NewManager, Customer Success - Upmarket 6Sense Insights IncManager, Customer Success - UpmarketNYRemote$113,400–$150,100 / yearAs a Manager, Customer Success, you will lead a team of approximately 7-8 Customer Success Managers responsible for a combined portfolio of Upmarket customers with annual contract values ranging from $100K to $500K and representing approximately $15M-$20M in ARR. Success in this role requires the ability to develop top talent, create accountability, establish operational rigor, and partner cross-functionally to ensure customers realize measurable business value from their investment in 6sense.
NewCustomer Strategy Director, Ecosystem Programs Faro Health Inc.Customer Strategy Director, Ecosystem ProgramsNew York, NYRemote$166,000–$196,000 / yearWe are working alongside customers and other organisations to define new capabilities, develop new operating models, connect disparate technology and data ecosystems for a more unified data workflow, and determine how emerging solutions can create measurable business value. Capability Development & Strategic Insight: Help evolve Faro's approach to ecosystem programs, and strategic customer engagements by translating lessons from individual programs into repeatable frameworks, operating models, and best practices for the broader Customer Strategy team.
Spring 2027 Intern - Customer Success WorkivaSpring 2027 Intern - Customer SuccessNew York City, NYRemoteWith an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world. If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.
Customer Care Manager - State Farm Agent Team Member Nicholas Albernas - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberBayside, NYRemoteFull timeThis role is ideal for an experienced State Farm professional who takes pride in supporting policyholders, resolving concerns, maintaining strong client relationships, and helping create a smooth overall customer experience. If you have State Farm experience, enjoy delivering exceptional service, and take pride in building lasting customer relationships, we encourage you to apply today to join the Nick Albernas State Farm Agency.
Customer Experience & Operations Consultant (Virtual, US) Sirva Worldwide IncCustomer Experience & Operations Consultant (Virtual, US)NYRemote$45,000–$70,000 / yearServices can include homesale, home purchase, home rental, property management, expense management, household goods, immigration, temporary living, education, language training, payroll and compensation, destination services, and any other related services for all mobility program types. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity.
East Regional Energy Savings Customer Success Manager Job Armstrong World Industries IncEast Regional Energy Savings Customer Success Manager JobNYRemote$80,000–$120,000 / yearWe are committed to: Engaging a diverse, purpose-driven workforce; Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play; Being a catalyst for change with all of our stakeholders; and. Manager of Energy Savings Ceilings, were seeking an East Regional Energy Savings Customer Success Manager who will support the execution of Energy Saving Ceilings (ESC) growth within a defined geography.
Director, Scaled Customer Success Remote, US Newsela Inc.Director, Scaled Customer Success Remote, USNYRemote$120,000–$144,000 / yearExperience building, leading, or optimizing scaled customer success models, including digital-touch, tech-touch, or hybrid coverage approaches, with a deep understanding of how to balance efficiency and customer experience, overseeing a large number of accounts, all while designing impactful customer journey. Hands-on experience designing and implementing automation models that support scaled Customer Success teams, alongside comfort partnering with CS Operations to build and optimize journeys, playbooks, health signals, lifecycle triggers, and automated engagement motions in tools like Gainsight, Planhat, or similar CS platforms.
Customer Development Manager, C&S Colgate-PalmoliveCustomer Development Manager, C&SNew York, NYRemote$109,600–$155,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf). Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
Sr. Customer Success Manager, MM/ENT - AMER Remote Technology IncSr. Customer Success Manager, MM/ENT - AMERNYRemote$46,600–$131,100 / yearSolution-Oriented Account Ownership: Drives retention and expansion outcomes with minimal oversight, owning end-to-end mitigation and account plans rather than just tasks, and proactively escalating complex issues with proposed solutions already in hand. You will identify and spearhead strategic initiatives to enhance the team''s capabilities, particularly focused on consultative sales, while building strong cross-functional relationships with Product, Sales, Marketing, and Solutions Consultant teams to maximize organizational alignment.
Senior Technical Customer Support Engineer ClickHouse, Inc.Senior Technical Customer Support EngineerNYRemote$139,500–$174,000 / yearYou will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. What you bring along: Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as: SQL databases, OLAP, cloud-native SaaS, distributed systems.
Customer Account Executive Corporate BilltrustCustomer Account Executive CorporateNJRemote$80,000–$100,000 / yearAs a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.
Home-Based Reservation Specialist Jones Express TravelHome-Based Reservation SpecialistStamford, ConnecticutRemoteJones Express Travel Agency USA is seeking a Remote Travel Specialist to assist clients with planning and managing travel arrangements. This position supports travelers throughout the booking process and provides ongoing customer service before, during, and after travel.
Director of Customer Support Digital Arbitrage IncDirector of Customer SupportNYRemote$140,000–$180,000 / yearThe support organization spans roughly 66 coaches and advanced support specialists across LATAM, EMEA, and APAC, organized into teams led by experienced leads and senior leads. We''re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven''t dared to tackle.
NewCustomer Support Coach - NORAM Digital Arbitrage IncCustomer Support Coach - NORAMNYRemote$55,000–$77,000 / yearOur Customer Support Team: Join a dynamic, fully remote team of over 60 global Customer Support professionals united by our goal of delivering exceptional customer experiences across live chat, email, and phone. Since our founding in 2012, we''ve become the World''s Best Hotel PMS Solutions Provider and landed on Deloitte''s Technology Fast 500 again in 2024, but we''re just getting started.
Customer Load Management Analyst Veterans Sourcing GroupCustomer Load Management AnalystWhite Plains, NYRemoteThe Customer Load Management (CLM) Analyst may work in various distinct areas, short-term forecasting, long-term forecasting, load research, load evaluations, capacity/UCAP forecasting, capacity reconciliation and various market and customer load related analytics. The CLM Analyst develops comprehensive, dynamic, and static forecasts of demand, energy, capacity and coincident peak loads, as well as production sales delivery and New York Independent System Operator (NYISO)-related bids and bilateral transactions for all of NYPA's customers as well as all of the enterprise-wide stakeholders.
Customer Strategy Manager Faro Health Inc.Customer Strategy ManagerNew York, NYRemote$143,000–$173,000 / yearCustomer Strategy Capability Development : Help evolve how Customer Strategy operates as Faro scales, contributing new ideas, customer learnings, frameworks, and best practices across customer success, strategic account management, change management, and AI-enabled clinical development transformation. You will serve as a strategic advisor to customer stakeholders, helping organizations define what success looks like, adopt AI-enabled ways of working, embed Faro into business processes, and translate emerging technology capabilities into real operational impact at enterprise scale.
Customer Support Associate Bluevine Capital, Inc.Customer Support AssociateJersey City, NJRemoteBacked by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, our 500+ person global team shares one mission: to give small businesses the financial tools they need to succeed. Ensure customer requests are resolved efficiently and effectively while addressing the customers' stated and unstated short-term & long-term needs.
Customer Training & Onboarding Specialist Feathr IncCustomer Training & Onboarding SpecialistNYRemoteFeathr believes candidates that have made it to this point in the interview process are truly talented individuals, and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process. User Training: Providing comprehensive training sessions to new users, equipping them with the knowledge and skills needed to navigate and utilize the Feathr platform effectively.
Customer Support Specialist QwotedCustomer Support SpecialistNew York, New YorkRemoteWorking primarily in Intercom, you'll manage live chat conversations and support emails, troubleshoot platform issues, verify accounts, and guide users through every step of the Qwoted experience. We connect journalists, editors, and producers with the experts, brands, and small businesses they need as sources, using smart technology to make better matches happen faster.
NewCustomer Success Engineer, Enterprise Manifest Cyber IncCustomer Success Engineer, EnterpriseNYRemote$158,200–$169,500 / yearTroubleshoot technical questions independently where possible, working with databases, APIs, and JSON-based data (including SBOM/AIBOM/CryptographyBOM formats like SPDX and CycloneDX), and looping in Engineering or Support when deeper investigation is needed. Reporting to the Head of Business Operations, you''ll act as a trusted advisor on software supply chain security and AI risk, working closely with security, engineering, GRC, and procurement stakeholders at some of the most highly regulated organizations in the world.