Support Crescens Inc.IT Help Desk Call SupportConyers, GAExperience performing as Helpdesk Technician with hands-on knowledge in resolving issues with Outlook, MS Office, Windows 7 and 10, and Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, and escalate tickets outside of SLA until resolved.
The Refrigeration School-Atlanta CampusIT Service Specialist The Refrigeration School-Atlanta CampusIT Service SpecialistAtlanta, GAPart timeOn-board and off board employees and students in a timely, seamless manner, including the distribution of student equipment and tracking of assets. Contribute to overall IT service improvement initiatives and projects, ensuring successful rollouts with minimal incidents.
Syntricate TechnologiesIT Support Specialist in Conyers GA Onsite Syntricate TechnologiesIT Support Specialist in Conyers GA OnsiteConyers, GAFull timeKey Responsibilities Provide technical support to end users via phone, remote access, and onsite visits Troubleshoot hardware, software, and network-related issues Monitor and manage ServiceNow ticket queues, ensuring timely resolution and follow-up Support and maintain business-critical systems (e.g., queue management, A/V systems, mobile technologies) Assist in managing and optimizing cloud environments for scalability and efficiency Design, build, and maintain cloud-based applications Utilize automation and provisioning tools such as AWS CLI and Terraform Collaborate with IT teams to resolve production incidents and conduct post-incident reviews Recommend hardware/software solutions based on organizational needs Support desktop systems, laptops (Windows 10/11), printers, scanners, and related peripherals Assist in maintaining network infrastructure and resolving TCP/IP issues Support video conferencing systems, A/V equipment, and related technologies Identify opportunities to improve IT operations and enhance system performance Required Qualifications Bachelor’s degree in IT, Computer Science, or a related field with 3+ years of experience OR Associate degree with 5+ years of experience OR Relevant experience equivalent to IT Support Specialist level Professional certification required (A+, Network+, Cloud+, or equivalent) 2–3+ years of hands-on IT support experience Experience with ServiceNow or similar ticketing systems Strong knowledge of Windows OS, Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting desktop hardware, software, and network issues Knowledge of TCP/IP networking and issue resolution Experience with AWS CLI, Terraform, or similar automation tools Strong communication and interpersonal skills Preferred Skills Experience supporting cloud infrastructure and applications Familiarity with video conferencing, A/V systems, and camera technologies Ability to analyze trends and recommend system improvements Strong problem-solving and critical thinking abilities Experience working in fast-paced, enterprise IT environments Best Regards, Salman Alam IT Recruiter||Syntricate Technologies Inc. Position: IT Support Specialist 3 Location: Conyers, GA (Onsite Only Local Candidates) Duration: 2+ Months Contract Interview Process: Virtual/In-Person Req ID: 800197 Job Description We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
TalentBridgeIT Customer Support Specialist - 2nd shift TalentBridgeIT Customer Support Specialist - 2nd shiftAtlanta, GA$25–$27 / hourThis role supports internal staff, patients, and visitors by resolving a wide range of technology issues in a high-volume environment. This is an excellent opportunity for someone who enjoys troubleshooting, providing exceptional customer service, and working in a mission-driven setting.
Medcura Health IncIT Support Specialist Medcura Health IncIT Support SpecialistStone Mountain, GAThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Associate's degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
My3TechNewIT Support Specialist 2 My3TechIT Support Specialist 2Atlanta, GAQualifications: High school diploma or GED AND Six months of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
Syntricate Technologies IncIT Support Specialist in Conyers GA Onsite Syntricate Technologies IncIT Support Specialist in Conyers GA OnsiteConyers, GAThis role involves troubleshooting production issues, supporting cloud environments, and ensuring smooth operation of various agency systems. We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
Doeren Mayhew CPAs and AdvisorsIT Senior Associate Doeren Mayhew CPAs and AdvisorsIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
American Technology ConsultingGIS IT Support Specialist American Technology ConsultingGIS IT Support SpecialistAtlanta, GeorgiaAll travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy:https://sao.georgia.gov/travel/state-travel-policy [https://sao.georgia.gov/travel/state-travel-policy] of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.
Aha EngineersIT Specialist Aha EngineersIT SpecialistAlpharetta, GAAs a multi-discipline building system consulting firm, our offerings include best-in-class HVAC, Plumbing, Electrical and Fire Protection (MEP/FP) and Technology Design; Energy & Sustainability Consulting; Commissioning, BIM/VDC and Advisory Services; Arc Flash and Coordination Studies; and Computational Fluid Dynamics Modeling. Familiarity with Azure Active Directory / Entra ID, SharePoint and OneDrive administration, VPN and remote access tools, basic networking concepts, Autodesk or engineering-related software environments, IT ticketing systems, and asset management tools.
Hyundai MobisManager, IT Systems Hyundai MobisManager, IT SystemsSavannah, GeorgiaCollaborate with cross-functional teams to implement process improvements, including automation of manual tasks, reduction of cycle times, and enhancement of production workflows through the utilization of MES functionalities. The IT System Manager will collaborate with cross-functional teams to analyze production processes, configure MES software, and provide technical expertise to optimize manufacturing operations.
Houston CountyNewIT Office Associate Houston CountyIT Office AssociateWarner Robins, GAINTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange financial, personnel/payroll, and computer-related information, including giving assignments and/or directions to co-workers or assistants as well as communicating with the general public. proactive dissemination of relevant IT related information to users; Good understanding of the core Houston County Department functions and be in a position to advise on the best use of IT to users; Management of IT office suppliers (including stock levels and purchasing) .
American Technology ConsultingIT Help Desk American Technology ConsultingIT Help DeskConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Ortho Sport and Spine PhysiciansIT Support Ortho Sport and Spine PhysiciansIT SupportAtlanta, GATechnical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
Rose InternationalNewIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International Job Rose InternationalIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International JobConyers, GA$20–$20 / hourTemporaryOnly qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence***REQUIRED EDUCATION:Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook MS Office Win 7 and 10 Active Directory (2 Years)Monitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets outside of SLA’s until resolved (2 Years)Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications (2 Years)Answer user inquiries regarding computer software or hardware operation to resolve problems (2 Years)Bilingual – Spanish Required IT Help Desk Call Centre exp (2 Years)Six months of experience handling customers questions complaints and/or providing information in a call center environmentKnowledge of Apple iOSProvides technical assistance to both internal and external customers for tier one issues. JOB RESPONSIBILITIES:Oversee the daily performance of computer systems and applicationsAnswer user inquiries regarding computer software or hardware operation to resolve problemsMonitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets until resolvedConfer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistJohns Creek, GAWhile providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation.
Agil3 Technology Solutions (A3T)Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAFull timeKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
PeratonNewSITEC - Help Desk Specialist (JNY) - Fort Benning, GA PeratonSITEC - Help Desk Specialist (JNY) - Fort Benning, GAFort Benning, Georgia$51,000–$82,000 / yearCoordinates Incident Reports and Service Request resolutions with the proper personnel at the various site locations, while tracking resolutions from initiation to conclusion on behalf of the end user. Provides support to users in resolving problems using help desk center tools including Remedy, MECM, VMWare, ESXi and NetApp ONTAP.
Agil3 Technology Solutions (A3T)Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAFull timePossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
PSR Associates IncNewHelp Desk Analyst PSR Associates IncHelp Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
SYCLONE DESIGNS INCHelp Desk Manager SYCLONE DESIGNS INCHelp Desk ManagerDawsonville, GAThis role owns day-to-day help desk operations, service delivery, and team development, with a primary focus on meeting and exceeding SLAs, improving client experience, and building scalable processes that support company growth. The Help Desk Manager is responsible for leading and managing a small but growing support team currently consisting of a Field Services Technician, a Help Desk Technician, and an Onboarding/Backup Technician.
PeopleNTech LLCNewGA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
SercoUser Support Specialist SercoUser Support SpecialistAtlanta, GAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
VeeRteq Solutions Inc.NewHelp Desk Analyst 1 VeeRteq Solutions Inc.Help Desk Analyst 1Conyers, GA$20The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
Spark Tek IncNewGA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
Software Technology IncNewGA DDS Level 1 Help Desk Analyst Software Technology IncGA DDS Level 1 Help Desk Analyst2206 East View ParkwayConyers GA, GA
RICEFW Technologies IncNewGA DDS Level 1 Help Desk Analyst RICEFW Technologies IncGA DDS Level 1 Help Desk Analyst2206 East View ParkwayConyers GA, GA$13–$13
BuzzclanNewGA DDS Level 1 Help Desk Analyst BuzzclanGA DDS Level 1 Help Desk Analyst2206 East View ParkwayConyers GA, GA
SnapCode IncNewGA DDS Level 1 Help Desk Analyst SnapCode IncGA DDS Level 1 Help Desk AnalystGA 30013, GA$800–$800 / weekSkills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college RequiredExperience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Required2YearsMonitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLAs until resolved.
City of ConyersNewHelpdesk Tech City of ConyersHelpdesk TechConyers, GA$20.27–$30.13We're looking for a customer service oriented Helpdesk Specialist to provide technical support to provide first level support for support tickets submitted via the City's helpdesk system, as well as assistance with daily technological needs and server maintenance. Knowledge of: Microsoft ecosystem including Windows Server (2019/2022), Windows 11, Microsoft 365, Exchange (online and on-prem), Active Directory, and Entra ID.
Fort Valley State UniversityApplication Support Specialist Fort Valley State UniversityApplication Support SpecialistFort Valley, GADemonstrated ability to work cooperatively and effectively with others to set goals, resolve problems, make decisions that enhance organizational team effectiveness, and participate in teams by positively influencing others to achieve desired results that are in the best interest of the organization. Bachelor's degree in computer science, engineering or related fields required or a combination of education, specialized training, and experience equivalency will be considered as a substitute for one of the listed disciplines.
Expedite Talent SolutionsNewGA DDS Level 1 Help Desk Analyst Expedite Talent SolutionsGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
The Intersect GroupService Desk Engineer The Intersect GroupService Desk EngineerAtlanta, GAThis position serves as a frontline technical resource, resolving issues efficiently while coordinating with internal teams and external vendors when escalations are required. In this role, you will troubleshoot hardware, software, and connectivity issues, maintain accurate documentation, and contribute to continuous improvement efforts within the service desk function.
OP Consulting Group LLCNewGA DDS Level 1 Help Desk Analyst OP Consulting Group LLCGA DDS Level 1 Help Desk AnalystGA 30013, GASkill RequirementExperience RequiredBilingual (English/Spanish Fluency)RequiredIT Help Desk / Call Center Experience2+ YearsHelpdesk Technician (Outlook, MS Office, Win 7/10, Active Directory)2+ YearsTicket Queue Monitoring & Escalation Management2+ YearsHardware/Software Installation & Minor Repairs2+ YearsVocational/Technical Degree (Computer Tech/Applications)RequiredKnowledge of Apple iOSDesirableProfessional Qualifications. Technical Support: Troubleshoot and resolve hardware, software, and connectivity issues for internal users and assist external customers with password resets, account management, and mobile driver's license provisioning.
Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALIST Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALISTFlowery Branch, GeorgiaQualifications: Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.
Environmental Resources Management, Inc.Consulting Associate, EHS Management Information Systems (Entry Level) Environmental Resources Management, Inc.Consulting Associate, EHS Management Information Systems (Entry Level)Atlanta, GAFull timeSupport consultant teams that configure/deploy environmental health, safety and sustainability solutions; specific activities include drafting and publishing system design documents, configuring technical specifications and components within the solution, analyzing/migrating data, and developing custom reports/dashboards and automatedinterfaces. Engage in all life cycle stages of project execution; Implement EMIS software for clients worldwide, assisting with system configuration, integration, training, rollout, support, maintenance, enhancement and improvements as required to meet overall business objectives of clients.
Confidential CompanyHelp Desk Technician Confidential CompanyHelp Desk TechnicianAugusta, GAAs a trusted IT partner to small and medium-sized businesses throughout the greater Augusta area, we’re committed to delivering proactive, reliable support and excellent client experiences. You'll handle more complex technical issues that require deeper troubleshooting beyond the scope of Tier I, leveraging your expertise to resolve incidents both remotely and on-site.