91 Results for

Work From Home Customer Service Jobs in Medford, MA

Jobs

Remote (Virtual) - US US, MA21 days ago

Remote

Full-time
Employee

Set qualified meetings and product demos, respond to quote and RFP requests with timely proposals and quotations, with success based criteria around exceeding weekly and monthly activity and pipeline target goals. In this hybrid hunter-and-support role, you’ll split your time between outbound prospecting — cold calling, email outreach, and social selling — and providing hands-on sales support to our Account Executives.

New!

Cambridge i Massachusetts, Massachusetts1 day ago

Remote

Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.). With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.

Boston, MA30+ days ago

Remote

$28–$32 Per Hour

If you have consistently hit quota in transactional B2B sales (advertising, media, SaaS, merchant services, insurance), can work independently, take coaching, and want unlimited upside - this works. You will sell advertising on hand sanitizer kiosks at grocery stores to local B2B clients (real estate agents, dentists, chiropractors, roofing companies, med spas).

Waltham, MA30+ days ago

Remote

The hiring company conducting the research will rely heavily on employee / contractor participation and feedback in order to make critical business decisions in areas including but not limited to marketing and product development. We expect you to show up on time, listen to and follow instructions carefully and complete each assignment taken.

Everett, MA30+ days ago

Remote

Arlington, MA30+ days ago

Remote

Boston, MA30+ days ago

Remote

Full-time

Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth.

Nashua, NH30+ days ago

Remote

$1,800–$3,500

You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients — all from home.

Cambridge, MA30+ days ago

Remote

$1,800–$3,500

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

Boston, Massachusetts21 days ago

Remote

In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. Assist clients with luxury and leisure bookings, including changes, cancellations, and special requests.

Salem, New Hampshire30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Boston, Massachusetts21 days ago

Remote

The Claros Travel is a growing luxury services company dedicated to creating seamless, personalized, and high-quality experiences for our clients. We are seeking a professional and customer-focused Luxury Customer Service Representative to join our remote team and support our expanding client base.

Please note: Actual location may vary., RI11 days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Manchester, NH9 days ago

Remote

Full-time

In this role, you’ll help protect families and children through essential financial services—building a career grounded in integrity, impact, and long-term growth. Support families by helping them secure their financial future and providing peace of mind through trusted solutions.

Salem, MA10 days ago

Remote

Full-time

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

Boston, Massachusetts17 days ago

Remote

Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At Epic Escapes Adventure Travel Agency USA, based in Texas, we pride ourselves on delivering personalized, high-quality service to travelers across the country.

Boston, MA30+ days ago

Remote

$55,000–$61,000 Per Year
Full-time

The successful candidate will possess exceptional communication skills, robust problem-solving abilities, and the capability to perform effectively in a fast-paced work environment. The primary responsibilities of this position include coordinating service requests, dispatching field personnel, and ensuring prompt and efficient customer support.

Boston, MA17 days ago

Remote

New!

Boston, Massachusetts4 days ago

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Lowell, Massachusetts30+ days ago

Remote

Cambridge, MA19 days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

Waltham, MA30+ days ago

Remote

Full-time

This is a unique work-from-home opportunity to build a rewarding career by helping clients secure their financial futures. We need a professional who is: An Exceptional Communicator: Skilled at connecting with people and explaining complex ideas remotely.

Concord, MA30+ days ago

Remote

Dedham, MA27 days ago

Remote

We are eligible to hire remote workers in the following states ONLY: Arizona, California, Connecticut, Florida, Georgia, Illinois, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, and Wisconsin. AliMed is a leading medical products manufacturer and distributor with a vast portfolio of high-quality offerings designed to improve patient outcomes and experiences spanning hospital to home.

Boston, Massachusetts30+ days ago

Remote

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Needham, MA30+ days ago

Remote

Full-time

Using immersive virtual reality (VR) and digital health technology, we empower patients and providers with cutting-edge therapeutic tools that are accessible, engaging, and effective. You’re passionate about healthcare innovation and have a proven track record of driving B2B sales and building long-term relationships with customers.

Boston, MA30+ days ago

Remote

$78,800–$131,200 Per Year

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. The Lead Field Engineer will provide technical leadership and front-line supervision for the successful execution of complex projects and activities involving PWR and BWR reactor maintenance and inspections.

Boston, Massachusetts30+ days ago

Remote

$32–$38 Per Hour

Lifting/Carrying:This activity occurs infrequently and periodic with light hand tools, a tool bag, cabinet covers weighing from 1-20 lbs., diagnostic test equipment which weighs from 5-60 lbs., fluid testing container weighing 30 lbs., and replacement components which may weigh from 1-40 lbs. For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Boston, MA30+ days ago

Remote

$78,800–$131,200 Per Year

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Versed at establishing clear directions; sets stretching objectives; lays out work in a well-planned and organized manner; maintains two-way dialogue; Demonstrated ability to interface with inspection business and field teams, customers, and industry technical personnel.

Manchester, New Hampshire24 days ago

Remote

In this role, you will help support customers by responding to inquiries, assisting with service requests, and ensuring each client receives prompt and professional assistance. Interested candidates are encouraged to apply and join our growing remote customer support team at Skybound Getaways.

Lowell, Massachusetts30+ days ago

Remote

In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

Boston, MA30+ days ago

Remote

$59,300–$80,900 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. The Care Manager, Telephonic Behavioral Health 2, in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members/care givers toward and facilitates interaction with resources appropriate for the care and wellbeing of members.

New!

Boston, MA3 days ago

Remote

Full-time

We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth. AO Globe Life is actively hiring professionals to help families and individuals across the United States access important supplemental benefit programs—all from the comfort of home.

Boston, MA30+ days ago

Remote

As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

Wakefield, MA30+ days ago

Remote

Full-time

You will collaborate frequently with Operations, Technology, Compliance, Sales, and Marketing to enhance our advisory platform, elevate the client experience and drive stronger participant outcomes, and strengthen Sentinel’s position as a leading institutional retirement partner. You bring a disciplined, data-driven operating approach, a history of building and scaling advisory teams, and strategic execution that advances Sentinel’s vision for outcomes-focused retirement fiduciary services.

Boston, MA11 days ago

Remote

Full-time

This is a senior leadership role with significant responsibility: you will drive client retention, service delivery, innovation and staff retention across our service delivery team of 20. INNOVATE EVERY DAY - Develop a habit of questioning assumptions while rethinking business-as-usual and searching for improvements that solve problems and create value.

Boston, MA21 days ago

Remote

$75,000–$93,750

We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. Specifically ensuring that the team selects the most appropriate physician based on the claimant’s location, the required specialty, and the most appropriately priced physician based on the client’s fee schedule.

New!

Please note: Actual location may vary., RI3 days ago

Remote

The MTM Nurse interacts successfully with patients, prescribers, nurse case managers, clients, and internal resources to identify member-specific treatment plans based on nationally recognized treatment guidelines to help the member attain their health-related goals and help them on their path to better health. This is accomplished by telephonically performing medication reconciliations with high-risk members and communicating (both verbally and written) medication related problems to members, caregivers, and prescribers.

Boston, MA30+ days ago

Remote

$40,000–$52,300 Per Year

Work at Home Guidance To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Lexington, MA21 days ago

Remote

Tuition & Training Reimbursement- 5K annually for pre-approved, Eligible full-time team members who have completed a minimum ofsix (6) monthsof employment may apply for tuition reimbursement for approved, job-related courses taken through an accredited college or university. Buy Your Own Device (BYOD) -Team members are eligible for reimbursement of up to $1,500 every three (3) years for the purchase of electronic equipment used to access corporate services.

Boston, MA7 days ago

Remote

Are you seeking a fulfilling career that offers flexibility, a healthy work-life balance, and the comfort of working from home? InsuraTec is looking for motivated and dedicated individuals to join our team as Remote Account Managers.

Lexington, MA7 days ago

Remote

Design and develop modern microservices using technologies such as Python, Java, and Node.js, including API design, service implementation, testing and validation, security, and deployment within modern infrastructure environments such as Kubernetes and Istio. Tuition & Training Reimbursement- 5K annually for pre-approved, Eligible full-time team members who have completed a minimum ofsix (6) monthsof employment may apply for tuition reimbursement for approved, job-related courses taken through an accredited college or university.

Boston, MA30+ days ago

Remote

Full-time

We are currently hiring Account Sales Representatives who enjoy connecting with people, providing valuable financial solutions, and working in a performance-driven environment. At Vanguard Nexus, we are expanding our team with motivated individuals who are ready to build a meaningful career while maintaining a healthy work-life balance.

Lexington, MA14 days ago

Remote

Tuition & Training Reimbursement- 5K annually for pre-approved, Eligible full-time team members who have completed a minimum ofsix (6) monthsof employment may apply for tuition reimbursement for approved, job-related courses taken through an accredited college or university. App development may also involve wrapping or refactoring complex physiological and empirical mathematical models developed by researchers in a variety of programming languages (e.g., C, C#, MATLAB) to harden the models for use within the app.

Lexington, MA13 days ago

Remote

Tuition & Training Reimbursement- 5K annually for pre-approved, Eligible full-time team members who have completed a minimum ofsix (6) monthsof employment may apply for tuition reimbursement for approved, job-related courses taken through an accredited college or university. Responsibilities include developing, flowing down and tracking requirements, architecting systems, developing an MBSE model of the systems and their interfaces, planning and leading verification and validation activities, and identifying risks and defining risk mitigation strategies.

Lexington, MA7 days ago

Remote

As the Curriculum/Instructional Designer you will be responsible for supporting the orgs Security Education and Awareness Program, developing and presenting education material in a variety of formats to meet org and Government requirements through lesson plans, computer-based courses, and slide presentations. Tuition & Training Reimbursement- 5K annually for pre-approved, Eligible full-time team members who have completed a minimum ofsix (6) monthsof employment may apply for tuition reimbursement for approved, job-related courses taken through an accredited college or university.

Woonsocket, RI30+ days ago

Remote

Pharmacists and Reps will receive messaging at critical points in care, use enhanced computer systems and leverage behavior modification/interviewing techniques that can be instrumental in driving optimal health outcomes and to provide personalized support to our targeted members Experience *Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment). The role of Pharmacy Advisor Rep I on the Pharmacy Advisor team, a specially developed, clinical program for is to provide support to members and/or prescribers, and Pharmacists assisting members and/or prescribers, regarding the disease state(s) supported by the program.

Framingham, Massachusetts30+ days ago

Remote

Billerica, MA12 days ago

Remote

GUARDIAN ANGEL SENIOR SERVICES was created with a vision & mission so that they could make a difference in the lives of seniors maintaining their dignity by hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to the clients. Your main responsibility will be: To confirm unconfirmed shifts by liaising with both clients and caregivers, Addressing any discrepancies in logs or notes related to authorized service times.

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Work From Home Customer Service Jobs in Medford, MA

Jobs

Inside Sales RepresentativeContinental Resources

Clinical Talk Therapist Resident seeking LICSW or LMHC(Synchronous Tufts) - RemoteThriveworks

WARM INBOUND B2B LEADS, WORK FROM HOMETerraboost Media

Remote Online Data Entry Work From Home - Entry LevelFocusGroupPanel

Data Entry Clerk - Work From Home - %100 RemoteFocusGroupPanel

(Remote) Data Entry Work From Home / Research PanelistFocusGroupPanel

Work From Home - Remote SalesNew Freedom Financial LLC

Logistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklyNashuaAmerican Logistics Authority

Logistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklyMassachusettsAmerican Logistics Authority

Customer Service Rep - Customer Service - JuniorGTT

Customer Service RepresentativeThe Claros Travels

Customer Service Representative – Travel AgencyRemote Careers

Luxury Customer Service RepresentativeThe Claros Travels

Coordinator III - Customer Service RepresentativeApidel Technologies

Entry Level WFH Customer Service AgentGlobe Life AIL - Lisa Russel

Remote Customer Service/Sales RepresentativeAgent Alliance Inc.

Remote Customer Service Travel RepresentativeEpicescapesadventure

Customer Service Representative-RemoteBC Forward

Remote Customer Service Travel AdvisorEpicescapesadventure

Remote Travel Customer RepresentativeCrossborderswithalex

Remote Travel Customer RepresentativeCselitegetaways

Customer Support RepresentativeTravelcareerlaunch

Remote Customer Sales RepresentativeChristianSky Agency

Remote Travel Customer RepresentativeCross Borders with Alex

Customer Experience SpecialistAliMed Inc.

Travel customer representativeKopp Travels

Sales & Customer Success AssociateXRHealth

Lead Field Services Engineer - Manipulator Crane Operator, PWRGE Vernova

Imaging Service Engineer I - Boston, MAFujifilm

Lead Field Services Specialist - In Vessel Visual Inspection (Remote Eligible, U.S.)GE Vernova

Customer Support AssistantSkybound Getaways

Remote Travel Customer Support SpecialistHallford Travels

Social Services Care ManagerHumana

Client Services RepresentativeAO Globe Life

Engineering Manager, Managed ServicesCanonical

SVP, Head of Retirement Fiduciary ServicesSentinel Group

Director of Client ServicesFire&Spark

Group Health Operations ManagerDane Street, LLC

Remote opportunity for MTM Nurse (RN): Fully RemoteLancesoft

UM Administration CoordinatorHumana

Systems AdministratorAquila Technology

Remote Account ManagerInsuraTec

Software EngineerAquila Technology

Account Sales Representative (Remote)Vanguard Nexus

Software DeveloperAquila Technology

Systems EngineerAquila Technology

Curriculum / Instructional DesignerAquila Technology

Pharmacy AdvisorVeterans Sourcing Group

Remote Client Support SpecialistCselitegetaways

Remote Compliance CoordinatorGuardian Angel Senior Services

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