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This role emphasizes customer service and the effective handling of customer queries and requests, driving a robust client support structure. If you have a passion for helping individuals and wish to contribute positively to customer experiences, this position is ideal for you!

YEAR

About GFI IkigaiAt GFI Ikigai, we are on a mission to combat financial illiteracy and make a positive impact on communities worldwide. We take pride in our commitment to excellence, providing online tools and in-house training for personal and professional growth. Our platform supports multiple career paths, making financial independence accessible to a diverse group of people. About the Position: Customer Relations Associate - Part Time Remote We are seeking a motivated and customer-focused individual to join our team as a Customer Relations Associate. This part-time remote position entails managing customer interactions, ensuring high levels of satisfaction, and fostering long-term relationships. This role emphasizes customer service and the effective handling of customer queries and requests, driving a robust client support structure. If you have a passion for helping individuals and wish to contribute positively to customer experiences, this position is ideal for you! Benefits <ul><li>Flexible scheduling with personalized customization </li><li>100% remote position with comprehensive online tools and training </li><li>Leadership development opportunities </li><li>Competitive compensation ($65,000 - $85,000 part-time), with advancement potential based on personal goals</li></ul>Customer Relations Associate Daily Responsibilities <ul><li>Serve as the key point of contact for customers, ensuring their satisfaction and addressing their needs. </li><li>Provide accurate, valid, and complete information by using the right methods and tools </li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution </li><li>Maintain detailed records of customer interactions and process customer accounts </li><li>Engage in upsell and cross-sell opportunities to enhance customer satisfaction </li><li>NO Cold Calling, NO Door Knocking</li></ul>Requirements of the Customer Relations Associate Role <ul><li>18 years or older </li><li>Pass a background check </li><li>Strong verbal and written communication and customer relationship management skills </li><li>Familiarity with CRM systems (e.g., Salesforce) and basic reporting </li><li>Ability to interpret customer satisfaction metrics and prepare concise summaries </li><li>Experience or aptitude for identifying customer service improvement opportunities</li></ul>Additional Qualifications <ul><li>Preferred backgrounds include customer service, sales, and support roles </li><li>Education, coaching, military, or elite athlete backgrounds are a great fit! </li><li>Entrepreneurially-minded, self-motivated, and desire to grow and help people </li><li>Advanced negotiation techniques or technical troubleshooting skills may be beneficial</li></ul>Join us as a part-time Customer Relations Associate and contribute to enhancing our customer service and support capabilities. We look forward to reviewing your application and exploring how we can achieve outstanding results together!

GFI-Team Ikigai

Customer Relations Associate - Part Time Remote

Background Investigation

Coaching

Cross-Selling

Customer Experience

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Customer Support/Service

Identify Issues

Leadership

Metrics

Military

Negotiation Skills

Online Training

Presentation/Verbal Skills

Resolve Customer Issues

Sales Support

Salesforce.com

Track Customer Issues

Up-Selling

Writing Skills

The Hire Talent

ADAPTED_NOW

Make-Ready Engineering, Power Distribution Design, Utility Pole Walkouts, Field Data Collection, Joint-Use Design, Pole Loading Analysis, NESC Compliance, Overhead Distribution, Utility Pole Attachments, Right-of-Way and Permitting, Construction-Ready Design, DDS, GIS for Utility Design, CAD for Utility Design, Aerial Design, Utility Coordination. This role is ideal for designers who prefer to personally verify field conditions, understand how real-world infrastructure impacts design decisions, and want to reduce handoff gaps between field and design teams.

Description: POWER MAKE READY FIELD DESIGNER (FIELD + DESIGN HYBRID)Overhead Utility Pole Design | Joint-Use Engineering | Field Data Collection Primary Field Focus:  Tulsa, Lawton, McAlester and Surrounding Areas <h3>ABOUT THIS OPPORTUNITY</h3>We are seeking an experienced Power Distribution / Make-Ready Designer who is comfortable owning the full lifecycle of utility pole design, from field data collection through construction-ready engineering deliverables.This role is ideal for designers who prefer to personally verify field conditions, understand how real-world infrastructure impacts design decisions, and want to reduce handoff gaps between field and design teams.Candidates must have prior experience in overhead utility pole design and NESC-compliant make-ready or power distribution engineering. This is not an entry-level or field-only role. This position is remote but requires regular local fieldwork within the assigned territory, with occasional overnight travel as needed. When not collecting field data, design work will be done remotely working from home. Applicants without prior experience in utility pole design or power distribution engineering may not be considered. Note: New hires are required to attend a 2-week paid, in-person onboarding and training at our Perrysburg, Ohio headquarters.<h3> </h3><h3>WHAT YOU WILL DO</h3><h3> </h3>Field Data Collection and Walkouts<ul><li>Perform utility pole walkouts and field surveys to collect accurate attachment, clearance, and structural data</li><li>Verify pole ownership, attachment types, heights, spans, guying, and equipment in the field</li><li>Document existing conditions</li><li>Capture photos, measurements, GPS data, and field notes to support design decisions</li><li>Research right-of-way, easements, permitting constraints, and property ownership as necessary </li></ul>Design and Engineering<ul><li>Execute overhead distribution and make-ready designs in compliance with NESC and client standards</li><li>Evaluate field conditions and determine make-ready requirements, attachment rearrangements, and pole replacements</li><li>Perform pole loading analysis and clearance resolution</li><li>Develop complete, construction-ready design packages</li><li>Perform end-to-end joint-use and/or general distribution design</li><li>Use design platforms such as DDS, AutoCAD, MicroStation, Katapult, O-Calc, GIS, or utility-specific systems</li><li>Collaborate with engineering, project management, and quality teams as needed</li><li>Perform or support quality control reviews as needed </li></ul><h3>TOP COMPETENCIES AND SKILLS</h3>Make-Ready Engineering, Power Distribution Design, Utility Pole Walkouts, Field Data Collection, Joint-Use Design, Pole Loading Analysis, NESC Compliance, Overhead Distribution, Utility Pole Attachments, Right-of-Way and Permitting, Construction-Ready Design, DDS, GIS for Utility Design, CAD for Utility Design, Aerial Design, Utility CoordinationRequirements: WHAT WE’RE LOOKING FOR<ul><li>High school diploma or equivalent required; associate degree or higher in engineering, drafting, or a related field preferred</li><li>Minimum 1 year of experience in make-ready engineering, joint-use design, or power distribution design (2+ years strongly preferred)</li><li>Demonstrated experience performing utility pole walkouts and field data collection specifically to support design work</li><li>Proven experience applying NESC standards, clearance analysis, and pole loading concepts</li><li>Proficiency with CAD or MicroStation; strong preference for experience with DDS, Katapult, O-Calc, or similar utility design platforms</li><li>Strong understanding of overhead power distribution construction practices</li><li>Ability to work independently in the field and translate field conditions into accurate designs</li><li>Valid driver’s license, active auto insurance, and ability to pass background, drug, and motor vehicle screenings</li><li>Authorization to work in the United States</li><li>Willingness to perform regular local fieldwork with occasional overnight travel</li><li>Ability to work a Monday–Friday schedule aligned to Eastern Time, with flexibility for local field needs. </li></ul><h3>PHYSICAL REQUIREMENTS</h3><ul><li>Ability to work extended periods using a computer for design and documentation</li><li>Ability to perform fieldwork, including driving, walking long distances, navigating uneven terrain, and working near roadways</li><li>Ability to lift and carry equipment weighing up to approximately 40 pounds</li><li>Visual acuity sufficient for field inspection, measurement, and design review</li><li>Ability to communicate effectively in both field and office environments</li></ul> ABOUT SIGMA TECHNOLOGIES Sigma Technologies is a growing engineering and design firm with 500+ team members across 30+ states. For over 25 years, we’ve supported major power and telecommunications utilities with work that directly impacts communities nationwide. Our core values — Safety, Honesty, Truth, and Decency — shape how we work and who we hire. We are TeamSigma™. * If you do not have Power Design experience, please refer to our other open positions: https://bit.ly/TeamSigmaJobs *While Designer openings are listed in multiple locations, you only need to apply to one, as they are remote roles. WHAT WE OFFER We want our Associates to stay healthy, happy, and secure. We offer a positive work environment with supportive coworkers, managers, and leaders, plus:• No-cost monthly healthcare plan option for employees • Competitive pay • Medical, dental, and vision plans with up to 80% of the premium sponsored by Sigma • 401(k) plan with matching contributions up to 5% of salary • Paid holidays, vacation, and sick time • Education and professional licensing assistance programs This job advertisement is intended to outline the primary responsibilities and requirements of the role. It is not all-inclusive. Additional duties may be assigned as needed. This ad does not constitute an employment agreement, and job requirements may change based on organizational needs. Pay is commensurate with experience and education. Sigma is an equal opportunity employer and does not discriminate based on race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any classification protected by law. PM22 PIdd9ca6a77b5c-25401-40357002

Sigma Technologies, Ltd.

POWER MAKE READY FIELD DESIGNER

Analysis Skills

Auto Insurance

AutoCAD

Bentley MicroStation

Building Permits

CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing)

Communication Skills

Construction

Construction Design

Data Collection

Dental Insurance

Documentation

Driver's License

Easements

Engineering Drawing

GPS (Global Positioning System)

Genetics

Geographic Information Systems (GIS)

Health Plan

High School Diploma

Onboarding

Power Engineering

Professional License

Quality Control

Technical/Engineering Design

Telecommunications

Vision Plan

Willing to Travel

Work From Home

jobtargetdirectftpin

Paid Sick Days

Professional Development

401K

Employee Referral Program

Flexible Spending Accounts

Life Insurance

Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Position Description & Qualifications Looking for a Cloud/Software Architect opportunity at a place you can have influence every day? Then Serco has the right opportunity for you! As the Cloud/Software Architect, you will provide cloud support to one of our USAF customers located in the Montgomery, AL (Gunter AFB) area. Bring your expertise and collaborative skills to make an impact on our military defense. Serco supports the USAF as a Prime for their NexGen IT contract. This position is contingent upon your ability to pass NACI investigation. This is a 100% remote opportunity. Serco supports the Air Force (AF) Civil Engineering (CE) community NexGen IT initiative’s implementation of IBM TRIRIGA is the largest in the world. Serco manages all aspects of the Software Delivery Life Cycle (SDLC) for the NexGen IT program including requirements definition, development, testing, upgrades, enhancements, and troubleshooting and supports all infrastructure for the installations. You will be part of a large team that works closely with the customers, end users, and other Serco teams to deliver quality cloud engineering support, software, innovations, and administration tasks. The team has been recognized by the USAF and industry for their outstanding contributions to the program. In this role, you will: + Lead end-to-end migration from contractor-owned on-premises data center to the agency’s AWS cloud environment + Design and implement secure, scalable, and cost-optimized AWS architectures (VPC, IAM, EC2, EBS, S3, RDS, Lambda, etc.) + Develop Infrastructure-as-Code (IaC) using Terraform or AWS CloudFormation for repeatable, compliant deployments + Architect and integrate hybrid solutions for systems that remain on-premises (e.g., mailroom, legacy workflows) + Configure and validate network connectivity across environments (VPN, Direct Connect, Transit Gateway) + Ensure all cloud solutions meet FedRAMP, FISMA, and NIST 800-53 compliance standards + Implement monitoring, logging, and security controls (CloudWatch, CloudTrail, GuardDuty, Config, Inspector) + Manage identity and access management across platforms (Active Directory, SAML, IAM Federation) + Optimize application and database performance for .NET, Java, and SQL workloads within AWS + Produce detailed architecture diagrams, migration roadmaps, and operational runbooks for ongoing management + Collaborate closely with agency stakeholders, security, DevOps, and application development teams + Provide technical leadership and mentoring to cloud engineers and development teams + Demonstrate strong experience with both Linux and Windows environments and modern DevOps toolchains (CI/CD, Git, Jenkins, Docker) + Maintain excellent communication and coordination skills across technical and non-technical teams + Preferred Certification: AWS Certified Solutions Architect – Professional (or equivalent) + Air Force contracting experience To be successful in this role you will have: + Bachelor’s degree in Computer Science or related field + 15+ years of IT experience + 5+ years of AWS cloud experience + 5+ years of application development experience, technical leadership + Experience in architecting, designing and developing applications on the AWS platform or equivalent platform + Previous experience as Software/Solution Architect, Lead Architect, or similar role + The ability to travel up to 10% of the time If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Serco, Inc. is the North America division of Serco Group, plc, one of the world’s leading service companies. At Serco we serve every branch of the U.S. Military, federal, state and local governments, Canadian and provincial governments, as well as commercial customers. We are a leading provider of professional, technology, engineering, trades, and management services, and we support the public service areas of Defense, Citizen Services, and Transportation.
Headquartered in Herndon, Virginia, Serco has over 9,000 employees working at over 100 sites across the U.S. and Canada. Serco is a business where people and values matter. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. Put simply, Serco is a place you can count on. We embody a holistic approach to wellbeing and offer our employees a suite of benefits that enable you to achieve your physical, emotional, financial, social, community and career goals.
Serco is a place where you can make a difference because every contribution matters. So while your place at Serco may vary depending on your role, we know you will find your place here. You are invited to come discover your place in our world.

Work From Home Engineering Jobs in Bethany, NE

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Work From Home Engineering Jobs in Bethany, NE

Customer Relations Associate - Part Time Remote GFI-Team Ikigai

POWER MAKE READY FIELD DESIGNER Sigma Technologies, Ltd.

Cloud/Software Architect - 100% Remote Opportunity Serco

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