Acting as First Impression Specialists for DTO, and often patrolling on bike, SRTs must create positive, friendly, and helpful interactions with all members of the public, which may include families, residents, students, business owners, workers, concert goers, performers, shoppers, and tourists. Engage with receptive homeless individuals in order to provide general information regarding available services in the area and the locations of such services; such interactions should be documented, and such information should be made available to the specialized Outreach Ambassadors for follow up and additional outreach.