160 Results for

Work From Home Customer Service Jobs in South Boston, MA

Jobs

New!

Canton, MAToday

Remote

$12–$25

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

Cambridge i Massachusetts, Massachusetts8 days ago

Remote

Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.). With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.

Boston, MA30+ days ago

Remote

Join Quality Container Inc as a National Sales Manager and help customers find the perfect shipping solutions from the comfort of your home! Quality Container Inc has been a leader in the shipping container industry for over a decade, providing top-notch solutions to customers across the nation.

Cambridge, MA30+ days ago

Remote

$1,800–$3,500

You'll play a key role in helping freight move efficiently across the country while building valuable experience in one of the fastest-growing fields in logistics. As a Remote Logistics Coordinator, you'll assist with scheduling, communication, and freight coordination between drivers and clients — all from home.

Nashua, NH30+ days ago

Remote

$1,800–$3,500

Boston, MA30+ days ago

Remote

Full-time

Many of our highest-performing partners create a significant, scalable income by building teams and recurring revenue streams. Meet clients virtually (Zoom / phone) and guide them through the protections that build generational wealth.

New!

Boston, MA5 days ago

Remote

$152,600–$190,700 Per Year
Full-time

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Own model serving infrastructure on AWS SageMaker (including SageMaker Unified Studio)—building patterns for batch inference jobs, real-time endpoints, and serverless inference depending on workload requirements.

Framingham, MA30+ days ago

Remote

This role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.

New!

Boston, MA3 days ago

Remote

This role focuses on delivering excellent customer experiences while assisting customers with travel planning, confirmations, and ongoing support. We are hiring a Remote Customer Service Representative to support clients with reservations, booking coordination, and general customer assistance within the travel services industry.

Massachusetts Work at Home, MA10 days ago

Remote

$17.75–$19 Per Hour

These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Boston, MA11 days ago

Remote

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services. We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives.

Manchester, NH30 days ago

Remote

Full-time

In this role, you’ll help protect families and children through essential financial services—building a career grounded in integrity, impact, and long-term growth. Support families by helping them secure their financial future and providing peace of mind through trusted solutions.

Please note: Actual location may vary., RI30+ days ago

Remote

Contractor

This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.

Boston, MA14 days ago

Remote

$72,000–$118,000

As a Customer Service Manager at Hightower Construction, you will play a pivotal role in ensuring outstanding client satisfaction by managing customer service operations, addressing client concerns promptly and professionally, and fostering strong, lasting relationships. Known for our exceptional commitment to quality, safety, and long-term client relationships, Hightower Construction specializes in complex commercial, industrial, and government construction projects, including industrial facilities, public infrastructure, and historic restorations.

New!

Cambridge, Massachusetts5 days ago

Remote

Your responsibilities include handling support tickets, troubleshooting client concerns, offering solutions, and maintaining professional communication with clients across various channels. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience.

New!

Marlborough, MAToday

Remote

Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations. Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments.

Marlborough, MA23 days ago

Remote

Full-time

Our representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).

Boston, MA13 days ago

Remote

In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way.

New!

Lowell, MA5 days ago

Remote

The selected individual will be responsible for identifying and developing sales opportunities through virtual channels without cold calling. Responsibilities: - Utilize virtual platforms to engage with potential customers.

Quincy, MA10 days ago

Remote

Full-time

New!

Work At Home-Massachusetts, MA5 days ago

Remote

$17–$31.30 Per Hour

Remote colleagues are responsible for maintaining internet service that meets CVS Health technical specifications: Minimum 50 Mbps download / 10 Mbps upload (when available). The Customer Relations Representative supports CVS retail pharmacy stores by responding to customer inquiries through the 1-800-SHOPCVS line.

Boston, MA30+ days ago

Remote

Waltham, MA30+ days ago

Remote

Full-time

This is a unique work-from-home opportunity to build a rewarding career by helping clients secure their financial futures. We need a professional who is: An Exceptional Communicator: Skilled at connecting with people and explaining complex ideas remotely.

Boston, Massachusetts25 days ago

Remote

In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, stress-free experience from start to finish. This position is ideal for someone who enjoys helping people, is highly organized, and is excited about working remotely in the travel industry.

Norwood, MA11 days ago

Remote

$70,000–$80,000 Per Year

You will be responsible for the following key areas: Business Development & Key Sales Account Management - Develop and sustain customer relationships, as the manufacturer representative, between the company and Fabricators, Big Box Channel store level managers and designers. Collaborative working relationships - Works collaboratively with cross-functional teams and stakeholders demonstrating company values and focusing on well in unison with the MidAtlantic Sales Team, stakeholders and demonstrate excellent people skills.

Salem, MA14 days ago

Remote

We are seeking motivated and customer-focused individuals to join our team as Remote Customer Care Specialists. In this role, you will assist clients with their insurance needs while enjoying the flexibility of working from home.

Manchester, New Hampshire30+ days ago

Remote

Dedham, MA30+ days ago

Remote

We are eligible to hire remote workers in the following states ONLY: Arizona, California, Connecticut, Florida, Georgia, Illinois, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, and Wisconsin. AliMed is a leading medical products manufacturer and distributor with a vast portfolio of high-quality offerings designed to improve patient outcomes and experiences spanning hospital to home.

MA10 days ago

Remote

$20.08–$22.61 Per Hour

ESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.

Needham, MA30+ days ago

Remote

Full-time

Using immersive virtual reality (VR) and digital health technology, we empower patients and providers with cutting-edge therapeutic tools that are accessible, engaging, and effective. You’re passionate about healthcare innovation and have a proven track record of driving B2B sales and building long-term relationships with customers.

New!

Boston, MAToday

Remote

Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. As the Manager of Scaled Customer Success, you will lead our Customer Success Managers, overseeing a diverse portfolio that ranges from high-touch Enterprise partnerships to our high-volume Scaled segments.

Wilmington, MA11 days ago

Remote

$75,000–$95,000 Per Year

Collaborate across marketing, sales, and subject matter experts to engage and help develop persona-based and account-based marketing campaigns in the various customer segments to nurture new and existing clients. Support monitoring of inbound Leads and routing to BDE team as required; includes leads generated from the Charles River website, events, Maestro, and other platforms (Scientist.com,

Franklin, MA30+ days ago

Remote

$78,000–$114,000 Per Year

High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Boston, MA20 days ago

Remote

Full-time

Touchplan is the premier software offering of MOCA Systems, Inc. used on the most projects, by the most users, to optimize the largest construction volume, Touchplan is the number one production planning and analytics platform. A profitable firm with offices across the United States and partners around the globe, MSI’s services and technology offerings ensure that projects are delivered on time and on budget and fulfill all Owner expectations.

Boston, MA30+ days ago

Remote

As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.

boston, MA30+ days ago

Remote

$60,000–$130,000 Per Year

Managed Services Consultant - Commercial Vault (Remote)Massachusetts - BostonProfessional Services - Services : CRM Svcs /Full-Time /RemoteApply for this jobVeeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Managed Services Consultant is a member of our Commercial Services team who provides ongoing professional services for customers live with Veeva's commercial and medical content management solutions (Vault PromoMats & Vault Medical).This is a remote, full-time permanent role with Veeva.

New!

Boston, MAToday

Remote

$29–$44 Per Hour

Based on the nature of field service work - which consistently runs approximately 50+ hours per week including travel, site activity, and documentation - total annualized earnings typically range from $83,000 - $126,000, depending on experience, hourly rate, and actual hours worked. Fleet Operations operates at the intersection of robotics, controls, and real-world factory execution, ensuring Formic's automation delivers consistent, measurable performance across diverse industrial applications.

New!

Hingham, MA3 days ago

Remote

In this role, you will be responsible for establishing an appropriate physical work environment that is ergonomically comfortable and suited to the specific work being conducted, which includes ensuring that the environment is free from conditions likely to cause interruption or that would distract an associate from performing their job. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

New!

Massachusetts, MA5 days ago

Remote

$110,600–$194,400 Per Year

Summary: The SS&AI (Self Service and Artificial Intelligence) Team is a Professional Services team responsible for the design, development and testing of highly customized Self-service IVR and AI driven Bot applications (Virtual Agents), generative AI bots and Agentic Virtual Agents across all Genesys platforms. Work Independently, and with Genesys technical teams and business partners, to design, develop and maintain IVR's, NLU Intent-based Bots and routing applications for DTMF and speech interactions, Virtual Agents, and Agentic Virtual Agents.

New!

Boston, MA1 day ago

Remote

Full-time

We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth. AO Globe Life is actively hiring professionals to help families and individuals across the United States access important supplemental benefit programs—all from the comfort of home.

New!

Boston, MAToday

Remote

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM.

Wakefield, MA30+ days ago

Remote

Full-time

You will collaborate frequently with Operations, Technology, Compliance, Sales, and Marketing to enhance our advisory platform, elevate the client experience and drive stronger participant outcomes, and strengthen Sentinel’s position as a leading institutional retirement partner. You bring a disciplined, data-driven operating approach, a history of building and scaling advisory teams, and strategic execution that advances Sentinel’s vision for outcomes-focused retirement fiduciary services.

New!

Waltham, MA5 days ago

Remote

$22–$26 Per Hour

That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New!

Waltham, MA5 days ago

Remote

$22–$25 Per Hour

Boston, MA30+ days ago

Remote

$90,000–$150,000 Per Year

Managing with a focus on operational excellence includes: 1.) Ensuring customer and employee success 2.) Leading through hands-on and strategic initiatives 3.) Cultivating a positive and productive environment 4.) Driving new practices to support ongoing adoption of new features and capabilities 5.) Creating innovative collateral to support live customers 6.) Partnering with global and cross-function teams to provide the best outcomes. Were not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Boston, MA30+ days ago

Remote

Full-time

This is a senior leadership role with significant responsibility: you will drive client retention, service delivery, innovation and staff retention across our service delivery team of 20. INNOVATE EVERY DAY - Develop a habit of questioning assumptions while rethinking business-as-usual and searching for improvements that solve problems and create value.

New!

Boston, MAToday

Remote

$129,600–$194,300 Per Year

This senior leadership role requires a proven record of leading complex HR organizations in growth-oriented, professional services or financial services environments, with deep expertise in organizational effectiveness, talent systems, and change leadership. We'd love to meet you if your professional track record includes these skills: Human Resources leadership experience required, with 8-10 years generalist experience including strong knowledge of HR employment law, policies/practices, recruiting and organizational development, including workforce planning .

Westborough, MA18 days ago

Remote

$90,000–$95,000 Per Year

The Field Service Engineer travels extensively across North America to install, commission, and maintain advanced process systems while delivering high-quality technical support and training to customers. You will often work independently, managing your own schedule, travel arrangements, and on-site activities while staying closely connected to engineering, manufacturing, and software teams through remote communication tools.

Boston, MA30+ days ago

Remote

$75,000–$93,750

We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. Specifically ensuring that the team selects the most appropriate physician based on the claimant’s location, the required specialty, and the most appropriately priced physician based on the client’s fee schedule.

Chelmsford, MA18 days ago

Remote

$17.98–$32.12 Per Hour

The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We"re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts.

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Work From Home Customer Service Jobs in South Boston, MA

Remote Mortgage Loan Officer (Massachusetts) Zillow

Clinical Talk Therapist Resident seeking LICSW or LMHC(Synchronous Tufts) - Remote Thriveworks

Shipping Container Sales Work From Home Fully Remote QUALITY CONTAINERS INC

Logistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklyMassachusetts American Logistics Authority

Logistics Coordinator (Work From Home) – $1,800 to $3,500 WeeklyNashua American Logistics Authority

Work From Home - Remote Sales New Freedom Financial LLC

Lead Machine Learning Engineer - REMOTE Lennar Homes

Customer Service Rep - Customer Service - Junior GTT

Customer Service Representative Travelcareerlaunch

Customer Service Associate Representative - Freedom Fertility - Remote The Cigna Group

Remote Customer Service Representative Viajemos Solas pero en Grupo

Entry Level WFH Customer Service Agent Globe Life AIL - Lisa Russel

Coordinator III - Customer Service Representative Apidel Technologies

Customer Service Manager Hightower Construction

Remote Customer Service Representative Cselitegetaways

Remote Customer Service Representative A&L Plumbing, Heating and Cooling Inc

Remote Customer Service/Sales Representative Agent Alliance Inc.

Home based - Customer Experience Specialist Nexora Talent

Entry Level Sales Representative (Remote Work) Agent Integration

Entry Level Sales Rep (remote work) Agent Alliance Inc.

Customer Relations Representative CVS Health Corp

Customer Support Representative Travelcareerlaunch

Remote Customer Sales Representative ChristianSky Agency

Remote Travel Customer Representative Crossborderswithalex

Area Sales Manager, Home Centers Boston Area Caesarstone Ltd

Customer Care Specialist InsuraTec

Remote Travel Customer Representative Cross Borders with Alex

Customer Experience Specialist AliMed Inc.

Patient Service Representative (Remote) Boston Medical Center

Sales & Customer Success Associate XRHealth

Manager of Scaled Customer Success Steer

Senior Marketing Specialist - Research Models & Services (REMOTE) Charles River Laboratories International Inc

Field Service Representative Eaton Corporation Plc

Customer Success Associate MOCA Systems, Inc.

Engineering Manager, Managed Services Canonical

Managed Services Consultant - Commercial Vault (Remote) Veeva Systems Inc

Robotics Field Service Engineer Formic

Member Advocate (Seasonal - New England Candidates only) | Medicare Service Division | August 2026 - Remote Blue Cross and Blue Shield of Massachusetts Inc

Self Service & AI Implementation Principal Consultant Genesys Cloud Services Inc

Client Services Representative AO Globe Life

Automotive Service Advisor The Hertz Corporation

SVP, Head of Retirement Fiduciary Services Sentinel Group

Bilingual Member Service Guide, Pharmacy (English/Spanish) Devoted Health Inc

Member Service Guide, Pharmacy Devoted Health Inc

Team Manager - Post-Implementation Services Veeva Systems Inc

Director of Client Services Fire&Spark

HR Leader, Private Client Services Marsh LLC

Field Service Engineer Actalent Inc

Group Health Operations Manager Dane Street, LLC

Billing Representative UnitedHealth Group Inc

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