Office 365 deployment and security Core Competencies/Skills: *Customer Service *Firewall Administration *Network Support *Network Troubleshooting *Server Administration *Server Virtualization *Solution Management *Technical Project Management *Telephone Skills/Etiquette *Wireless Network Management *Office 365 *Customer Support *Inquiry Research/Response *Issue Resolution *Problem Analysis *Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job Responsibilities: *Provide both reactive and proactive support of desktop, server, and network issues for our clients. *Build & maintain virtual environments such as Hyper-V, VMware, Veeam & Azure *Workstation operating systems e.g., MAC, Windows 7 and later *Workstation productivity/operations application administration e.g., Microsoft Office, QuickBooks, etc.