Job RequirementsIn depth knowledge of both implementation and configuration of benefits administration solutions along with US Payroll systemsStrong understanding of the implementation lifecycle and ability to meet go‑live deadlinesDemonstrable experience managing multiple customers simultaneously and handling competing deadlines and prioritiesExperience guiding customers through system integrations and providing in‑depth training sessionsAbility to spot anomalies in payroll processes and enjoy working with numbers, with experience in complex reconciliationsGood understanding of SaaS and the technology industryStrong problem‑solving skills and an ability to think outside of the boxAbility to interact with product specialists and development teams around delivery/roadmapA can‑do approach with the ability to thrive under pressureExcellent client‑facing and internal communication skillsExcellent written and verbal communication skillsSolid organisational skills including attention to detail and multitasking skillsA desire to work in a fast‑paced startup environmentA strong work ethic, integrity and desire to succeedAdvantagesPrior knowledge of benefit administration systems such as PlanSource, Everything Benefits, ADP or Employee NavigatorPrior knowledge of US Payroll systems such as ADP, Rippling, Paychex, Gusto or SurePayrollPrevious experience working with global teamsExperience onboarding customers into a new payroll and benefit admin platform/serviceExperience using tools such as; Zendesk, Slack, & AsanaExperience working with APIs and integrationsBase salaries for this role range from $110,000-$130,000.As an HR company, HiBob seeks to create a best‑in‑class employee experience for all Bobbers. In offering expert implementation to HiBob customers you will support their onboarding in resolving issues related to payroll and benefits administration, and be able to offer high‑quality guidance as a trusted advisor in your field ensuring optimal set up.