UNKNOWN

FEED

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs.

HOUR

Hi, we're Oscar. We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.About the role:This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures.You will report to the Concierge Operations Manager.Work Location: This is a remote position, open to candidates who reside in: Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-RemotePay Transparency: The set pay rate for this role is $19.00 per hour. You may be eligible to receive an additional $1.00 per hour upon successful completion of the bilingual assessment. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.Responsibilities:<ul><li>Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model.</li><li>Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs</li><li>Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations</li><li>Form working relationships with all partners.</li><li>Support the leadership team by identifying issues through established escalation pathways</li><li>Monitor and track the health of all assigned work-in-progress issues.</li><li>Escalate and resolve issues to ensure appropriate turnaround times</li><li>Participate in process improvement projects</li><li>Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI)</li><li>Compliance with all applicable laws and regulations</li><li>Other duties as assigned</li></ul>Requirements:<ul><li>Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking.</li><li>1+ years of experience in a high-volume or customer-focused setting.</li><li>6+ months of healthcare experience</li><li>High school diploma or GED</li></ul>Bonus points:<ul><li>Strong quantitative or analytical skills focused on identifying or solving problems</li><li>Experience manipulating and entering accurate data</li><li>Advanced Google Suite or Microsoft Office capabilities</li></ul><div class="content-conclusion">This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud<a href="http://hioscar.com/careers/recruitment-fraud-alert" rel="nofollow">here</a>. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.Artificial Intelligence (AI): Our <a href="http://hioscar.com/careers/ai-guidelines" rel="nofollow noopener noreferrer" target="_blank">AI Guidelines</a> outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our <a href="https://www.hioscar.com/legal/privacy/" rel="nofollow">Privacy Policy</a>.</div>

Oscar Health

Bilingual Customer Service Representative (Remote FL)

Administrative Skills

Analysis Skills

Artificial Intelligence (AI)

Brokerage

Business Model

Case Management

Customer Relations

Customer Support/Service

Data Entry

Employee Benefits

English Language

Health Insurance

Healthcare

High School Diploma

Identify Issues

Leadership

Microsoft Office

Multilingual

Operations Management

Problem Solving Skills

Process Improvement

Quantitative Analysis

Regulations

Regulatory Compliance

Safety/Work Safety

Service Delivery

Spanish Language

Standard Operating Procedures (SOP)

Willing to Travel

GreenHouseAPI

ADAPTED_NOW

Location Note: We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most.

Remote Healthcare Customer Service Representative  Location : Work at Home Employment Type: Full Time Supporting: Healthcare About Us  We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact + Guide customers through questions, concerns, or challenges they encounter while using the product or service  + Listen actively to understand the root of the issue and provide clear, effective solutions  + Record detailed call information for auditing, reporting, and follow-up purposes  + Maintain and update customer records to ensure accurate and current information  + Identify opportunities to introduce customers to new or enhanced services that meet their needs  + Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: + High school diploma or GED  + 6 months of customer service or sales experience preferred  + Work at home environment is in a private residence and matches the address listed on file + Comfortable working with company-issued equipment such as a webcam if applicable. + An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). + Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. For Internal Candidates: + Must not be on any corrective action or performance plans  + Must have held your current position for 6 months  + Must have relevant industry/program experience Location Note: We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia. Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day. What We Offer: + Health, dental, and vision coverage with HSA options  + Paid time off  + Flexible pay options: daily or weekly pay  + 401(k) retirement plan  + Leadership development programs that really grow your career  + Open access courses through Alorica Academy  + Paid training and tuition reimbursement  + Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more  + Employee assistance program for personal and professional support  + Additional voluntary benefits to meet your individual needs Our Values Bold – We challenge conventions and take smart risks Relentless – We deliver results, no matter what it takes Connected – We work as One Alorica because we're stronger together True – We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer – Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs

Who is Alorica?
It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience.

Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.

Alorica

Remote Healthcare Customer Service Representative

Auditing

Broadband

Computer Workstations

Corrective Action

Customer Experience

DSL (Digital Subscriber Line)

Data Quality

Detail Oriented

Healthcare Customer Service

Internet Service Providers

Sales

Track Customer Issues

Webcams

Wireless Communications

Work From Home

The position focuses on driving sales performance, strengthening strategic partnerships, and executing account‑specific growth plans aligned with Cunard’s commercial objectives and Cultural Essentials. One of the best-known names in cruising, Cunard is the world’s leading international premium cruise line, carrying millions of guests each year to hundreds of destinations around the globe.

<h2>Job Description</h2> This person must live in South Florida. One of the best-known names in cruising, Cunard is the world’s leading international premium cruise line, carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation, Cunard is well known for its White Star Service and Trans-Atlantic Crossings.   This role is responsible for the business development and revenue growth of a defined portfolio of key travel agency accounts and consortia within the West region. The position focuses on driving sales performance, strengthening strategic partnerships, and executing account‑specific growth plans aligned with Cunard’s commercial objectives and Cultural Essentials. The role operates with a high degree of autonomy and partners closely with internal Sales, Marketing, Revenue Management, and Customer Service teams. Here’s a summary of what Cunard is looking for in a Business Development Manager-Southeast. Is this you?   Responsibilities: Business Development & Revenue Growth <ul style="list-style-type:disc"><li>Own and deliver sales performance for assigned key accounts and consortia.</li><li>Develop and execute strategic account plans to drive share growth, Grills penetration, and premium itinerary performance.</li><li>Identify incremental revenue opportunities and close near‑term business through consultative selling and disciplined follow‑up.</li><li>Utilize CRM systems (Salesforce preferred) to manage pipeline, track opportunities, document account activity, and support forecasting and reporting.</li></ul>Agency Account Management <ul style="list-style-type:disc"><li>Serve as primary relationship owner for assigned accounts, acting as the senior point of contact.</li><li>Conduct regular business reviews, strategy sessions, and performance tracking.</li></ul>Marketing & Commercial Planning <ul style="list-style-type:disc"><li>Develop and manage co‑op marketing plans in partnership with Marketing and agency stakeholders.</li><li>Oversee execution of campaigns, events, and promotions tied to measurable results.</li><li>Participate in trade conferences and industry events, often including evenings and/or weekends and occasional international travel, to support commercial objectives and account growth.</li></ul>Communication & Collaboration (15%)<ul style="list-style-type:disc"><li>Partner cross‑functionally to align sales, marketing, and service execution</li><li>Provide consistent feedback and insights to leadership on market conditions and competitive dynamic</li></ul>Budget & Resource Management (5%)<ul style="list-style-type:disc"><li>Manage assigned budgets responsibly, ensuring alignment to ROI and commercial priorities                                                                                                                                                           </li></ul>Knowledge, Skills & Abilities:<ul style="list-style-type:disc"><li>Scope: This role operates with a high degree of autonomy and minimal day‑to‑day supervision, requiring strong planning, prioritization, and time‑management skills. The position is field‑based and involves regular travel, including participation in trade events, ship inspections, and agency engagements, some of which may occur on evenings or weekends. The role is responsible for managing multiple accounts and initiatives simultaneously, leveraging CRM tools (Salesforce preferred) to track activity, pipeline, and performance. Success is measured by sales results, account growth, and the ability to adapt to market conditions, competitive dynamics, and evolving commercial priorities.</li><li>Problem solving: Applies sound judgment to resolve complex account, service, and commercial challenges. Balances customer needs with company objectives, identifying practical solutions that drive long‑term partnership value and revenue growth.</li><li>Impact: Direct impact on regional and national sales performance, product penetration, and account retention. Decisions influence revenue outcomes, brand positioning within strategic partners, and Cunard’s competitive standing in the Northeast market.</li><li>Leadership: Leads through influence rather than direct authority. Models Cunard’s Cultural Essentials, builds trust with internal and external partners, and demonstrates accountability, professionalism, and collaborative leadership.</li></ul> Requirements:<ul style="list-style-type:disc"><li>Education: Bachelor’s degree required (Business, Marketing, Communications preferred)</li><li>Minimum 3 years B2B sales experience</li><li>Preferred 5+ years B2B sales experience within the travel industry</li></ul>Knowledge, Skills & Abilities: <ul style="list-style-type:disc"><li>Strong consultative selling and presentation skills (in‑person and virtual)</li><li>Excellent written and verbal communication</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>Ability to plan, prioritize, and manage multiple initiatives independently</li><li>Entrepreneurial mindset with strong collaboration skills</li></ul> Travel:  25-50% with shipboard travel likelyWork Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.Physical Demands: May need to stand for long periods of time. This position is classified as “remote.”  As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Cunard headquarters in Santa Clarita, CA for in-office collaboration.  Benefits  <ul style="list-style-type:disc"><li style="margin-bottom:0in">Cruise and Travel Privileges for You and Your Family </li><li style="margin-bottom:0in">Health Benefits </li><li style="margin-bottom:0in">401(k)  </li><li style="margin-bottom:0in">Employee Stock Purchase Plan  </li><li style="margin-bottom:0in">Training & Professional Development </li><li style="margin-bottom:0in">Tuition & Professional Certification Reimbursement </li></ul> Our Culture… Stronger Together Our highest responsibilities and top priorities are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:   <a href="https://www.princess.com/aboutus/culture-framework/" rel="nofollow noopener noreferrer" target="_blank">https://www.princess.com/aboutus/culture-framework/</a>.   Princess/Cunard is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  Americans with Disabilities Act (ADA) Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact careers@carnival.com.     #CUN #LI-Remote#LI-GS1

Work From Home Education Jobs in Hollywood, PA

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Work From Home Education Jobs in Hollywood, PA

Bilingual Customer Service Representative (Remote FL) Oscar Health

Remote Healthcare Customer Service Representative Alorica

Business Development Manager, Key Accounts - Southeastern Region Carnival Global Brand

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