The Role:Assist with the onboarding activities of the customers, including data entry of legal documents such as leases and loans, meetings on Zoom with the team and customers, and other software-related tasks as neededAssist with customer service questionsAssist with writing Knowledge Base articles when questions repeatedly come upMust Haves:Experience with QuickBooks Desktop or QuickBooks OnlineExcellent English speaking and writing skillsExcellent customer service skillsStrong technical experience - able to troubleshoot technology issues by themselvesPatience for digging through complex, messy records from our customersAbility to drive projects to completionAttention to detail – both with data and processesAbility to communicate well with customers and internally (written and verbally) on progress and questionsAbility to identify process improvementsTeam player – works closely with other team members to achieve common goalsStrong follow-through skillsSense of urgencyAbility to work effectively remotelyPreferred Skill and Experience:Experience in the real estate industry – owning or managing real estate, banking, realtor/brokerAccounting degreeQuickBooks ProAdvisor CertificationExperience with Zoom, Slack, Google Suite, Smartsheet, HubSpotRemote Requirements:Access to a space that is conducive to customer meetings - meaning a clean, professional background without others in the vicinityMust maintain a consistent remote work location, ensuring stable work hours and avoiding frequent changes in time zonesHigh-speed internet connectionComputer equipment to perform workLocated in Latin America#J-18808-Ljbffr. Role: Quickbooks Certified Accountant (Client Onboarding Specialist)Overview:We are hiring for our client who is a cloud-based software solution providing asset management, operationsmanagement, investor management, data analytics, and automation, in real-time dashboards, for companies that own, manage, and lease commercial real estate.