Strong case management and organizational skills, including the ability to manage a high-volume caseload with accuracy and attention to detail; Ability to work independently, exercise sound judgment, and prioritize competing demands in a fast-paced environment; Excellent interpersonal and communication skills, including experience navigating difficult conversations with clients in crisis and coordinating with landlords and legal partners; Bilingual preferred — English plus Spanish, Dari, Pashto, Arabic, or other languages spoken by immigrant and refugee populations in Sacramento; Proficiency in Microsoft Word, Excel, and Outlook; ability to learn and use client management databases (Salesforce; HMIS); Commitment to culturally responsive, trauma-informed service delivery; Available to work occasional evenings or weekends as program needs require. A baccalaureate degree from an accredited college and/or three or more years of directly relevant experience in housing stabilization, eviction prevention, case management, or social services; Demonstrated experience conducting intakes and eligibility assessments for low- to moderate-income households; Experience administering direct financial or rental assistance programs, including documentation review and vendor/landlord coordination preferred; Familiarity with Sacramento County’s rental market, affordable housing resources, and eviction prevention programs; HUD Housing Counselor Certification preferred; candidates not yet certified must obtain certification within 6 months of hire;