NewDirector, Commercial Risk Evaluation and Mitigation Strategies (REMS) Lead - Remote Agios PharmaceuticalsDirector, Commercial Risk Evaluation and Mitigation Strategies (REMS) Lead - RemoteBoston, MARemote$183,549–$230,312 / yearThe Director leads the development, implementation, and ongoing management of commercial related REMS activities to support compliance, patient safety, and effective execution across sales, field marketing, patient support, specialty distribution and other customer-facing teams. The current base salary range for this position is expected to be between $183,549 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
Clinical Talk Therapist Resident seeking LICSW or LMHC(Synchronous Tufts) - Remote ThriveworksClinical Talk Therapist Resident seeking LICSW or LMHC(Synchronous Tufts) - RemoteCambridge i Massachusetts, MassachusettsRemoteSupports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.). With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
Work From Home | Cruise Reservations Specialist | Fully Remote Destination CareersWork From Home | Cruise Reservations Specialist | Fully RemoteBoston, MassachusettsRemote$50,000–$70,000 / yearKey Responsibilities:Assist clients with researching and booking cruise vacationsProvide detailed information about cruise lines, itineraries, pricing, and onboard amenitiesRespond to client inquiries promptly and professionally via phone, email, or online messagingMaintain accurate records of client interactions and booking detailsCollaborate with team members to ensure smooth reservation processes and client satisfactionStay current on cruise industry trends, promotions, and offeringsParticipate in virtual team meetings and training sessionsRequirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeAbility to work independently and manage time effectivelyBasic computer proficiency and reliable internet connectionInterest in travel, especially cruising, and helping clients plan memorable experiencesPrevious experience in customer service, sales, hospitality, or travel planning is a plus but not requiredWhat We Offer:Flexible, fully remote work environmentComprehensive training and access to booking tools and resourcesSupportive team culture and ongoing mentorshipIncome-earning possibilities based on performanceAccess to exclusive travel discounts and cruise industry perksPersonal and professional development opportunitiesReady to help clients set sail on unforgettable adventures? Job Title: Work From Home | Cruise Reservations Specialist | Fully RemoteCompany: Destination KnotJob Type: Flexible Schedule | Remote WorkAbout Destination Knot:Destination Knot is a professional travel planning company dedicated to helping clients create unforgettable experiences across the globe.
Shipping Container Sales Work From Home Fully Remote QUALITY CONTAINERS INCShipping Container Sales Work From Home Fully RemoteBoston, MARemoteJoin Quality Container Inc as a National Sales Manager and help customers find the perfect shipping solutions from the comfort of your home! Quality Container Inc has been a leader in the shipping container industry for over a decade, providing top-notch solutions to customers across the nation.
Remote Client Experience Specialist | Work From Home | Training Provided Kennedy-FsRemote Client Experience Specialist | Work From Home | Training ProvidedBoston, MARemoteWe are seeking a remote Client Experience Specialist to support clients through scheduling, coordination, and service-related communication in a fast-paced remote environment. This role is suited to organized, reliable individuals who enjoy working directly with clients in a structured support capacity.
Lead Machine Learning Engineer - REMOTE Lennar HomesLead Machine Learning Engineer - REMOTEBoston, MARemote$152,600–$190,700 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Own model serving infrastructure on AWS SageMaker (including SageMaker Unified Studio)—building patterns for batch inference jobs, real-time endpoints, and serverless inference depending on workload requirements.
Customer Service Associate Representative - Freedom Fertility - Remote The Cigna GroupCustomer Service Associate Representative - Freedom Fertility - RemoteMassachusetts Work at Home, MARemote$17.75–$19 / hourThese states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Entry Level WFH Customer Service Agent Globe Life AIL - Lisa RusselEntry Level WFH Customer Service AgentManchester, NHRemoteFull timeIn this role, you’ll help protect families and children through essential financial services—building a career grounded in integrity, impact, and long-term growth. Support families by helping them secure their financial future and providing peace of mind through trusted solutions.
Home based - Customer Experience Specialist Nexora TalentHome based - Customer Experience SpecialistBoston, MARemoteIn this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way.
Customer Service Representative TravelcareerlaunchCustomer Service RepresentativeBoston, MARemoteThis role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.
Remote Customer Service Representative Viajemos Solas pero en GrupoRemote Customer Service RepresentativeBoston, MARemoteYou enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.
Remote Customer Service/Sales Representative Agent Alliance Inc.Remote Customer Service/Sales RepresentativeMarlborough, MARemoteFull timeOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
Remote Customer Service/Sales Representative Agent AllianceRemote Customer Service/Sales RepresentativeSalem, MassachusettsRemoteOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
NewBurned Out from the 9-5? There's Another Way - Remote Role Global Elite Empire ConsultantsBurned Out from the 9-5? There's Another Way - Remote RoleCumberland, Rhode IslandRemoteAll interviews will be conducted via Zoom video conferencing(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Entry Level Sales Rep (remote work) Agent Alliance Inc.Entry Level Sales Rep (remote work)Quincy, MARemoteFull timeOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
Entry Level Sales Rep (remote work) Agent AllianceEntry Level Sales Rep (remote work)Quincy, MassachusettsRemoteOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
Customer Relations Representative CVS Health CorpCustomer Relations RepresentativeWork At Home-Massachusetts, MARemote$17–$31.30 / hourRemote colleagues are responsible for maintaining internet service that meets CVS Health technical specifications: Minimum 50 Mbps download / 10 Mbps upload (when available). The Customer Relations Representative supports CVS retail pharmacy stores by responding to customer inquiries through the 1-800-SHOPCVS line.
Area Sales Manager, Home Centers Boston Area Caesarstone LtdArea Sales Manager, Home Centers Boston AreaBoston, MARemote$70,000–$80,000 / yearYou will be responsible for the following key areas: Business Development & Key Sales Account Management - Develop and sustain customer relationships, as the manufacturer representative, between the company and Fabricators, Big Box Channel store level managers and designers. Collaborative working relationships - Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the MidAtlantic Sales Team, stakeholders and demonstrate excellent people skills.
Customer Success Associate MOCA SystemsCustomer Success AssociateBoston, MassachusettsRemoteTouchplan is the premier software offering of MOCA Systems, Inc. used on the most projects, by the most users, to optimize the largest construction volume, Touchplan is the number one production planning and analytics platform. A profitable firm with offices across the United States and partners around the globe, MSI’s services and technology offerings ensure that projects are delivered on time and on budget and fulfill all Owner expectations.
Manager, Customer Care Enablement Remote ezCater, Inc.Manager, Customer Care Enablement RemoteBoston, MARemoteThis leader builds scalable enablement infrastructure in a rapidly evolving technology environment, influencing across Customer Care leadership, BPO partners, and cross-functional stakeholders to raise the bar on performance, quality, and learning outcomes. This role owns the strategy, execution, and continuous improvement of the programs that make Customer Care teams exceptional - spanning Quality Assurance (QA), Instructional Design (ID), Training, and ToolShed (employee development).
Remote Customer Sales Representative ChristianSky AgencyRemote Customer Sales RepresentativeWaltham, MARemoteFull timeThis is a unique work-from-home opportunity to build a rewarding career by helping clients secure their financial futures. We need a professional who is: An Exceptional Communicator: Skilled at connecting with people and explaining complex ideas remotely.
Remote Travel Customer Representative CrossborderswithalexRemote Travel Customer RepresentativeBoston, MassachusettsRemoteIn this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.
Customer Success Associate MOCA Systems, Inc.Customer Success AssociateBoston, MARemoteFull timeTouchplan is the premier software offering of MOCA Systems, Inc. used on the most projects, by the most users, to optimize the largest construction volume, Touchplan is the number one production planning and analytics platform. A profitable firm with offices across the United States and partners around the globe, MSI’s services and technology offerings ensure that projects are delivered on time and on budget and fulfill all Owner expectations.
Customer Development Manager (New England Remote) Nestle SACustomer Development Manager (New England Remote)Boston, MARemote$110,000–$130,000 / yearOur broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. Responsible for working with agencies to input Trade Investment Management (Osprey): system input, trade fund management, direct sales forecasting and projection activities for the company.
Manager of Scaled Customer Success SteerManager of Scaled Customer SuccessBoston, MARemoteFast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. As the Manager of Scaled Customer Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments.
Strategic Customer Success Manager SteerStrategic Customer Success ManagerBoston, MARemoteFast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. Mitigate Risk & Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).
Field Service Engineer - Boston, MA DanaherField Service Engineer - Boston, MABoston, MassachusettsRemoteThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
Patient Service Representative (Remote) Boston Medical CenterPatient Service Representative (Remote)MARemote$20.08–$22.61 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.
Patient Service Representative UnitedHealth Group IncPatient Service RepresentativeWatertown, MARemote$16.15–$28.80 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We"re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.
Senior Marketing Specialist - Research Models & Services (REMOTE) Charles River Laboratories International IncSenior Marketing Specialist - Research Models & Services (REMOTE)Wilmington, MARemote$75,000–$95,000 / yearCollaborate across marketing, sales, and subject matter experts to engage and help develop persona-based and account-based marketing campaigns in the various customer segments to nurture new and existing clients. Support monitoring of inbound Leads and routing to BDE team as required; includes leads generated from the Charles River website, events, Maestro, and other platforms (Scientist.com,
Senior Analyst, Services Operations Partnerships Angi IncSenior Analyst, Services Operations PartnershipsMARemote$80,000–$120,000 / yearThe Senior Analyst, Services Operations (Partnerships) serves as a vital bridge between operational data and execution, leveraging strategic frameworks to drive high-priority initiatives for Angi. As a Senior Analyst, your goal is to oversee operations for some of Angi's largest Retail partnerships and provide the strategic foresight required to answer not just "what happened?" but "how do we scale?" and "which path drives the most impact?"
Robotics Field Service Engineer FormicRobotics Field Service EngineerBoston, MARemote$29–$44 / hourBased on the nature of field service work - which consistently runs approximately 50+ hours per week including travel, site activity, and documentation - total annualized earnings typically range from $83,000 - $126,000, depending on experience, hourly rate, and actual hours worked. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.
Enterprise Customer Success Manager Avid Technology IncEnterprise Customer Success ManagerBurlington, MARemote$111,000–$139,000 / yearAvid creates the digital audio and video technology used to make the most listened to, most watched and most loved media in the world - from the most prestigious and award-winning feature films, music recordings, television shows, live concert tours and news broadcasts, to music and movies made at home. We are seeking an Enterprise Customer Success Manager (CSM) to lead value-driven partnerships with our large, high-impact enterprise customers.
Self Service & AI Implementation Principal Consultant Genesys Cloud Services IncSelf Service & AI Implementation Principal ConsultantMassachusetts, MARemote$110,600–$194,400 / yearSummary: The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents), generative AI bots and Agentic Virtual Agents across all Genesys platforms. Work Independently, and with Genesys technical teams and business partners, to design, develop and maintain IVR's, NLU Intent-based Bots and routing applications for DTMF and speech interactions, Virtual Agents, and Agentic Virtual Agents.
Member Advocate (Seasonal - New England Candidates only) | Medicare Service Division | August 2026 - Remote Blue Cross and Blue Shield of Massachusetts IncMember Advocate (Seasonal - New England Candidates only) | Medicare Service Division | August 2026 - RemoteHingham, MARemoteIn this role, you will be responsible for establishing an appropriate physical work environment that is ergonomically comfortable and suited to the specific work being conducted, which includes ensuring that the environment is free from conditions likely to cause interruption or that would distract an associate from performing their job. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
Senior Director, Patient Services Amylyx Pharmaceuticals IncSenior Director, Patient ServicesCambridge, MARemote$253,000–$285,000 / yearDefine the strategic framework, service offerings, operational workflows, and end‑to‑end experience for patients, caregivers, and providers, ensuring alignment with the current market access landscape across reimbursement, technology, and delivery models. As a key leader in the commercial organization, this individual will partner with colleagues across market access, sales, and marketing, as well as cross functionally, to ensure a seamless and high impact customer experience that helps people start and continue treatment.
Member Service Guide, Pharmacy Devoted Health IncMember Service Guide, PharmacyWaltham, MARemote$22–$25 / hourThat's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Bilingual Member Service Guide, Pharmacy (English/Spanish) Devoted Health IncBilingual Member Service Guide, Pharmacy (English/Spanish)Waltham, MARemote$22–$26 / hourThat's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
SVP, Head of Retirement Fiduciary Services Sentinel GroupSVP, Head of Retirement Fiduciary ServicesWakefield, MARemoteFull timeYou will collaborate frequently with Operations, Technology, Compliance, Sales, and Marketing to enhance our advisory platform, elevate the client experience and drive stronger participant outcomes, and strengthen Sentinel’s position as a leading institutional retirement partner. You bring a disciplined, data-driven operating approach, a history of building and scaling advisory teams, and strategic execution that advances Sentinel’s vision for outcomes-focused retirement fiduciary services.
Team Manager - Post-Implementation Services Veeva Systems IncTeam Manager - Post-Implementation ServicesBoston, MARemote$90,000–$150,000 / yearManaging with a focus on operational excellence includes: 1.) Ensuring customer and employee success 2.) Leading through hands-on and strategic initiatives 3.) Cultivating a positive and productive environment 4.) Driving new practices to support ongoing adoption of new features and capabilities 5.) Creating innovative collateral to support live customers 6.) Partnering with global and cross-function teams to provide the best outcomes. Were not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
Stabilization Clinician - Fee for Service Eliot Community Human ServicesStabilization Clinician - Fee for ServiceDanvers, MassachusettsRemoteComplete evaluation processes when clinically appropriate to assess for safety, determine services needed, determine level of intervention including community planning, community based services, immediate interventions, and the need for hospitalization. Provide direct short term, solution focused clinical intervention and treatment for clients and families as indicated for crisis management and resolution over the course of several days until longer term services are in place and/or acuity has subsided.
AMCI Stabilization Clinician - Fee for Service Eliot Community Human ServicesAMCI Stabilization Clinician - Fee for ServiceLynn, MassachusettsRemoteComplete evaluation processes when clinically appropriate to assess for safety, determine services needed, determine level of intervention including community planning, community based services, immediate interventions, and the need for hospitalization. Provide direct short term, solution focused clinical intervention and treatment for clients and families as indicated for crisis management and resolution over the course of several days until longer term services are in place and/or acuity has subsided.
Senior Associate - Crossix Analytics Services Veeva Systems IncSenior Associate - Crossix Analytics ServicesBoston, MARemote$95,000–$120,000 / yearData Storytelling: Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value. Lead Customer Meetings: Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently.
Field Service Representative Eaton Corporation PlcField Service RepresentativeFranklin, MARemote$78,000–$114,000 / yearHigh School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Senior Director - Global Migration Services Veeva Systems IncSenior Director - Global Migration ServicesBoston, MARemote$200,000–$275,000 / yearWe are looking for an innovative leader who combines vision with operational rigor - someone ready to simplify complex enterprise migration challenges and transform them into AI-ready outcomes for our customers. Build a World-Class Team: Hire, mentor, and lead a high-performing global team, fostering a culture of technical excellence, customer-centricity, and proactive problem-solving.
Director of Client Services Fire&SparkDirector of Client ServicesBoston, MARemoteFull timeThis is a senior leadership role with significant responsibility: you will drive client retention, service delivery, innovation and staff retention across our service delivery team of 20. INNOVATE EVERY DAY - Develop a habit of questioning assumptions while rethinking business-as-usual and searching for improvements that solve problems and create value.
Clinical Services Manager - Boston, MA (North) (Field Based) Insulet CorpClinical Services Manager - Boston, MA (North) (Field Based)Boston, MARemoteInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
Field Service Engineer Actalent IncField Service EngineerWestborough, MARemote$90,000–$95,000 / yearThe Field Service Engineer travels extensively across North America to install, commission, and maintain advanced process systems while delivering high-quality technical support and training to customers. You will often work independently, managing your own schedule, travel arrangements, and on-site activities while staying closely connected to engineering, manufacturing, and software teams through remote communication tools.
SVP, Corporate Banking Specialty Deposits (MidAtlantic / Northeast Remote) Kearny BankSVP, Corporate Banking Specialty Deposits (MidAtlantic / Northeast Remote)MARemote$170,000–$275,000 / yearOverview The SVP, Corporate Banking - Specialty Deposits will lead strategic initiatives to grow core Corporate Banking deposits by developing and executing deposit acquisition strategies, driving innovation in product offerings and delivery channels, and establishing a portfolio of Corporate Banking clients, specifically targeting deposit relationships. Additionally, the role will build and lead a high-performing team of bankers focused on Corporate deposit growth with clients generally ranging in size from $5 million to $25 million in annual revenue, including small to mid-size businesses (Title Companies, HOAs, and Property Managers) and Non-for-Profit organizations.
Business Analytics Advisor, C&CE Workforce Management - Evernorth - Remote The Cigna GroupBusiness Analytics Advisor, C&CE Workforce Management - Evernorth - RemoteWork at Home, MARemote$98,200–$163,600 / yearIn this role, the Business Analyst Advisor partners closely with operations leaders, business analysts, and other stakeholders to translate business requirements into trusted datasets, dashboards, and analyses that inform day‑to‑day execution, near‑term improvement efforts, and long-term strategy. The Business Analyst Advisor works within an analytics team that provides support to Workforce Management by delivering high‑quality analytics, reporting, and insights that enable effective operational decision‑making and performance management across multiple lines of business.